app-monero: Device not found

Friend of mine is trying to set up a wallet with Monero GUI, seems it’s not working at all. We get about as far as Create wallet but it doesn’t actually find the ledger nano S. Steps -Install ledger app -Close live ledger -Open ledger app on ledger -Open Monero GUI -Create new wallet from hardware -Provide name -Select ledger from dropdown -Click Create wallet Tried just about everything, logs don’t provide anything other than an error stating the device was not found.

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I have just tried a cheap Anker USB hub, and it is working with it.

Fuck. I just tried a random USB hub (without connecting it to a power plug… just in passive mode) and it is working, too!

This is weird, but tbh before my recent issues I hadn’t tried NOT using an USB hub in a long time. Maybe this is actually an older problem on MacOS?

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Super strange eh? I’m glad it’s working! This only started happening to me recently, monero used to work no problem.

I have just tried a cheap Anker USB hub, and it is working with it.

Fuck. I just tried a random USB hub (without connecting it to a power plug… just in passive mode) and it is working, too!

This is weird, but tbh before my recent issues I hadn’t tried NOT using an USB hub in a long time. Maybe this is actually an older problem on MacOS?

image