arlo: Logins Fail since recent my.Arlo.com change.

Please answer these questions before submitting your issue. Thanks!

What version of Python are you using (python -V)?

3.9.2 (but doesn’t seem to matter)

What operating system and processor architecture are you using (python -c 'import platform; print(platform.uname());')?

Both Windows 10 and Mac OS behave the same

Which Python packages do you have installed (run the pip freeze or pip3 freeze command and paste output)?

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arlo==1.2.40
base36==0.1.1
certifi==2020.12.5
cffi==1.14.5
chardet==4.0.0
click==7.1.2
cryptography==3.4.6
curve25519-donna==1.3
Cython==0.29.22
DateTime==4.3
docopt==0.6.2
ed25519==1.5
Flask==1.1.2
future==0.18.2
h11==0.12.0
HAP-python==3.4.0
httpserver==1.1.0
idna==2.10
ifaddr==0.1.7
iso8601==0.1.13
itsdangerous==1.1.0
Jinja2==2.11.2
MarkupSafe==1.1.1
monotonic==1.5
numpy==1.20.0
pandas==1.2.1
patsy==0.5.1
Pillow==8.1.0
psutil==5.8.0
pycparser==2.20
pypap==0.2.dev201201051355
PyQRCode==1.2.1
PySocks==1.7.1
python-dateutil==2.8.1
pytz==2020.5
PyYAML==5.4.1
requests==2.25.1
scipy==1.6.0
serial==0.0.97
simplejson==3.17.2
six==1.15.0
sseclient==0.0.22
statsmodels==0.12.2
urllib3==1.26.3
uWSGI==2.0.19.1
Werkzeug==1.0.1
zeroconf==0.28.8
zope.interface==5.2.0

### Which version of ffmpeg are you using (`ffmpeg -version`)?

Paste your output here not using FFMPEG

Which Arlo hardware do you have (camera types - [Arlo, Pro, Q, etc.], basestation model, etc.)?

What did you do?

If possible, provide the steps you took to reproduce the issue. A complete runnable program is good. (don’t include your user/password or any sensitive info)

Paste your ouptut here


### What did you expect to see?

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### What did you see instead?

Paste your ouptut here A call to connect, which worked a short time ago, now returns “Error 401 Client Error: Unauthorized for url: https://my.arlo.com/hmsweb/login/v2

Seems to be related to a recent change in the Arlo app which requires prior authentication. I’ve logged in from 3 different machines (2 PC, 1 Mac) which are attempting to issue the connect call. All return the same error.

Does this issue reproduce with the latest release?

About this issue

  • Original URL
  • State: closed
  • Created 3 years ago
  • Comments: 19 (7 by maintainers)

Most upvoted comments

Hello all, I have created a new release which fixes the Python 3.x issues. I highly encourage everyone to download it and migrate back to Python 3.x. Cheers!

I can confirm that it works.

@jeffreydwalter - thank you! it took me while to get Python2 back up and configured (mostly because of SSL/TLS issue with pip) but once I did, my scripts worked again.

No worries. I should have 2fa support soon. There’s a bug in the requests library, which I’m waiting on them to fix before I merge in 2fa support.

I can confirm that it works.

On Sat, May 8, 2021, 4:01 PM Steven C @.***> wrote:

@jeffreydwalter https://github.com/jeffreydwalter - Can someone please confirm that authentication definitely works when running arlo from 2.7.13? I haven’t used python2 in years and it will take a bit of effort to get it configured on my system. Be good to know that I’m not wasting my time. 😃

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/jeffreydwalter/arlo/issues/166#issuecomment-835512161, or unsubscribe https://github.com/notifications/unsubscribe-auth/AAEKOB36UA6PGABJOMU7FZDTMWRD5ANCNFSM43DOBOYQ .

This might help some of you. I have tested this and is working for me with 2FA.

https://github.com/twrecked/pyaarlo