client: keybase rekey warning, cannot rekey

This issue appears to be reoccurring on a new device - keybase/client#7629

I installed keybase on a new laptop and the app is prompting me to turn on another device or enter a paper key. Neither of which appear to resolve the issue.

I get this from the command line -

keybase rekey status
TLFs need rekeying:
private/soulware

Devices that can rekey:
backup	<redacted>
desktop	macbook_q
mobile	iphone

Running keybase rekey paper has no effect. I can enter the paper key but the issue persists.

Assuming logs will help so here you go -

keybase log send

------------
Success! Your log ID is:

  c1439726bf1dc5c596b4921c

Here's a URL to submit new bug reports containing this ID:

  https://github.com/keybase/client/issues/new?body=[write%20something%20useful%20and%20descriptive%20here]%0A%0Amy%20log%20id:%20c1439726bf1dc5c596b4921c

Thanks!
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About this issue

  • Original URL
  • State: open
  • Created 7 years ago
  • Reactions: 1
  • Comments: 29 (16 by maintainers)

Most upvoted comments

Thanks!

@Poeticode @maxtaco: The folder being complained about was reset in #6516, and isn’t currently used. So we just have to mark it broken on the server. It should be fixed after the next server deploy.

We had a bug this morning, it should be fixed now, LMK if not?

@copyhacker: yeah, you’ve had reset folders in the past too. Should be fixed on our next server deploy.