daedalus: Mac Install Failure

I think I found a bug. Forgive me if it’s already been posted. I just downloaded daedalus-4.0.5-mainnet-17596.pkg directly from the website. I am running macOS 10.15.7. Here is the /var/log/install.log from the install.

2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: @(#)PROGRAM:Install  PROJECT:Install-1000
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: @(#)PROGRAM:Installer  PROJECT:Installer-965.1
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Hardware: MacBookPro15,2 @ 2.80 GHz (x 8), 16384 MB RAM
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Running OS Build: Mac OS X 10.15.7 (19H2)
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Env: USER=bmansfield
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Env: COMMAND_MODE=unix2003
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Env: DISPLAY=/private/tmp/com.apple.launchd.MN6cE1ZZDg/org.macosforge.xquartz:0
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Env: LOGNAME=bmansfield
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Env: SSH_AUTH_SOCK=/private/tmp/com.apple.launchd.X82xJhpvgj/Listeners
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Env: HOME=/Users/bmansfield
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Env: SHELL=/bin/zsh
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Env: TMPDIR=/var/folders/qd/nm41qmvn1hq34rppc_1h0dy40000gn/T/
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0x0:0x0
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Env: XPC_SERVICE_NAME=com.apple.xpc.launchd.oneshot.0x1000004b.Installer
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Env: XPC_FLAGS=0x0
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]:   Installation Log
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Opened from: /Users/bmansfield/Downloads/daedalus-4.0.5-mainnet-17596.pkg
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Package Authoring Error: <background_scaling> has an unsupported MIME type: X-NSObject/NSNumber
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Package Authoring Error: <background_alignment> has an unsupported MIME type: X-NSObject/NSNumber
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Package Authoring Error: <layout-direction> has an unsupported MIME type: X-NSObject/NSNumber
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Failed to load specified background image
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Product archive /Users/bmansfield/Downloads/daedalus-4.0.5-mainnet-17596.pkg trustLevel=350
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: External component packages (1) trustLevel=350
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Could not load resource readme: (null)
2021-05-16 16:51:05-07 Byrons-MacBook-Pro-2 Installer[22631]: Could not load resource license: (null)
2021-05-16 16:51:09-07 Byrons-MacBook-Pro-2 Installer[22631]: ================================================================================
2021-05-16 16:51:09-07 Byrons-MacBook-Pro-2 Installer[22631]: User picked Standard Install
2021-05-16 16:51:09-07 Byrons-MacBook-Pro-2 Installer[22631]: Choices selected for installation:
2021-05-16 16:51:09-07 Byrons-MacBook-Pro-2 Installer[22631]:   Install: ""
2021-05-16 16:51:09-07 Byrons-MacBook-Pro-2 Installer[22631]:   Install: "(null)"
2021-05-16 16:51:09-07 Byrons-MacBook-Pro-2 Installer[22631]:           daedalus-4.0.5-mainnet-17596.pkg#daedalus-4.0.5-mainnet-17596.pkg : org.Daedalusmainnet.pkg : 0
2021-05-16 16:51:09-07 Byrons-MacBook-Pro-2 Installer[22631]: ================================================================================
2021-05-16 16:51:09-07 Byrons-MacBook-Pro-2 Installer[22631]: It took 0.00 seconds to summarize the package selections.
2021-05-16 16:51:09-07 Byrons-MacBook-Pro-2 Installer[22631]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: location = file://localhost
