core: Hive integration could not authenticate

Some fixes have been proposed for the next release. Just working with the HA team to get them in the next build

Hi all, there are no changes I made 2022.6.3 I am working on some changes at the minute but they aren’t quite ready yet. Hopefully 2022.6.4

@KJonline working perfectly now and shows as a trusted device in the Hive app. Do you have a “buy me a coffee” link or anything? I wouldn’t mind giving you a little donation for all your hard work, although I could imagine you’d prefer a beer after the stress of that issue lol.

@ukgaz1987 i appreciate the comments, I don’t have a buy me a coffee link. I just enjoy doing the work for my hive setup and sharing it with others as my home is heavily invested into hive. But I do appreciate the comment.

Hi All, I have now managed to replicate the issue around users who get the error

botocore.exceptions.NoCredentialsError: Unable to locate credentials

I lot of the previous attempts at fixes have been on a Whim but I feel now being able to replicate the issue, the fix I’m working on now hopefully will put an end to this issue.

Some people who have been upgrading may have to remove the integration and re authenticate with it, but it should be a one off.

Im hoping this next fix is going to solve the issue for everyone.

When I’m back later on I’ll work on a fix in my production home assistant and get it into the next 2022.6.x release

@neilsleightholm-paxton if you need to login and don’t have a confirgured integration, using a custom integration wont change anything.

@julianjd-uk no changes went into 2022.6.2 as it’s been a busy weekend, I have been looking into it still where I can

@KJonline just wanted to add my thanks. You need to get a Buy me a coffee 😃

I don’t understand why mine is working. I’m on the latest version of HA and its working fine on HA 2022.6.5 where as before it wasn’t.

There are multiple scenarios for people and I believe it’s working for you because of a scenario I fixed in the last build to continue support for old tokens as already alluded to.

the main error around credentials is what the fix going into 2022.6.6 is for. In total I found 3 scenarios I had to put different fixes in for.

Same issue but I get

@KJonline thanks for the update again 😃 at least it’s happened in summer and not winter when we need Hive the most haha.

My understanding about hive is below

you need 2fa to use the lastest version of the hive app which now uses device linking to hive account in aws.

you can disable 2fa and login now but it doesn’t support token refresh and this cannot be used on the app but can be used for the website which makes sense as you wouldn’t usually keep a web page running for longer than 1 hour.

Along side the 2 current scenarios mentioned above Hive are also supporting legacy tokens which where created a while ago before they introduced device linking so these legacy tokens still work. The way you can tell is if you go into the hive app and check your list of devices linked to your account in account security. You may see that your logged into the app but don’t have any linked devices. This means the app is running with legacy tokens, to get to this scenario you need to be logged into the hive app from a while ago.

Ultimately people using home assistant for a while as they logged in a while ago will be using legacy tokens which doesn’t need device linking. For new users they have no choice but to do device linking and that is the credential errors that have been occuring

@landiuk Yes! I have been reading it most of the afternoon, looks like there is a plan B 😁 Thanks for pointing it out but I still have faith in kjonline. Waiting on the next update for now 🤞

Wasn’t lack of faith in KJonline, this just made me think about local vs web connected. Like I said still will be doing the heating etc through Hive.

You know how it is with HA, you read up on one thing and it starts you down the rabbit hole of other stuff. 😃 Was originally planning to get hive motion sensors, but then realised that the update/polling time for Hive integration would delay response if going through Hive, so then started looking at local options.

@KJonline So I tried for a while, and took a little break from it. Then whenever I tried to installed the integration, after entering my username and password, it would just show a blank screen.

In my config.yaml, I still had an entry for Hive, with my username and password. Deleting this entry then allowed me to install the integration.

All’s well that ends well.

For anyone using HAOS then home assistant supervisor should take care of updates.

Huge thanks to @KJonline for getting to the bottom of this and fixing it (for me, at least). Here’s what I did:

• Check 2FA was active in Hive
• Delete Hive integration in HA
• Restart HA
• Inststall Hive integration HA
• Enter userid and password HA
• Enter 2FA code from phone to HA

As others have said, I can see Home Assistant in my trusted devices.

I am one happy HA user!!

Same process here and it worked for me too.

Huge thanks to @KJonline for getting to the bottom of this and fixing it (for me, at least). Here’s what I did:

• Check 2FA was active in Hive
• Delete Hive integration in HA
• Restart HA
• Inststall Hive integration HA
• Enter userid and password HA
• Enter 2FA code from phone to HA

As others have said, I can see Home Assistant in my trusted devices.

