jitsi-meet: "Your camera does not support required video resolution." on FireFox Mac OS for meet.jit.si

Description:

When I try to join a meeting on https://meet.jit.si/ I get the following error message and cannot use my camera.
Failed to access your camera. Your camera does not support required video resolution.
Steps to reproduce:

Join at meeting on meet.jit.si from Firefox on Mac
Weirdly, in the settings of the same jitsi meeting the camera works…
I’m actually not totally sure what the root issue is here but there seems to be a problem with the permissions workflow. See the video for an example.
Expected behavior:

My camera works and can see my face.
Actual behavior:

I can’t see my camera.
Server information:

Jitsi Meet version: Unsure
Operating System: Unsure
Client information:

Browser / app version: Firefox 116.0.3
Operating System: Mac OS
Additional information:

Video of the problem: https://youtu.be/2hQG5puM-0U
full logs when it shows the warning
This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “<!DOCTYPE html>”. FreshPrivilegesResultStrictly
(TIME) index.html loaded:	 123 FreshPrivilegesResultStrictly:73:17
2023-09-01T16:59:11.389Z [modules/statistics/LocalStatsCollector.js] <7193/fi.connectAudioContext>:  Connecting audio context Logger.js:154:22
An AudioContext was prevented from starting automatically. It must be created or resumed after a user gesture on the page. LocalStatsCollector.js:169:14
2023-09-01T16:59:11.580Z [features/base/redux] <persistState>:  redux state persisted. d24fda1795b12dbc57d35636fee8c19b -> 591e335bcdec6b4e0782a16358e1ac5c Logger.js:154:14
2023-09-01T16:59:11.610Z [JitsiMeetJS.ts] <init>:  This appears to be firefox, ver: 117.0 Logger.js:154:22
2023-09-01T16:59:11.610Z [modules/RTC/RTCUtils.js] <init>:  Stereo: false Logger.js:154:22
2023-09-01T16:59:11.610Z [modules/connectivity/NetworkInfo.js] <updateNetworkInfo>:  updateNetworkInfo 
Object { isOnline: true }
Logger.js:154:22
2023-09-01T16:59:11.611Z [features/base/lib-jitsi-meet] lib-jitsi-meet version:77e6803f Logger.js:154:14
2023-09-01T16:59:11.611Z [features/base/media] Start muted: Logger.js:154:14
2023-09-01T16:59:11.614Z [features/base/media] Start audio only set to false Logger.js:154:14
Some cookies are misusing the recommended “SameSite“ attribute 6
[Amplitude] Cleaning up cookies availability test 2 amplitude.umd.js:561:6
2023-09-01T16:59:11.625Z [features/analytics] <r<>:  Initialized 1 analytics handlers Logger.js:154:14
2023-09-01T16:59:11.666Z [features/base/devices] <et>:  setAudioOutputDevice: undefined[default] Logger.js:154:14
2023-09-01T16:59:11.671Z [index.web] (TIME) document ready:	 449 Logger.js:154:14
Service worker registered. 
ServiceWorkerRegistration { installing: null, waiting: null, active: ServiceWorker, navigationPreload: NavigationPreloadManager, scope: "https://meet.jit.si/", updateViaCache: "imports", onupdatefound: null, pushManager: PushManager }
FreshPrivilegesResultStrictly:56:33
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://api.amplitude.com/. (Reason: CORS request did not succeed). Status code: (null).
The resource at “https://api.amplitude.com/” was blocked because content blocking is enabled. FreshPrivilegesResultStrictly
2023-09-01T16:59:11.996Z [modules/RTC/RTCUtils.js] <Vc>:  list of media devices has changed: 
Array(6) [ MediaDeviceInfo, MediaDeviceInfo, MediaDeviceInfo, MediaDeviceInfo, MediaDeviceInfo, MediaDeviceInfo ]
Logger.js:154:22
2023-09-01T16:59:11.997Z [modules/RTC/RTCUtils.js] <7193/init/<>:  Available devices:  
Array(6) [ MediaDeviceInfo, MediaDeviceInfo, MediaDeviceInfo, MediaDeviceInfo, MediaDeviceInfo, MediaDeviceInfo ]
Logger.js:154:22
2023-09-01T16:59:12.032Z [features/base/devices] <_start/</</</<>:  Failed to set audio output device.
                        Default audio output device will be used instead NotFoundError: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.060Z [features/base/media] <setSinkId/<>:  Error setting sink DOMException: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.061Z [features/base/media] <setSinkId/<>:  Error setting sink DOMException: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.061Z [features/base/media] <setSinkId/<>:  Error setting sink DOMException: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.062Z [features/base/media] <setSinkId/<>:  Error setting sink DOMException: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.062Z [features/base/media] <setSinkId/<>:  Error setting sink