core: rm4 pro cannot be added to broadlink integration (Unsupported device: 0x653c.)

Cannot add rm4 pro to the broadlink integration (Unsupported device: 0x653c).

Environment

Home Assistant Core release with the issue: HassOS 4.15
Last working Home Assistant Core release (if known): N/A
Operating environment (OS/Container/Supervised/Core): FreeNAS (freebsd) VM
Integration causing this issue: broadlink
Link to integration documentation on our website: https://www.home-assistant.io/integrations/broadlink/

Problem-relevant `broadlink integration gui`

I have an rm4 pro, purchased from aliexpress, and I cannot add it to the home broadlink assistant integration.
I stopped the broadlink app installation after the device received an IP address and was confirmed to be connected to my network. Then when adding this device to the HA integration I get the same error “Aborted Device not supported”.

Traceback/Error logs

ERROR (MainThread) [homeassistant.components.broadlink.config_flow] Unsupported device: 0x653c. If it worked before, please open an issue at https://github.com/home-assistant/core/issues

Additional information

Operating System
HassOS 4.15

Supervisor
Version
2020.11.0
Newest Version
2020.11.0

About this issue

Original URL
State: closed
Created 4 years ago
Reactions: 3
Comments: 38 (11 by maintainers)

Most upvoted comments

Yes. I created a PR to add your type to the library. It will be supported soon.

felipediel on Nov 18, 2020

Hi guys. The PR is open, now its just a matter of time. If you don’t want to wait, you can patch your installation:

Open Home Assistant and install “SSH & Web Terminal” add-on
Disable Protection mode
Connect to the device via SSH and install the patch:

ssh USER@IPADDRESS
docker exec -it homeassistant /bin/bash
pip3 install git+https://github.com/felipediel/python-broadlink.git@patch-23 --force-reinstall --no-deps

Restart Home Assistant.

felipediel on Dec 24, 2020

Yes. The update is ready, we are waiting for a release on PyPi.

felipediel on Jan 27, 2021

The patch with support for 0x6539 has now been merged into python-broadlink. I managed to simply use pip3 install --upgrade git+https://github.com/mjg59/python-broadlink.git --no-deps after getting inside Docker with docker exec -it homeassistant /bin/bash

Thanks to all who pointed me to the right direction!

Motik68 on Jan 9, 2021

Thanks for any pointers!

Update - problem solved!

My steps to get it working (problem with RM4 PRO giving a log error Unsupported device: 0x6539) are as follows:

I did not use the standard SSH add-on, but downloaded the SSH & Web Terminal from the add-on-store, communtiy addons. That one has the protection mode switch, which I turned off, giving a nice big red warning banner. Then add a user and password in the configuration of this add-on. Next, open the web ui, or click on terminal in the sidebar. Next, paste after the ~prompt:

docker exec -it homeassistant /bin/bash

Next, paste this:

pip3 install git+https://github.com/felipediel/python-broadlink.git@patch-23 --force-reinstall --no-deps

Finally, restart home assistant, go to integrations, add integration broadlink, fill in the IP of your RM4 PRO device and enjoy!

This may seem all very obvious for the seasoned user, but for a newbie like me it was quite a struggle 😉

Cheers, Frank

Frank-Bemelman on Dec 30, 2020

Go to the add-on store, click ..., click repositories and add this repo: https://github.com/hassio-addons/repository.

Did work!!! great. That led me to install everything!! Thanks

dum-skywalker on Apr 3, 2021

you are great ,Thanks to everyone who contributed

bulutsemih on Dec 30, 2020

Thank you! Your device will be supported after https://github.com/mjg59/python-broadlink/pull/472.

felipediel on Nov 9, 2020

Thank you! Your device will be supported after mjg59/python-broadlink#472.

Will the unsupported device: 0x653c still be supported natively within home assistant integration? It is not working for me.

simonlock on Jan 27, 2021

Broadlink RM4 Pro 0x653c home assistant not integration Device not supported help pls

bulutsemih on Dec 23, 2020

Dunno what PR is, but thanx I guess 😀

RayBomb87 on Dec 5, 2020

Where/how can I find the PID?

Edit: found it:

0x653c

RayBomb87 on Dec 4, 2020

@Serrallonga25 0x62bc is already supported. Something is preventing you from getting library updates. If you have custom componentes (eg Floureon) you need to update them.

@RayBomb87 Hi. 0x6539? If not, please inform the device type (PID) so I can check the status.

@felipediel, @RayBomb87 Thank you, you were right, I had a Floureon warning

Serrallonga25 on Dec 4, 2020

@Serrallonga25 0x62bc is already supported. Something is preventing you from getting library updates. If you have custom componentes (eg Floureon) you need to update them.

@RayBomb87 Hi. 0x653C? If not, please inform the device type (PID) so I can check the status.

felipediel on Dec 4, 2020

Hi there, I’m getting different error here - 0x6539. The rm4c I bought 2 months ago work just fine. I believe newer batch have different firmware/device ID?

desmondgohsw-private on Nov 18, 2020