operating-system: HassOS 7.3 does not boot on Intel NUC (i5-10210U)
Describe the issue you are experiencing
After upgrading to HassOS 7.3 on the i5-10210U NUC, boot would hang at a random point each time without taking keyboard input (once upon loading i915 frame buffer, once at a Mounted systemd ...).
A few failed boots in, it rolled itself back to 7.2, and it boots again. Yay for A/B installs!
What operating system image do you use?
generic-x86-64 (Generic UEFI capable x86-64 systems)
What version of Home Assistant Operating System is installed?
7.3
Did you upgrade the Operating System.
Yes
Steps to reproduce the issue
- Use a 10th Gen Intel NUC with 7.2 installed.
- Upgrade to 7.3.
- Potentially, the device fails to boot.
Anything in the Supervisor logs that might be useful for us?
N/A
Anything in the Host logs that might be useful for us?
N/A
System Health information
No response
Additional information
Found one Google result regarding newer Linux 5.10 LTS kernels hanging during boot on Intel systems: https://forum.manjaro.org/t/after-updating-to-kernel-5-10-93-from-5-10-89-the-computer-freezes-at-lenovo-logo/100852
About this issue
- Original URL
- State: closed
- Created 2 years ago
- Reactions: 1
- Comments: 25 (11 by maintainers)
Links to this issue
Commits related to this issue
- Revert back to OS 7.2 for generic-x86-64/ova Multiple reports of stability issues on x86-64 https://github.com/home-assistant/operating-system/issues/1739 — committed to agners/version by agners 2 years ago
- Revert back to OS 7.2 for generic-x86-64/ova (#201) Multiple reports of stability issues on x86-64 https://github.com/home-assistant/operating-system/issues/1739 — committed to home-assistant/version by agners 2 years ago
- Add Intel WiFi driver fix to avoid crash on Intel NUC systems (#1739) — committed to agners/operating-system by agners 2 years ago
- Add Intel WiFi driver fix to avoid crash on Intel NUC systems (#1739) (#1745) — committed to home-assistant/operating-system by agners 2 years ago
- Add Intel WiFi driver fix to avoid crash on Intel NUC systems (#1739) (#1745) — committed to home-assistant/operating-system by agners 2 years ago
Pretty sure I found the culprit of this issue, it seems that a Intel WiFi patch broke those systems. The regression has also reported for newer kernels just last Friday on the mailing list: https://lore.kernel.org/all/20220204061104.5851831a@valencia/
@timborino thanks for the pictures, the stack trace was very helpful in finding the issue!
BXNUC10i3FNH1 wouldn’t boot after update from 7.2 to 7.3.
Nortek HUSBZB-1, Google Coral, and APC UPS are the only devices connected to the NUC.
I ran the update from the GUI this morning and the system never came back online. Screenshot 1 is how I found the system after attaching a monitor. Keyboard was unresponsive and I had to hold power button down to cycle power.
System locked up again (screenshot 2).
Powered up again with all USB devices disconnected except the keyboard. System locked up again (screenshot 3).
Cycled power again and system came back online with version 7.2.
I removed 7.3 from the stable stream for
generic-x86-64for now.For me 7.4 is still freezing during boot. Hast to be a different issue in my case, since I am not passing through the wifi card so the fix shouldn’t work anyway.edit: just killed the vm, rebooted it and now it booted fine with 7.4. before rebooting it got stuck at this point:
additional info:

Similar here with a 10i5FNK1. Was able to revert back to 7.2 after a few failed boots
Thanks timborino. I was stuck at the same NTP service. I disconnected my UPS (only USB device other than the keyboard) and after two restarts finally got past this:
Not sure if it was the number of restarts or disconnecting the UPS but my system rolled back to 7.2 as well.
NUC11PAHi7
bxnuc10i7fnh
Good to hear that this helped here!
Hm, I have a
NUC7i3DNHEwhich I think is a 7th Gen NUC, that successfully updated. That link seems not to crash randomly though.So it would completely hang? Did you had to reset the system manually then?