DOMException: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.062Z [features/base/media] <setSinkId/<>:  Error setting sink DOMException: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.063Z [features/base/media] <setSinkId/<>:  Error setting sink DOMException: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.064Z [features/base/media] <setSinkId/<>:  Error setting sink DOMException: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.064Z [features/base/media] <setSinkId/<>:  Error setting sink DOMException: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.064Z [features/base/media] <setSinkId/<>:  Error setting sink DOMException: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.064Z [features/base/media] <setSinkId/<>:  Error setting sink DOMException: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.065Z [features/base/media] <setSinkId/<>:  Error setting sink DOMException: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.065Z [features/base/media] <setSinkId/<>:  Error setting sink DOMException: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.065Z [features/base/media] <setSinkId/<>:  Error setting sink DOMException: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.066Z [features/base/media] <setSinkId/<>:  Error setting sink DOMException: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.066Z [features/base/media] <setSinkId/<>:  Error setting sink DOMException: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.066Z [features/base/media] <setSinkId/<>:  Error setting sink DOMException: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.066Z [features/base/media] <setSinkId/<>:  Error setting sink DOMException: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.066Z [features/base/media] <setSinkId/<>:  Error setting sink DOMException: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.067Z [features/base/media] <setSinkId/<>:  Error setting sink DOMException: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.067Z [features/base/media] <setSinkId/<>:  Error setting sink DOMException: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.068Z [features/base/media] <setSinkId/<>:  Error setting sink DOMException: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.068Z [features/base/media] <setSinkId/<>:  Error setting sink DOMException: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.068Z [features/base/media] <setSinkId/<>:  Error setting sink DOMException: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.068Z [features/base/media] <setSinkId/<>:  Error setting sink DOMException: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.069Z [features/base/media] <setSinkId/<>:  Error setting sink DOMException: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.069Z [features/base/media] <setSinkId/<>:  Error setting sink DOMException: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.069Z [features/base/media] <setSinkId/<>:  Error setting sink DOMException: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.069Z [features/base/media] <setSinkId/<>:  Error setting sink DOMException: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.070Z [features/base/media] <setSinkId/<>:  Error setting sink DOMException: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.071Z [features/base/media] <setSinkId/<>:  Error setting sink DOMException: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.071Z [features/base/media] <setSinkId/<>:  Error setting sink DOMException: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.071Z [features/base/media] <setSinkId/<>:  Error setting sink DOMException: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.071Z [features/base/media] <setSinkId/<>:  Error setting sink DOMException: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.072Z [features/base/media] <setSinkId/<>:  Error setting sink DOMException: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.072Z [features/base/media] <setSinkId/<>:  Error setting sink DOMException: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.072Z [features/base/media] <setSinkId/<>:  Error setting sink DOMException: The object can not be found here. Logger.js:154:14
2023-09-01T16:59:12.074Z [features/base/devices] Device list updated:
audioInput:
		[BZEGE9bTa6htLJBAtqWZv5cGRMQC6rGnrPumKpIbWRc=]
		[/dsoIm4ECDs6zFgs7pHc4CFzOsNM1MouGGXQefeBpYA=]
		[3ae6HZewF9kYWC0JmwVgOsYH9ug6V4InSwq9yO5K9Vk=]
		[Zx97543l2E43xf0fsjWw2McMas1xwFg7l2zgjY191hQ=]
		[bqMNluUYSgLBeb17axokQJb6UjmqCHBAWk6xZSECI/U=]
audioOutput:

