librealsense: Firmware update fail D415
Required Info | |
---|---|
Camera Model | D415 |
Firmware Version | 5.09.13.00 |
Operating System & Version | Win10 Pro 20H2 (language: Korean) |
Platform | PC |
SDK Version | 2.39.0 |
Language | C#, Unity |
Issue Description
I tried to update firmware of my D415 camera using RealSense Viewer, but I failed. I got error popup message in RealSense Viewer like below text.
UNKNOWN in rs2_create_device(info_list:00000217AE13D200, index:0):
Failed to create FW update device, device id: \\?\USB#VID_8086&PID_0ADB#111111111111#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
So I tried to use firmware update tool in RealSense SDK like below commands, but it also not work.
C:\Program Files (x86)\Intel RealSense SDK 2.0\tools>rs-fw-update.exe -l
connected devices:
1) Name: Intel RealSense D415, serial number: 836212060725, update serial number: 837313020585, firmware version: 05.09.13.00, USB type: 3.2
C:\Program Files (x86)\Intel RealSense SDK 2.0\tools>rs-fw-update.exe -s 836212060725 -f Signed_Image_UVC_5_12_9_0.bin
search for device with serial number: 836212060725
updating device:
Name: Intel RealSense D415, serial number: 836212060725, update serial number: 837313020585, firmware version: 05.09.13.00, USB type: 3.2
14/12 13:31:53,962 ERROR [5048] (types.h:313) hr returned: HResult 0x8007001f: "?
How to update D415 firmware in this case?
About this issue
- Original URL
- State: closed
- Created 4 years ago
- Comments: 29
I can’t find what is cause of firmware update fail. So I restore windows 10. And I success to update firmware.