I am one happy HA user!!

From what I can read of the comments the issues still outstanding are with the custom component. Which I think I will need to make a change to I’ll take a look at it

@KJonline thanks for the work on this

@KJonline it’s working perfectly fine for myself with 2FA, keep up the amazing working!

I don’t understand why mine is working. I’m on the latest version of HA and its working fine on HA 2022.6.5 where as before it wasn’t.

There are multiple scenarios for people and I believe it’s working for you because of a scenario I fixed in the last build to continue support for old tokens as already alluded to.

the main error around credentials is what the fix going into 2022.6.6 is for. In total I found 3 scenarios I had to put different fixes in for.

Guaranteed I’ll have my own special little scenario that won’t work because that’s just my luck 😂

I don’t understand why mine is working. I’m on the latest version of HA and its working fine on HA 2022.6.5 where as before it wasn’t.

I think it’s because you didn’t remove the integration, the issue is because people removed the integration and are then unable to reauthenticate

I did remove it. The only difference may have been I disabled 2FA first before trying to reauthenticate.

@landiuk I had dodgy internet for a while got fed up of reliance on cloud service. Moved to zigbee2mqtt for my hive sensors and bulbs and let me be honest yes I lost voice control (unless I use HA Cloud) or I use Node Red and create each function manually. But the immediate advantage is the polling time. I used to have a hive routine to turn on 3 upstairs lights they would all come on at a slightly staggered time and that would be random each time, to be honest it always looked a bit poor. Also there are the delays for the sensors, using HA Alarm panel and integrating the sensors as a burglar alarm is great until you realise it could take 1-2 minutes each time to get triggered. Sadly most of my setup is now packed away due to a house move but can’t wait to get it all up and running again 😃 hopefully the guys in here will fix the hive integration.

Have to say that this issue has caused me to rethink relying on Hive in HA. I’ve set up a separate zigbee bridge, installed zigbee2mqtt and moved all the hive lights and plugs to zigbee2mqtt. Only thing left on Hive is the heating. Also added benefit is that if internet is out or Hive hub is having issues then light & smart plug controls etc keep running.

There you go: https://www.zigbee2mqtt.io/devices/SLT3B.html

Thanks for the link, but I was aware that I could move the thermostat etc. Conscious decision in keeping heating on Hive as it runs Boiler IQ too which British Gas monitor.

@Nismonx Yes, MQTT lists Hive TRV valve support here: https://www.zigbee2mqtt.io/devices/UK7004240.html

Hi All, I have now managed to replicate the issue around users who get the error

botocore.exceptions.NoCredentialsError: Unable to locate credentials

I lot of the previous attempts at fixes have been on a Whim but I feel now being able to replicate the issue, the fix I’m working on now hopefully will put an end to this issue.

Some people who have been upgrading may have to remove the integration and re authenticate with it, but it should be a one off.

Im hoping this next fix is going to solve the issue for everyone.

@KJonline brilliant thanks mate. Bet you can’t wait to get to the bottom of this, must be driving you up the wall.

Have to say that this issue has caused me to rethink relying on Hive in HA. I’ve set up a separate zigbee bridge, installed zigbee2mqtt and moved all the hive lights and plugs to zigbee2mqtt. Only thing left on Hive is the heating. Also added benefit is that if internet is out or Hive hub is having issues then light & smart plug controls etc keep running.

There you go: https://www.zigbee2mqtt.io/devices/SLT3B.html

@bachoo786 Would that work with the radiator vales too?

Reason I’m looking for alternative way to get this working is because I don’t have faith in the integration to ever work properly, it’s clear Hive is very keep on selling they hive plus plan so you are able to see weekly and monthly heating history. They know full well this can be done for free in HA 😂

Not sure you need to check the zigbee2mqtt page for the radiator valves. I might integrate my hive thermostat to zigbee2mqtt depending on this integration, that said it has been working fine for me over the years. So let’s see how quickly it can be resolved.

Have to say that this issue has caused me to rethink relying on Hive in HA.

I’ve set up a separate zigbee bridge, installed zigbee2mqtt and moved all the hive lights and plugs to zigbee2mqtt. Only thing left on Hive is the heating.

Also added benefit is that if internet is out or Hive hub is having issues then light & smart plug controls etc keep running.

There you go: https://www.zigbee2mqtt.io/devices/SLT3B.html

still broken here too

Same as before for me but I still get the unknown error message.