videoInput:
		[Ti5kpPQ2cMl4JFmMjBhJpX7Sbpgocdh5s88va+FStkc=] Logger.js:154:14
2023-09-01T16:59:12.081Z [features/prejoin] <bB/<>:  Failed to execute pre call test -  Error: Callstats is disabled
    init PrecallTest.js:82
    bB actions.web.ts:257
    I1 Redux
    <anonymous> middleware.ts:20
    <anonymous> middleware.ts:29
    <anonymous> middleware.ts:19
    <anonymous> middleware.ts:14
    <anonymous> middleware.web.ts:23
    <anonymous> middleware.any.ts:33
    <anonymous> middleware.ts:63
Logger.js:154:14
2023-09-01T16:59:12.084Z [modules/RTC/RTCUtils.js] <7193/obtainAudioAndVideoPermissions/o<>:  Got media constraints:  {"video":{"height":{"ideal":360,"max":360,"min":180},"width":{"ideal":640,"max":640,"min":320},"frameRate":{"max":30,"min":15},"facingMode":"user"},"audio":{"autoGainControl":true,"echoCancellation":true,"noiseSuppression":true}} Logger.js:154:22
2023-09-01T16:59:12.104Z [modules/RTC/RTCUtils.js] <7193/_getUserMedia/</<>:  Failed to get access to local media. OverconstrainedError: Constraints could be not satisfied. {"video":{"height":{"ideal":360,"max":360,"min":180},"width":{"ideal":640,"max":640,"min":320},"frameRate":{"max":30,"min":15},"facingMode":"user"},"audio":{"autoGainControl":true,"echoCancellation":true,"noiseSuppression":true}} Logger.js:154:22
2023-09-01T16:59:12.104Z [features/base/tracks] <y_/</<>:  Failed to create local tracks 
Array [ "audio", "video" ]
 
Object { gum: {…}, name: "gum.unsupported_resolution", message: "Video resolution is not supported: ", stack: "qt@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:587924\n7193/_getUserMedia/</<@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:868876\npromise callback*7193/_getUserMedia/<@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:868783\n_getUserMedia@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:868534\n7193/obtainAudioAndVideoPermissions/o<@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:871237\npromise callback*obtainAudioAndVideoPermissions@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:871659\nobtainAudioAndVideoPermissions@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:966327\ncreateLocalTracks@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:1102992\ny_/<@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:2:3399277\npromise callback*y_@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:2:3399216\ncreateInitialLocalTracks@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:219008\ninit@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:221513\nasync*_start/</<@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:103:21703\npromise callback*_start/<@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:103:21678\nI1/</</<@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:273359\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:103:43744\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:464085\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:462285\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:461770\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:457109\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:456734\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:456243\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:452827\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:451322\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:449782\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:447995\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:439165\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:438985\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:438013\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:434268\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:433195\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:430942\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:429398\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:427599\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:427271\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:426284\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:404503\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:401392\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:393389\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:393057\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:392788\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:392748\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:381171\n" }
Logger.js:154:14
2023-09-01T16:59:12.106Z [modules/RTC/RTCUtils.js] <7193/obtainAudioAndVideoPermissions/o<>:  Got media constraints:  {"video":false,"audio":{"autoGainControl":true,"echoCancellation":true,"noiseSuppression":true}} Logger.js:154:22
2023-09-01T16:59:12.106Z [modules/RTC/RTCUtils.js] <7193/obtainAudioAndVideoPermissions/o<>:  Got media constraints:  {"video":{"height":{"ideal":360,"max":360,"min":180},"width":{"ideal":640,"max":640,"min":320},"frameRate":{"max":30,"min":15},"facingMode":"user"},"audio":false} Logger.js:154:22
2023-09-01T16:59:12.124Z [modules/RTC/RTCUtils.js] <7193/_getUserMedia/</<>:  Failed to get access to local media. OverconstrainedError: Constraints could be not satisfied. {"video":{"height":{"ideal":360,"max":360,"min":180},"width":{"ideal":640,"max":640,"min":320},"frameRate":{"max":30,"min":15},"facingMode":"user"},"audio":false} Logger.js:154:22
2023-09-01T16:59:12.124Z [features/base/tracks] <y_/</<>:  Failed to create local tracks 
Array [ "video" ]
 
