react-native-image-crop-picker: Failed on select Video - IOS 14

Version

Tell us which versions you are using:

react-native-image-crop-picker v0.35.0
react-native v0.63.2

Platform

Tell us to which platform this issue is related

iOS 14

Expected behaviour

Return video

Actual behaviour

Return error

Steps to reproduce

Open picker
Select video
Return error

code:E_CANNOT_PROCESS_VIDEO
message:Cannot process video data
domain:RCTErrorDomain
userInfo:null

Attachments

When I’m trying to debug in xcode, exportSession always return status = 4 (AVAssetExportSessionStatusFailed), and the error look like this.

Video Export Failed: Error Domain=AVFoundationErrorDomain Code=-11800 “The operation could not be completed” UserInfo={NSUnderlyingError=0x2826f6730 {Error Domain=NSOSStatusErrorDomain Code=-16979 “(null)”}, NSLocalizedFailureReason=An unknown error occurred (-16979), NSURL=file:///var/mobile/Media/PhotoData/Metadata/DCIM/102APPLE/IMG_2272.medium.MP4, NSLocalizedDescription=The operation could not be completed}

[Update] I’m trying to select few files:

file:///var/mobile/Media/PhotoData/Metadata/DCIM/102APPLE/IMG_2272.medium.MP4 (ERROR) // from whatsapp
file:///var/mobile/Media/DCIM/100APPLE/IMG_0454.MOV (CORRECT) // save from instagram
file:///var/mobile/Media/DCIM/102APPLE/IMG_2429.MOV (CORRECT) // save from camera
file:///var/mobile/Media/PhotoData/Metadata/DCIM/102APPLE/IMG_2075.medium.MP4 (ERROR) // from whatsapp

Video with .MOV extension return success, but video with .MP4 return error.

Any idea why this issue exist and how to solve??

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About this issue

Original URL
State: closed
Created 4 years ago
Reactions: 17
Comments: 38 (10 by maintainers)

Most upvoted comments

Still issue for iCloud video. I use iOS 14.4 and version 0.35.3

+18

nmhoan76 on Feb 9, 2021

I found the solution. Add this line to the getVideoAsset function

Screen Shot 2021-01-12 at 16 47 32

https://github.com/ivpusic/react-native-image-crop-picker/blob/master/ios/src/ImageCropPicker.m#L467

+10

anhkieet on Jan 12, 2021

fix available in https://github.com/ivpusic/react-native-image-crop-picker/releases/tag/v0.35.3

ivpusic on Jan 21, 2021

macOS : You can make this node_modules change with sed -ie "s/options.networkAccessAllowed = YES;/options.networkAccessAllowed = YES; options.deliveryMode = PHImageRequestOptionsDeliveryModeHighQualityFormat;/" node_modules/react-native-image-crop-picker/ios/src/ImageCropPicker.m;

tufanlodos on Mar 8, 2021

How come this was solved for video and not photo? I have the same issue with iCloud photos – anyone else? I tried adding a similar fix as suggested above but I still have the same error:

- (void)qb_imagePickerController:
(QBImagePickerController *)imagePickerController
          didFinishPickingAssets:(NSArray *)assets {
    
    PHImageManager *manager = [PHImageManager defaultManager];
    PHImageRequestOptions* options = [[PHImageRequestOptions alloc] init];
    options.synchronous = NO;
    options.networkAccessAllowed = YES;
    options.deliveryMode = PHImageRequestOptionsDeliveryModeHighQualityFormat; <-- ADDED

dandre-hound on Feb 23, 2021

@superandrew213 It works! @anhkieet Thanks a lot!

I’ve opened a PR #1515.

@ivpusic Can you merge?

luco on Jan 20, 2021

It’s related to downloading images from iCloud.

iOS devices can choose to store a compressed version of the video/images locally but have a full version in the iCloud. When you choose to upload a video, it first gets the full version from iCloud and then tries the upload it.

When I try to upload a video that was recently viewed on my phone (which means the full version is already downloaded), there’s no problem. The problem occurs when it needs to download from iCloud

TONYYYYYYYYYYY on Sep 29, 2020

Still same issues for iCloud photos with version 0.36.0. @tufanlodos any thought?

Great-hijack on Apr 1, 2021

@banchichen Can you make a PR?

luco on Dec 9, 2020

It does seem related to iCloud. I didn’t realize I had Optimize Photos on until now

ZachMayry on Oct 1, 2020

I tried with a video that was sent to me by whatsapp and I passed it to diaspositive and it doesn’t work so I don’t think it’s a problem of iCloud

estevg on Nov 3, 2020