2021-05-16 16:51:09-07 Byrons-MacBook-Pro-2 Installer[22631]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/Users/bmansfield/Downloads/daedalus-4.0.5-mainnet-17596.pkg#daedalus-4.0.5-mainnet-17596.pkg
2021-05-16 16:51:09-07 Byrons-MacBook-Pro-2 Installer[22631]: Set authorization level to root for session
2021-05-16 16:51:15-07 Byrons-MacBook-Pro-2 Installer[22631]: Administrator authorization granted.
2021-05-16 16:51:15-07 Byrons-MacBook-Pro-2 Installer[22631]: Will use PK session
2021-05-16 16:51:15-07 Byrons-MacBook-Pro-2 Installer[22631]: Using authorization level of root for IFPKInstallElement
2021-05-16 16:51:16-07 Byrons-MacBook-Pro-2 Installer[22631]: Starting installation:
2021-05-16 16:51:16-07 Byrons-MacBook-Pro-2 Installer[22631]: Configuring volume "Macintosh HD"
2021-05-16 16:51:16-07 Byrons-MacBook-Pro-2 Installer[22631]: Preparing disk for local booted install.
2021-05-16 16:51:16-07 Byrons-MacBook-Pro-2 Installer[22631]: Free space on "Macintosh HD": 624.97 GB (624972210176 bytes).
2021-05-16 16:51:16-07 Byrons-MacBook-Pro-2 Installer[22631]: Create temporary directory "/var/folders/qd/nm41qmvn1hq34rppc_1h0dy40000gn/T//Install.22631M8Z623"
2021-05-16 16:51:16-07 Byrons-MacBook-Pro-2 Installer[22631]: IFPKInstallElement (1 packages)
2021-05-16 16:51:16-07 Byrons-MacBook-Pro-2 Installer[22631]: Current Path: /System/Library/CoreServices/Installer.app/Contents/MacOS/Installer
2021-05-16 16:51:16-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit: Adding client PKInstallDaemonClient pid=22631, uid=501 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)
2021-05-16 16:51:16-07 Byrons-MacBook-Pro-2 Installer[22631]: PackageKit: Enqueuing install with framework-specified quality of service (utility)
2021-05-16 16:51:16-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit: ----- Begin install -----
2021-05-16 16:51:16-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit: request=PKInstallRequest <1 packages, destination=/>
2021-05-16 16:51:16-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit: packages=(
            "PKLeopardPackage <id=org.Daedalusmainnet.pkg, version=0, url=file:///Users/bmansfield/Downloads/daedalus-4.0.5-mainnet-17596.pkg#daedalus-4.0.5-mainnet-17596.pkg>"
        )
2021-05-16 16:51:16-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit: Set reponsibility for install to 22631
2021-05-16 16:51:19-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit: Extracting file:///Users/bmansfield/Downloads/daedalus-4.0.5-mainnet-17596.pkg#daedalus-4.0.5-mainnet-17596.pkg (destination=/Library/InstallerSandboxes/.PKInstallSandboxManager/83EFF773-5062-429A-A2D3-E1C0FC17B254.activeSandbox/Root/Applications, uid=0)
2021-05-16 16:51:25-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit: prevent user idle system sleep
2021-05-16 16:51:25-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit: suspending backupd
2021-05-16 16:51:25-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit: Using trashcan path /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/PKInstallSandboxTrash/83EFF773-5062-429A-A2D3-E1C0FC17B254.sandboxTrash for sandbox /Library/InstallerSandboxes/.PKInstallSandboxManager/83EFF773-5062-429A-A2D3-E1C0FC17B254.activeSandbox
2021-05-16 16:51:25-07 Byrons-MacBook-Pro-2 install_monitor[26445]: Temporarily excluding: /Applications, /Library, /System, /bin, /private, /sbin, /usr
2021-05-16 16:51:27-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit: Shoving /Library/InstallerSandboxes/.PKInstallSandboxManager/83EFF773-5062-429A-A2D3-E1C0FC17B254.activeSandbox/Root (1 items) to /
2021-05-16 16:51:27-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit (package_script_service): Preparing to execute script "./postinstall" in /private/tmp/PKInstallSandbox.LyA7df/Scripts/org.Daedalusmainnet.pkg.Wj0Yi0
2021-05-16 16:51:27-07 Byrons-MacBook-Pro-2 package_script_service[86605]: PackageKit: Executing script "postinstall" in /tmp/PKInstallSandbox.LyA7df/Scripts/org.Daedalusmainnet.pkg.Wj0Yi0