Object { gum: {…}, name: "gum.unsupported_resolution", message: "Video resolution is not supported: ", stack: "qt@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:587924\n7193/_getUserMedia/</<@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:868876\npromise callback*7193/_getUserMedia/<@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:868783\n_getUserMedia@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:868534\n7193/obtainAudioAndVideoPermissions/o<@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:871237\npromise callback*obtainAudioAndVideoPermissions@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:871659\nobtainAudioAndVideoPermissions@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:966327\ncreateLocalTracks@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:1102992\ny_/<@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:2:3399277\npromise callback*y_@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:2:3399216\ncreateInitialLocalTracks/i<@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:219215\npromise callback*createInitialLocalTracks@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:219070\ninit@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:221513\nasync*_start/</<@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:103:21703\npromise callback*_start/<@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:103:21678\nI1/</</<@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:273359\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:103:43744\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:464085\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:462285\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:461770\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:457109\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:456734\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:456243\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:452827\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:451322\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:449782\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:447995\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:439165\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:438985\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:438013\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:434268\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:433195\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:430942\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:429398\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:427599\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:427271\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:426284\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:404503\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:401392\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:393389\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:393057\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:392788\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:392748\n@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:381171\n" }
Logger.js:154:14
2023-09-01T16:59:12.125Z [modules/RTC/RTCUtils.js] <7193/_getUserMedia/</<>:  onUserMediaSuccess Logger.js:154:22
2023-09-01T16:59:12.127Z [modules/RTC/JitsiLocalTrack.js] <_setStream>:  Setting new MSID: {326c32bc-a9fb-480e-9921-d96db4aa89e5} {09cac535-96a2-4fd3-a384-6ce261ef53e4} on LocalTrack[undefined,audio] Logger.js:154:22
2023-09-01T16:59:12.128Z [conference.js] <createInitialLocalTracks/i</<>:  Video track creation failed with error gum.unsupported_resolution: Video resolution is not supported: Logger.js:154:14
