WhatsApp-Chat-Exporter: The media is missing (even with the media folder available)

WhatsApp version: Android
Platform: macOS
Branch and version: Main (WhatsApp Chat Exporter: 0.9.7 Licensed with MIT)

I’m having issues with The media is missing, but the chat/text exports fine.

I have the “Media” folder (copied from the phone – and placed in the WhatsApp folder in the working directory. Verified manually that the files are there). I even tried to place it manually with the -m flag.

So not sure what’s going on?

Thanks!

About this issue

Original URL
State: closed
Created 5 months ago
Comments: 19 (9 by maintainers)

Most upvoted comments

Oh yeah, same issue for me. The media files at the end are present, seems like the old media files are simply not existent anymore. Thank you very much for your help!

BLACK4585 on Jan 31, 2024

I think I might have messed up the copy of the WhatsApp folder. On further investigation it looks like I only have newer-ish files – giving me missing media in the beginning of all the chats, but showing media files at the end. So it seems like the issue is with me and not the software (as often is the case it feels like when debugging).

Appreciate the help, but I think this can be closed.

I see. The (really) missing media used to concerns me as well. But I rarely use WhatsApp now.

@BLACK4585 Any further question/issue on the matter? If not, I am closing this.

KnugiHK on Jan 31, 2024

Am I missing something. Is the working directory supposed to be the WhatsApp directory (with the Media directory inside)? Or should the working directory be whatever and have WhatsApp (still with the Media directory inside)?

The latter one is correct.

KnugiHK on Jan 31, 2024