insomnia: `GLIBC_2.32' error not found after updating to 2023.4.0 on Ubuntu 20.04

Expected Behavior

When running insomnia I expect the application to start and for the main window to be displayed.

Actual Behavior

The application does not display the main window. Instead, the following error is shown in the terminal:

A JavaScript error occurred in the main process
Uncaught Exception:
Error: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.32' not found (required by /tmp/.org.chromium.Chromium.vHhMbC)
    at process.func [as dlopen] (node:electron/js2c/asar_bundle:2:1822)
    at Module._extensions..node (node:internal/modules/cjs/loader:1259:18)
    at Object.func [as .node] (node:electron/js2c/asar_bundle:2:2049)
    at Module.load (node:internal/modules/cjs/loader:1044:32)
    at Module._load (node:internal/modules/cjs/loader:885:12)
    at f._load (node:electron/js2c/asar_bundle:2:13330)
    at Module.require (node:internal/modules/cjs/loader:1068:19)
    at require (node:internal/modules/cjs/helpers:103:18)
    at Object.<anonymous> (/opt/Insomnia/resources/app.asar/node_modules/@getinsomnia/node-libcurl/dist/Easy.js:5:18)
    at Module._compile (node:internal/modules/cjs/loader:1174:14)

Reproduction Steps

Install Insomnia 2022.3 on Ubuntu 20.04 using dpkg
Download Insomnia to 2023.4.0 .deb package from the website
Update to Insomnia to 2023.4.0 using dpkg
Start insomnia from the Gnome shell or a terminal using insomnia
Notice the error and that the main window does not display

Is there an existing issue for this?

I have searched the issue tracker for this problem.

Additional Information

No response

Insomnia Version

2023.4.0

What operating system are you using?

Ubuntu

Operating System Version

20.04

Installation method

Download .deb package and install with dpkg

Last Known Working Insomnia version

2023.2.2

About this issue

Original URL
State: closed
Created a year ago
Reactions: 11
Comments: 27 (4 by maintainers)

Most upvoted comments

To view all versions: apt-cache showpkg insomnia

The last without error: 2023.3.0, then: sudo apt install insomnia=2023.3.0

+18

raf-eteg on Sep 13, 2023

Why is this closed? It is not resolved and very much present. Changing an operating system version or only using an older application version is hardly a good solution…

+16

lukemcilia on Oct 10, 2023

Hey guys. I am facing this problem too.any update on?

diegofsousa on Feb 18, 2024

As others have mentioned, the issue is not solved, so this should not be closed. @jackkav tagging you since you marked it as closed; any chance we can reopen it? Ubuntu 20.04 is supported until April 2025, and so until that date, suggesting to upgrade the OS or to install an older version of Insomnia is not a solution.

dimonomid on Feb 5, 2024

To view all versions: apt-cache showpkg insomnia

The last without error: 2023.3.0, then: sudo apt install insomnia=2023.3.0

To no longer update, do: sudo apt-mark hold insomnia

raf-eteg on Sep 22, 2023

Same issue with Flatpak version 2023.5.7 on Ubuntu 22.04. Version 2023.1.0 starts as expected

Thanks! Confirmed, this version starts now. Another day saved by random stranger on Github. https://github.com/Kong/insomnia/releases/tag/core%402023.1.0

WesternGun on Sep 6, 2023

From your statement that you have GLIBC_2.31 currently available, it seems you are using Ubuntu 20.04. To get GLIBC_2.32 you would need to use Ubuntu 20.10 or another operating system that offers that version. Trying to upgrade glibc on your existing system will likely lead to many problems.

https://unix.stackexchange.com/questions/628021/glibc-2-32-not-found

Unless you need it to build, if you change your CI/CD workflows to build in Ubuntu 20, it will create builds that work in both 20 and 22

smk762 on Aug 28, 2023

Same issue with Flatpak version 2023.5.7 on Ubuntu 22.04. Version 2023.1.0 starts as expected

dgasper on Sep 6, 2023

I’m experiencing this issue now on Ubuntu 20.04.6 LTS, and using the version specified by @dgasper and link from @WesternGun fixed the issue for me. I’m fine running the older version of Insomnia, just as long as it works.

austinwilcox on Sep 12, 2023

I have similar issue with flatpak package when using Ubuntu 22.04.3

Uncaught Exception:
Error: /usr/lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.34' not found (required by /run/user/1000/app/rest.insomnia.Insomnia/.org.chromium.Chromium.KftYCz)
    at process.func [as dlopen] (node:electron/js2c/asar_bundle:2:1822)
    at Module._extensions..node (node:internal/modules/cjs/loader:1354:18)
    at Object.func [as .node] (node:electron/js2c/asar_bundle:2:2049)
    at Module.load (node:internal/modules/cjs/loader:1124:32)
    at Module._load (node:internal/modules/cjs/loader:965:12)
    at f._load (node:electron/js2c/asar_bundle:2:13330)
    at Module.require (node:internal/modules/cjs/loader:1148:19)
    at require (node:internal/modules/cjs/helpers:110:18)
    at Object.<anonymous> (/app/main/resources/app.asar/node_modules/@getinsomnia/node-libcurl/dist/Easy.js:5:18)
    at Module._compile (node:internal/modules/cjs/loader:1269:14)

Firiks on Sep 6, 2023

Sorry but if I need to keep working on my older Ubuntu OS, is there some older release of Insomnia using previous versions of GLIBC? I see a lot of versions on https://github.com/Kong/insomnia/releases but not sure which is the last version of this usage of new version of GLIBC, and upgrading to 20 or 22 for one application to work is not feasible in my case and maybe it’s not for others neither. I am still on 18.

WesternGun on Sep 4, 2023