2023-09-01T16:59:12.160Z [modules/RTC/RTCUtils.js] <Vc>:  list of media devices has changed: 
Array(11) [ MediaDeviceInfo, MediaDeviceInfo, MediaDeviceInfo, MediaDeviceInfo, MediaDeviceInfo, MediaDeviceInfo, MediaDeviceInfo, MediaDeviceInfo, MediaDeviceInfo, MediaDeviceInfo, … ]
Logger.js:154:22
2023-09-01T16:59:12.162Z [features/base/devices] Device list updated:
audioInput:
		MacBook Pro Microphone[BZEGE9bTa6htLJBAtqWZv5cGRMQC6rGnrPumKpIbWRc=]
		AirBeamTV Audio[/dsoIm4ECDs6zFgs7pHc4CFzOsNM1MouGGXQefeBpYA=]
		Background Music[3ae6HZewF9kYWC0JmwVgOsYH9ug6V4InSwq9yO5K9Vk=]
		Background Music (UI Sounds)[Zx97543l2E43xf0fsjWw2McMas1xwFg7l2zgjY191hQ=]
		Squirrels Audio[bqMNluUYSgLBeb17axokQJb6UjmqCHBAWk6xZSECI/U=]
audioOutput:
		MacBook Pro Speakers[RjHuB66n+zCY0yUrKagdfwQfZdCQNBTFbzx8dVxMQ/8=]
		AirBeamTV Audio[7QASg70MpYouv8yucINzSGeL21/7ms02+3SHzYkv+nc=]
		Background Music[oq4431LTn2VK+tI6e8cegAWCxdOc3LTNkymm1GSz5SE=]
		Background Music (UI Sounds)[ZpxbubfIh094RIEntgj/BmQ4OsBPMi5T1Th9zGs3/BI=]
		Squirrels Audio[bUiWpTSzYNxxFh8na/4Gw0xSId5z3834kdo92GPOHdw=]
videoInput:
		FaceTime HD Camera[Ti5kpPQ2cMl4JFmMjBhJpX7Sbpgocdh5s88va+FStkc=] Logger.js:154:14
2023-09-01T16:59:12.168Z [features/base/devices] Device list updated:
audioInput:
		MacBook Pro Microphone[BZEGE9bTa6htLJBAtqWZv5cGRMQC6rGnrPumKpIbWRc=]
		AirBeamTV Audio[/dsoIm4ECDs6zFgs7pHc4CFzOsNM1MouGGXQefeBpYA=]
		Background Music[3ae6HZewF9kYWC0JmwVgOsYH9ug6V4InSwq9yO5K9Vk=]
		Background Music (UI Sounds)[Zx97543l2E43xf0fsjWw2McMas1xwFg7l2zgjY191hQ=]
		Squirrels Audio[bqMNluUYSgLBeb17axokQJb6UjmqCHBAWk6xZSECI/U=]
audioOutput:
		MacBook Pro Speakers[RjHuB66n+zCY0yUrKagdfwQfZdCQNBTFbzx8dVxMQ/8=]
		AirBeamTV Audio[7QASg70MpYouv8yucINzSGeL21/7ms02+3SHzYkv+nc=]
		Background Music[oq4431LTn2VK+tI6e8cegAWCxdOc3LTNkymm1GSz5SE=]
		Background Music (UI Sounds)[ZpxbubfIh094RIEntgj/BmQ4OsBPMi5T1Th9zGs3/BI=]
		Squirrels Audio[bUiWpTSzYNxxFh8na/4Gw0xSId5z3834kdo92GPOHdw=]
videoInput:
		FaceTime HD Camera[Ti5kpPQ2cMl4JFmMjBhJpX7Sbpgocdh5s88va+FStkc=] Logger.js:154:14
2023-09-01T16:59:12.169Z [features/base/devices] Device list updated:
audioInput:
		MacBook Pro Microphone[BZEGE9bTa6htLJBAtqWZv5cGRMQC6rGnrPumKpIbWRc=]
		AirBeamTV Audio[/dsoIm4ECDs6zFgs7pHc4CFzOsNM1MouGGXQefeBpYA=]
		Background Music[3ae6HZewF9kYWC0JmwVgOsYH9ug6V4InSwq9yO5K9Vk=]
		Background Music (UI Sounds)[Zx97543l2E43xf0fsjWw2McMas1xwFg7l2zgjY191hQ=]
		Squirrels Audio[bqMNluUYSgLBeb17axokQJb6UjmqCHBAWk6xZSECI/U=]
audioOutput:
		MacBook Pro Speakers[RjHuB66n+zCY0yUrKagdfwQfZdCQNBTFbzx8dVxMQ/8=]
		AirBeamTV Audio[7QASg70MpYouv8yucINzSGeL21/7ms02+3SHzYkv+nc=]
		Background Music[oq4431LTn2VK+tI6e8cegAWCxdOc3LTNkymm1GSz5SE=]
		Background Music (UI Sounds)[ZpxbubfIh094RIEntgj/BmQ4OsBPMi5T1Th9zGs3/BI=]
		Squirrels Audio[bUiWpTSzYNxxFh8na/4Gw0xSId5z3834kdo92GPOHdw=]
videoInput:
		FaceTime HD Camera[Ti5kpPQ2cMl4JFmMjBhJpX7Sbpgocdh5s88va+FStkc=] Logger.js:154:14
2023-09-01T16:59:12.171Z [modules/RTC/RTCUtils.js] <7193/obtainAudioAndVideoPermissions/o<>:  Got media constraints:  {"video":{"height":{"ideal":360,"max":360,"min":180},"width":{"ideal":640,"max":640,"min":320},"frameRate":{"max":30,"min":15},"deviceId":"Ti5kpPQ2cMl4JFmMjBhJpX7Sbpgocdh5s88va+FStkc="},"audio":false} Logger.js:154:22
2023-09-01T16:59:12.185Z [modules/RTC/RTCUtils.js] <7193/_getUserMedia/</<>:  Failed to get access to local media. OverconstrainedError: Constraints could be not satisfied. {"video":{"height":{"ideal":360,"max":360,"min":180},"width":{"ideal":640,"max":640,"min":320},"frameRate":{"max":30,"min":15},"deviceId":"Ti5kpPQ2cMl4JFmMjBhJpX7Sbpgocdh5s88va+FStkc="},"audio":false} Logger.js:154:22
2023-09-01T16:59:12.186Z [features/base/tracks] <y_/</<>:  Failed to create local tracks 
Array [ "video" ]
 
