core: Measurements Shely plug & plug s not showing in Energy

The problem

Signal sensor.washer_energy_meter is giving a correct readout in a history graph card, but using the same sensor in Energy no power is indicated. Observed with the 3 shelly plug devices in the integration.

What is version of Home Assistant Core has the issue?

core-2021.8.0b5

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Energy

Link to integration documentation on our website

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

nothing showing on logs

Additional information

No response

About this issue

  • Original URL
  • State: closed
  • Created 3 years ago
  • Comments: 25 (12 by maintainers)

Most upvoted comments

I can confirm this issue. The problem concerns devices that lose energy value on restart (so Shelly EM and 3EM are not affected). We are working on a fix. Thank you for your patience.

Just to let you know : I have experienced the same problem. And even after the latest 2021.09 update, it was still not working. And finally, I’ve had an idea : my Shelly is on a network that does not have internet connection. So, the default NTP server (the one of Google) was not reachable. And therefore, the Shelly had no knowledge of the current time. Once I change the NTP server, it worked.

So, to sum up, this kind of problem can also be caused by no time configured on the device.

(not sure if it is good practice to add comment on a closed ticket. But didn’t find anywhere else a report of similar problem)

Is this what you requested : Screenshot from 2021-08-03 22-54-15 0

@thecode I am using Shelly core

I do hope everyone here is using Shelly core integration so we don’t spend time on debugging something not related to HA core. @bekovan from your screenshot you are using core Shelly, @mib1185 fore sure use it 😃 I have added Shelly plug S as a Monitor individual devices but I don’t have much consumption connected to it so I am not sure if I am going to see something.

did you add this Shelly also to the Energy dashboard as individual devices to be monitored?

Yes

image

do you see statistics for that on Energy dashboard

I’m not using beta on production but on dev env so I don’t know. I’ll try to check later.