librealsense: Crash during open the D455 ROS bag file

librealsense 2.54.1 RELEASE
OS Windows

Intel RealSense Viewer / Depth Quality Tool has crashed with the following error message:

Unhandled exception escaping from a worker thread!
Error type: Access Violation!

About this issue

  • Original URL
  • State: open
  • Created 9 months ago
  • Comments: 20

Most upvoted comments

I have highlighted the issue to my Intel RealSense colleagues. Thanks again for your report!

I performed a test where I recorded a bag file in 2.53.1 and tried playing it back in 2.54.1 and got the same error.

The D455 camera had firmware driver 5.14.0.0 installed (which is the recommended firmware for 2.53.1). I updated the firmware to 5.15.0.2 (the recommended firmware for 2.54.1) and recorded another bag in 2.53.1. This also could not be played back in 2.54.1. So the issue does not appear to be related to the firmware driver version that the camera was using at the time of recording the bag.

I recorded a bag in 2.54.1 and had no problem with playing it back in 2.54.1.

So it definitely does seem to be a general problem with playing back bags in 2.54.1 that were recorded in 2.53.1 and not just a problem with your bag recording only.