core: Ring Integration Doesn't Show Any Devices

The problem

I have added the ring integration as describe in this documentation https://www.home-assistant.io/integrations/ring/ It adds correctly, I am able to log in with 2 factor and ring sends me a notification that something has logged into my account. I can see the integration in my home assistant however it does not have any devices. I have several door, window and motion sensors and I don’t see any of them. I’m not able to find any documentation online stating a similar problem recently and it appears that the ring service is up and running.

What version of Home Assistant Core has the issue?

2022.6.6

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Ring

Link to integration documentation on our website

https://www.home-assistant.io/integrations/ring/

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

Nothing in the logs regarding Ring.

Additional information

This is a brand new install of Home Assistant on a raspberry pi 4.

About this issue

  • Original URL
  • State: closed
  • Created 2 years ago
  • Comments: 26

Most upvoted comments

Same problem here. Only see my cam with the ring integration.

When reading the docks, I’m not sure if contact sensors are supported, since the doc says “Currently, it supports doorbell, external chimes and stickup cameras”

Did anyone experienced the opposite?

I finally managed to import all my contact sensors via mqtt. See (https://github.com/tsightler/ring-mqtt)

This is still happening to me, but I found a temporary solution.

I installed Homebridge, then in Homebridge, I installed the Homebridge Ring plugin, which works normally. Then in Home Assistant, I added the “HomeKit Controller” integration (NOT just “HomeKit”) and connected it to Homebridge. It has been working smoothly ever since.

This is also how I connected my Nest thermostat to HA without having to pay any money since there is a Nest plugin that works.