magento2: Cron gets wrong base media URL

Preconditions

Magento: 2.1.5
PHP: 7

Steps to reproduce

Set up Magento with pub folder as webroot
Set email logo in Content > Design > Configuration > Edit > Transactional Emails > Logo Image
Have a cron (custom) send an email

Expected result

Email is received with all images showing.

Actual result

No images show.
Path to images contain: “/pub/”

The image above is set in config, but the issue will also happen for product image urls generated by:

return $this->_imageHelper->init($product, $type, $attributes)
            ->setImageFile($imageFile)->resize(208, 260)->save()->getUrl();

or images included with directives:

<img src="{{media url="wysiwyg/emails/mailer-footer.png"}}" alt="{{trans "Thank you, %store_name" store_name=$store.getFrontendName()}}!" />

You can force the media url in config: Stores > Configuration > Web But that shouldn’t be necessary.

Magento\Store\Model\Store->getBaseUrl(...) returns wrong value.

About this issue

Original URL
State: closed
Created 7 years ago
Reactions: 15
Comments: 17 (10 by maintainers)

Most upvoted comments

We experienced the same problem, where the media paths in the generated sitemap.xml file were incorrect when the sitemap.xml was generated by the cronjob, if you generate it manually, the paths were correct.

Solution from @MrDaar fixed it for us, but it shouldn’t contain the forward slash in the middle, it should be:

{{unsecure_base_url}}media/
{{secure_base_url}}media/

hostep on Apr 6, 2017

Hi,

Thank you for your solutions, I’ve been debugging this problem for a moment now! The only thing is that I also had to change the web/(un)secure/base_static_url paths to {{(un)secure_base_url}}static/ to make it work.

Axel29 on Jun 15, 2018

WHAT IS THIS MAGIC?

scottsb on Oct 1, 2018

Base URL for User Media Files {{unsecure_base_url}}media/ Secure Base URL for User Media Files {{secure_base_url}}media/

(edited)

MrDaar on Apr 7, 2017

Hi @nahuelsanchez, here is your Magento instance. Admin access: https://i-9111-2-3-develop.engcom.dev.magento.com/admin Login: admin Password: 123123q Instance will be terminated in up to 3 hours.

magento-engcom-team on Sep 30, 2018

In have to add cron process in extension ,which can shown in a cron_schedule tabel. how can i add? in Magento1 Googleshopping Extension.

Naeemakhter1999 on Jul 22, 2020

I can corroborate that setting the base_static_url path to {{(un)secure_base_url}}static/ solves the issue for me. The config that needs to be set probably depends if your images are in media or static folder.

jajajaime on Sep 27, 2018

I attempted that, but it didn’t seem to resolve the issue for me. Either I did something wrong, forgot to clear my cache or it’s another issue with single-store mode (maybe related to #8137).

scottsb on Apr 5, 2017