Object { gum: {…}, name: "gum.unsupported_resolution", message: "Video resolution is not supported: ", stack: "qt@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:587924\n7193/_getUserMedia/</<@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:868876\npromise callback*7193/_getUserMedia/<@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:868783\n_getUserMedia@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:868534\n7193/obtainAudioAndVideoPermissions/o<@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:871237\npromise callback*obtainAudioAndVideoPermissions@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:871659\nobtainAudioAndVideoPermissions@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:966327\ncreateLocalTracks@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:1102992\ny_/<@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:2:3399277\npromise callback*y_@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:2:3399216\nl@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:2:3112052\ncreateLocalTracksAfterDeviceListChanged@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:2:3111741\n_onDeviceListChanged@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:242457\n_initDeviceList/this.deviceChangeListener/<@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:240462\nsetTimeout handler*_initDeviceList/this.deviceChangeListener@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:240441\n6857/o.prototype.emit@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:361107\n7193/nh</<@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:1088958\n6857/o.prototype.emit@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:361107\nVc@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:866707\n7193/enumerateDevices/<@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:868302\npromise callback*enumerateDevices@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:868290\nenumerateDevices@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:970691\nenumerateDevices@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:1090474\n_handlePermissionsChange@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:1090274\n7193/nh</<@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:1089133\n6857/o.prototype.emit@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:361107\nFc@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:865856\n7193/_getUserMedia/</<@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:868734\npromise callback*7193/_getUserMedia/<@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:868695\n_getUserMedia@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:868534\n7193/obtainAudioAndVideoPermissions/o<@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:871237\npromise callback*obtainAudioAndVideoPermissions@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:871659\nobtainAudioAndVideoPermissions@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:966327\ncreateLocalTracks@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/lib-jitsi-meet.min.js?v=7499.4317:2:1102992\ny_/<@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:2:3399277\npromise callback*y_@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:2:3399216\ncreateInitialLocalTracks/i<@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:219198\npromise callback*createInitialLocalTracks@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:219070\ninit@https://web-cdn.jitsi.net/meetjitsi_7499.4317/libs/app.bundle.min.js?v=7499.4317:85:221513\n" }
Logger.js:154:14
2023-09-01T16:59:13.582Z [features/base/redux] <persistState>:  redux state persisted. 591e335bcdec6b4e0782a16358e1ac5c -> 694acf090faf8b0639cea24ccde0aab8 Logger.js:154:14
Error: Promised response from onMessage listener went out of scope ExtensionMessagingService.js:89:34
About this issue

Original URL
State: closed
Created 10 months ago
Reactions: 5
Comments: 26 (9 by maintainers)
Most upvoted comments

It was a configuration issue. It is fixed now indeed.
saghul on Sep 18, 2023
It seems to work now for me (?), I didn’t see any updates that this issue was fixed though. Is it working for others now here?
indeed, this seems to work now
HugoGresse on Sep 18, 2023
Same issue here, Firefox 117 on macOS 13. Worked for years until last week, now consistently broken. Unlike the person’s video in the issue description, I’ve tried all the various random button presses, clears, resets, new clean rooms, and it’s still not working here.
The video preview in Jitsi’s settings modal works fine, and Safari/Chrome fine on the same device as well.
Krinkle on Sep 9, 2023
Thanks, we are investigating. Looks like it doesn’t natively support the requested resolution, but Chrome will happily make it work, not Firefox.
saghul on Sep 6, 2023