Thanks for working on it, but the Latest v6.5 update stil not working for me either

Logger: homeassistant.config_entries Source: components/hive/init.py:89 First occurred: 00:14:33 (1 occurrences) Last logged: 00:14:33

Error setting up entry hxx@xxxx.co.uk for hive Traceback (most recent call last): File “/usr/src/homeassistant/homeassistant/config_entries.py”, line 339, in async_setup result = await component.async_setup_entry(hass, self) File “/usr/src/homeassistant/homeassistant/components/hive/init.py”, line 89, in async_setup_entry devices = await hive.session.startSession(hive_config) File “/usr/local/lib/python3.9/site-packages/apyhiveapi/session.py”, line 493, in startSession await self.getDevices(“No_ID”) File “/usr/local/lib/python3.9/site-packages/apyhiveapi/session.py”, line 416, in getDevices await self.hiveRefreshTokens() File “/usr/local/lib/python3.9/site-packages/apyhiveapi/session.py”, line 303, in hiveRefreshTokens result = await self.auth.refreshToken( File “/usr/local/lib/python3.9/site-packages/apyhiveapi/api/hive_auth_async.py”, line 537, in refreshToken result = await self.loop.run_in_executor( File “/usr/local/lib/python3.9/concurrent/futures/thread.py”, line 58, in run result = self.fn(*self.args, **self.kwargs) File “/usr/local/lib/python3.9/site-packages/botocore/client.py”, line 391, in _api_call return self._make_api_call(operation_name, kwargs) File “/usr/local/lib/python3.9/site-packages/botocore/client.py”, line 691, in _make_api_call request_dict = self._convert_to_request_dict( File “/usr/local/lib/python3.9/site-packages/botocore/client.py”, line 739, in _convert_to_request_dict request_dict = self._serializer.serialize_to_request( File “/usr/local/lib/python3.9/site-packages/botocore/validate.py”, line 360, in serialize_to_request raise ParamValidationError(report=report.generate_report()) botocore.exceptions.ParamValidationError: Parameter validation failed: Invalid type for parameter AuthParameters, value: ({‘REFRESH_TOKEN’: ‘eyJjdHkiOiJKV1QiLCJlbmMiOiJBMjU2R0NNIiwiYWxnIjoiUlNBLU9BRVAifQ.UFmbY43358VksOBh9AP8DRiL_ZSKrXw5Mmc-iL32rI1GL2yuqpObgF8_pLEW2ClZiTExbljpJmWFZbm5cI8sptvni-cIl2W0R4CgTWZvta9aCTfrvIhYyhk1kN-PkB6pmPT_vx5jrQbINfD-h4LDuCcemGy4ay-3Zw9UliJOlqT69BiX6FuR94QA5OmIAJjKDvoeQjdILeKLtP1uy7GlrR2bU0jpbkrQ-0IT8yqbWs-B6dkMZGeQbz7Hz41ElGUAAuXMejSohnLljhpu_k3l7wzlBfBbymEOboS7INI_FZQzN2wJogr26ZsGR393hS7jnX_uHFE2s44eCqDwR4yb7Q.2FCd-wSCG4xovhZD.qRJKzL8Py_8pxPp6nngPfF92FJsH0f4xRLp2000rwf9F5mq5lhgWAD0uT_QwZNmZt67hw0-Ph-StrekQB1hIUVV73B9AiEW9f4CIBqP0yfCWOeucNEOnFr4cPb0bmxIXQmaWPPSL_1RCObseY4fJp54ysIdfedL9LbDNSx8YvBOuhSwFd2_TfTktwl9hMUQMZktH6ob8Rl-mKHLunFdgRvnHU8Y8sfzzChIhWOAw1ROqqk3lmjdTKMahT_b6t9fVh6dJ2OLbJka4RjCkzOCFF7nvF3q3BbDHi3EyREnJ_3n0U1_FyBxI_d8tRI9qk7AxbuxPGDlIKurbnn_MzKhxPo_nSsjegQrl3arbg-Kij1PP8DlTzPu3ada_1JGxU3gwzA1Vl8Eb-2HiEY53i-5G-8tTZwHCrLtL41BTIYxxRP9ZBK9OgFfBIGULx5UZ1A-XlvCjRw2UrSbGrGuakk7S9eNhrYz6_MQP8z7P7xJsPCzuTfbUdzKsjXI9AbCH4Pk6Kj7jF9-qeZVlh0dSxZMFCaFWqq0kqOMPcdBbAk20n8WUbL5C_NUsWDGfCLeV44NFolXPJQf15YoD-_Q0XZN_sp2HnhBico9bMrE5UxXko67-eRmXdgGPoflKk4zmCrBrmjGIGHgBAQAmcssDHWUzVtgOjLgoVwLzCZ5WsBgwLGBXojKVihiMKL-YU29D84IFUvVYWOUOYB36XH_QcOunQTKEEO_qVAW4CWUrCRq8MjdakPSnlkiHGjN7qmzHEpeUpft2rerPMKWPn6mYUjA1vv2tZiScL6VOWQ9aGu1R3u10J7k_pKyqHSEoq4fMdWyTwLCWk7gym6U5tTMyUjemu2p4mxOJExhK_nnJ4Nf5GaMOAixSDKWHWCWua2bGeLN175DjgRwNnWl-5vhCuGBMdreGtvZSWT4JOMnVnhZ7LY_6zLfTz7Db79rJ60wgaJHzOxRmR1jFPMdmKCcuKTqSVv3tyIYlqNcHP9vUTvi9WGjEexnhlk-Wm7UJT0bZIrYZVz9eVrb4e3jsHaxLGHlSR-vwvSya_67Ajiz3jExjkajFK-waB6kEZvQIjdUK7JIBuBUlJPtk_kWjb0RL2Kce9coPEUEC3x_cHVqCU9iXmy9bhsAjooj6OULOXF5NvBQJfSXra1iB1juTmqwpQTMnSIpQh3qvoZ65XAMRh2l2WR9YjW6sX4gOEQBCujrNeF9fTzpUfr_FVKBLFeDidTLIm8nl5TqVtRW2c5LHc3J7vAriYAMGFHzXFVAB5u5B3TljsYiOvO_yeD03Gg7OmJReJpk4hdHHyzTiKRA6UwtsBK4u1FH4aJlPsB9mJGc.-d9CUViZl71AKUcTox2QbQ’},), type: <class ‘tuple’>, valid types: <class ‘dict’>

