operating-system: System completely hangs after upgrading from 11.5 to 12.0

Describe the issue you are experiencing

Followed this tutorial to initially install HAOS on TrueNAS scale as a VM.

Host :

  • TrueNAS-SCALE-23.10.1.3

Symptoms :

  • Console access (Spice) is unresponsive to keyboard.
  • Serial Shell is responsive to keyboard, but any command I issue seems to hang.
  • Web UI is loading some pages, but many are not loading properly.
  • I get notifications on the bottom left that integration XYZ are loading, but it eventually goes to a more generic one that keeps coming.
  • I tried installing 12.0 from scratch then restore my backup (partial or complete) with the same result after a bit.

Add-ons :

  • Advanced SSH & Web Terminal
  • Cloudflared
  • Studio Code Server

Integrations (Other than default) :

  • Cync Lights
  • Dreame Vacuum
  • Ecobee
  • HACS
  • Jandy iAqualink
  • Orbit B-hyve
  • Ring
  • Roku
  • Simplisafe
  • SmartThings
  • TP-Link Omada
  • Tuya

What operating system image do you use?

generic-x86-64 (Generic UEFI capable x86-64 systems)

What version of Home Assistant Operating System is installed?

11.5

Did you upgrade the Operating System.

Yes

Steps to reproduce the issue

  1. Upgrade
  2. Wait
  3. System Hanging

Anything in the Supervisor logs that might be useful for us?

Can't really do that once upgraded, cause the system is unresponsive, including the VM console.

Anything in the Host logs that might be useful for us?

Can't really do that once upgraded, cause the system is unresponsive, including the VM console.

System information

System Information

version core-2024.2.4
installation_type Home Assistant OS
dev false
hassio true
docker true
user root
virtualenv false
python_version 3.12.1
os_name Linux
os_version 6.1.74-haos
arch x86_64
timezone America/New_York
config_dir /config
Home Assistant Community Store
GitHub API ok
GitHub Content ok
GitHub Web ok
GitHub API Calls Remaining 5000
Installed Version 1.34.0
Stage running
Available Repositories 1407
Downloaded Repositories 6
HACS Data ok
Home Assistant Cloud
logged_in false
can_reach_cert_server ok
can_reach_cloud_auth ok
can_reach_cloud ok
Home Assistant Supervisor
host_os Home Assistant OS 11.5
update_channel stable
supervisor_version supervisor-2024.02.0
agent_version 1.6.0
docker_version 24.0.7
disk_total 48.5 GB
disk_used 6.0 GB
healthy true
supported true
board ova
supervisor_api ok
version_api ok
installed_addons Studio Code Server (5.15.0), Advanced SSH & Web Terminal (17.1.1), Cloudflared (5.1.4), Home Assistant Google Drive Backup (0.112.1)
Dashboards
dashboards 1
resources 0
mode auto-gen
Recorder
oldest_recorder_run February 23, 2024 at 1:45 AM
current_recorder_run February 26, 2024 at 6:22 PM
estimated_db_size 37.74 MiB
database_engine sqlite
database_version 3.44.2

Additional information

No response

About this issue

  • Original URL
  • State: open
  • Created 4 months ago
  • Reactions: 3
  • Comments: 17 (3 by maintainers)

Most upvoted comments

Thank you for your investigation !

I have the same issue with proxmox from 12.0 I will definitely check my VM memory config when back home… (I know that there’s 4GB allocated but I am not sure about minimum and I don’t have access to it from the office)

Can confirm. Restults in crashes randomly.