intercom-ruby: Intercom::UnexpectedError: The error of type '' is not recognized. It occurred with the message: Server Error and http_code: '500'. Please contact Intercom with these details.

I’m having that exception when I try to update an existing user, the code is really simple the the error doesn’t tell me anything.

user = Intercom::User.find(user_id: xxxxxxx)
    user.email = 'Emilino'
    user.name = 'Florez'
    user.save

Any clue?

About this issue

Original URL
State: closed
Created 10 years ago
Comments: 23 (4 by maintainers)

Most upvoted comments

@josler I’m sure it’s probably more in line with the vision of the company to do all of your support through Intercom but in this example (and others on GIthub) it would probably make sense to log support on Github since people (like me) will Google for the solution and find nothing but you saying to contact you via Intercom which isn’t the M.O. for most web development. Just food for thought.

GolfyMcG on Sep 21, 2015