librealsense: F200 driver corrupted?

Required Info
Camera Model F200
Firmware Version -
Operating System & Version Linux Ubuntu 14.04
Kernel Version (Linux Only) 4.4.6
Build System Makefile

Hi,

My F200 stopped working. When I try to access it I get

RealSense error calling rs_create_context(api_version:4): Cannot access /sys/class/video4linux

dmesg | tail -n 20

[17926.454449] usb 1-14: New USB device found, idVendor=05e3, idProduct=0610 [17926.454455] usb 1-14: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [17926.454458] usb 1-14: Product: USB2.0 Hub [17926.454461] usb 1-14: Manufacturer: GenesysLogic [17926.454913] hub 1-14:1.0: USB hub found [17926.455434] hub 1-14:1.0: 2 ports detected [17927.162465] usb 1-14.2: new full-speed USB device number 11 using xhci_hcd [17927.407751] usb 1-14.2: New USB device found, idVendor=041e, idProduct=4099 [17927.407757] usb 1-14.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [17927.407760] usb 1-14.2: Product: Creative VF0800 [17927.407763] usb 1-14.2: Manufacturer: Creative Technology Ltd [17927.407765] usb 1-14.2: SerialNumber: 201503231187 [17927.543692] input: Creative Technology Ltd Creative VF0800 as /devices/pci0000:00/0000:00:14.0/usb1/1-14/1-14.2/1-14.2:1.3/0003:041E:4099.0006/input/input19 [17927.599064] hid-generic 0003:041E:4099.0006: input,hiddev0,hidraw3: USB HID v1.11 Device [Creative Technology Ltd Creative VF0800] on usb-0000:00:14.0-14.2/input3 [17928.867893] usb 2-4.4.1: new SuperSpeed USB device number 11 using xhci_hcd [17928.884419] usb 2-4.4.1: New USB device found, idVendor=8086, idProduct=0a95 [17928.884424] usb 2-4.4.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [17928.884427] usb 2-4.4.1: Product: Intel® RealSense™ 3D Camera (Front F200) Device [17928.884430] usb 2-4.4.1: Manufacturer: Intel \xffffffe5\xffffffa0\xffffff91\xffffffa0\xffffff91\xffffffcd\xffffffaa\xffffffaaI [17928.884432] usb 2-4.4.1: SerialNumber: 111111111111

Is there any way to reinstall the firmware?

About this issue

  • Original URL
  • State: closed
  • Created 8 years ago
  • Comments: 16 (5 by maintainers)

Most upvoted comments

@bpwiselybabu try getting a replacement camera from click.support@intel.com.

@teknotus R200 doesn’t use DFU for firmware update (although F200 and SR300 do). In either case, I don’t think it’s possible to keep a camera in firmware update mode across power cycles, so I don’t think there’s an issue with that.