2021-05-16 16:51:27-07 Byrons-MacBook-Pro-2 package_script_service[86605]: Set responsibility to pid: 22631, responsible_path: /System/Library/CoreServices/Installer.app/Contents/MacOS/Installer
2021-05-16 16:51:27-07 Byrons-MacBook-Pro-2 package_script_service[86605]: ./postinstall:   File "./dockutil", line 106
2021-05-16 16:51:27-07 Byrons-MacBook-Pro-2 package_script_service[86605]: ./postinstall:     """ % dict(progname = os.path.basename(sys.argv[0]))
2021-05-16 16:51:27-07 Byrons-MacBook-Pro-2 package_script_service[86605]: ./postinstall:       ^
2021-05-16 16:51:27-07 Byrons-MacBook-Pro-2 package_script_service[86605]: ./postinstall: SyntaxError: invalid syntax
2021-05-16 16:51:27-07 Byrons-MacBook-Pro-2 package_script_service[86605]: Responsibility set back to self.
2021-05-16 16:51:27-07 Byrons-MacBook-Pro-2 install_monitor[26445]: Re-included: /Applications, /Library, /System, /bin, /private, /sbin, /usr
2021-05-16 16:51:28-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit: releasing backupd
2021-05-16 16:51:28-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit: allow user idle system sleep
2021-05-16 16:51:28-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit: Cleared responsibility for install from 22631.
2021-05-16 16:51:28-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit: Cleared permissions on Installer.app
2021-05-16 16:51:28-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “daedalus-4.0.5-mainnet-17596.pkg”." UserInfo={NSFilePath=./postinstall, NSURL=file:///Users/bmansfield/Downloads/daedalus-4.0.5-mainnet-17596.pkg#daedalus-4.0.5-mainnet-17596.pkg, PKInstallPackageIdentifier=org.Daedalusmainnet.pkg, NSLocalizedDescription=An error occurred while running scripts from the package “daedalus-4.0.5-mainnet-17596.pkg”.} {
            NSFilePath = "./postinstall";
            NSLocalizedDescription = "An error occurred while running scripts from the package \U201cdaedalus-4.0.5-mainnet-17596.pkg\U201d.";
            NSURL = "file:///Users/bmansfield/Downloads/daedalus-4.0.5-mainnet-17596.pkg#daedalus-4.0.5-mainnet-17596.pkg";
            PKInstallPackageIdentifier = "org.Daedalusmainnet.pkg";
        }
2021-05-16 16:51:28-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit: Running idle tasks
2021-05-16 16:51:28-07 Byrons-MacBook-Pro-2 Installer[22631]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “daedalus-4.0.5-mainnet-17596.pkg”." UserInfo={NSFilePath=./postinstall, NSURL=file:///Users/bmansfield/Downloads/daedalus-4.0.5-mainnet-17596.pkg#daedalus-4.0.5-mainnet-17596.pkg, PKInstallPackageIdentifier=org.Daedalusmainnet.pkg, NSLocalizedDescription=An error occurred while running scripts from the package “daedalus-4.0.5-mainnet-17596.pkg”.}
2021-05-16 16:51:28-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit: Removing client PKInstallDaemonClient pid=22631, uid=501 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)
2021-05-16 16:51:28-07 Byrons-MacBook-Pro-2 installd[78040]: PackageKit: Done with sandbox removals
2021-05-16 16:51:28-07 Byrons-MacBook-Pro-2 Installer[22631]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
2021-05-16 16:51:28-07 Byrons-MacBook-Pro-2 Installer[22631]: IFDInstallController 252BA0 state = 8
2021-05-16 16:51:28-07 Byrons-MacBook-Pro-2 Installer[22631]: Displaying 'Install Failed' UI.
2021-05-16 16:51:28-07 Byrons-MacBook-Pro-2 Installer[22631]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.

Let me know what other helpful information I can leave on this issue in order to help you troubleshoot. Thank you in advance.

About this issue

  • Original URL
  • State: closed
  • Created 3 years ago
  • Comments: 17 (6 by maintainers)

Most upvoted comments

That won’t make a difference… @input-output-hk/daedalus-qa do we have OSX 10.15.7 on which we could test the installation? I would like you to try to reproduce this issue 🙏