core: Omvif camera is not working

Home Assistant release with the issue: 0.93.1

Last working Home Assistant release (if known):

Operating environment (Hass.io/Docker/Windows/etc.): Hass.io

Component/platform: https://www.home-assistant.io/components/onvif/

Description of problem: Valid and working camera with PTZ is not functional under HA. Displays nothing, error log: “PTZ is not available on this camera” Testing the same connection with Omvif test tool. Two profiles available, all supported except “user management” and “certificate” OMVIF sections.

Problem-relevant configuration.yaml entries and (fill out even if it seems unimportant):

- platform: onvif
  host: [ADDRESS]
  port: [PORT]
  username: [USERNAME]
  password: [PASSWORD]

Traceback (if applicable):

Additional information: Tested with Vstarcam Hi3518eV200 OMVIF version: 2.42

About this issue

Original URL
State: closed
Created 5 years ago
Comments: 23

Commits related to this issue

ONVIF PTZ detection hotfix Hotfix for PTZ detection; creation process should be circumvented by the ```try-catch``` block in case PTZ service is unavailable for specific device. Fixes #23978 — committed to alryaz/home-assistant by alryaz 5 years ago
Feature simplification & documentation, as well as presets - Simplified canonical service calling, now service calls are limited to speed setting - Added option to exploit `ContinuousMove` via `durati... — committed to alryaz/home-assistant by alryaz 5 years ago
No-steps version of the modifications, also fixed debug output Issue #23978 — committed to alryaz/home-assistant by alryaz 5 years ago

Most upvoted comments

I tried editing the code a little using guidance from https://github.com/FalkTannhaeuser/python-onvif-zeep package; I managed to get my camera working. I will release the patch soon, however the fix was as easy as removing PTZ support check and wrapping it around an ONVIFError try-catch statement. I don’t have a non-PTZ camera to test my setup with, though, so I can’t define whether this approach is feasible.

The other issue I stumbled upon is complete uncertainty regarding how camera.onvif_ptz service should be called. Cards using entity-button type with tap_action set to call this service yield errors, restraining service use out of event loop. I haven’t tried scripts yet, but I suppose they are the way to go.

alryaz on May 22, 2019