Hi all, there are no changes I made 2022.6.3 I am working on some changes at the minute but they aren’t quite ready yet. Hopefully 2022.6.4

@KJonline; do you mean hopefully in 2022.6.5 as 2022.6.4 is already out?

Should I make a new issue; given that this one has already had a PR and been merged; or is it ok to continue here since this issue is still open?

If it’s the same issue then I’d keep it here so it doesn’t get messy for the developer 🙂

I’m running 2022.6.1 inside a docker container running on Ubuntu 22.04 LTS. I have different errors depending upon whether 2FA is enabled on my Hive account. With 2FA enabled, I get this error after the App prompts for my OTP:

Traceback (most recent call last):
  File "/usr/local/lib/python3.9/site-packages/aiohttp/web_protocol.py", line 435, in _handle_request
    resp = await request_handler(request)
  File "/usr/local/lib/python3.9/site-packages/aiohttp/web_app.py", line 504, in _handle
    resp = await handler(request)
  File "/usr/local/lib/python3.9/site-packages/aiohttp/web_middlewares.py", line 117, in impl
    return await handler(request)
  File "/usr/src/homeassistant/homeassistant/components/http/security_filter.py", line 60, in security_filter_middleware
    return await handler(request)
  File "/usr/src/homeassistant/homeassistant/components/http/forwarded.py", line 222, in forwarded_middleware
    return await handler(request)
  File "/usr/src/homeassistant/homeassistant/components/http/request_context.py", line 28, in request_context_middleware
    return await handler(request)
  File "/usr/src/homeassistant/homeassistant/components/http/ban.py", line 79, in ban_middleware
    return await handler(request)
  File "/usr/src/homeassistant/homeassistant/components/http/auth.py", line 220, in auth_middleware
    return await handler(request)
  File "/usr/src/homeassistant/homeassistant/components/http/view.py", line 137, in handle
    result = await result
  File "/usr/src/homeassistant/homeassistant/components/config/config_entries.py", line 205, in post
    return await super().post(request, flow_id)
  File "/usr/src/homeassistant/homeassistant/components/http/data_validator.py", line 62, in wrapper
    result = await method(view, request, *args, **kwargs)
  File "/usr/src/homeassistant/homeassistant/helpers/data_entry_flow.py", line 109, in post
    result = await self._flow_mgr.async_configure(flow_id, data)
  File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 260, in async_configure
    result = await self._async_handle_step(
  File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 335, in _async_handle_step
    result: FlowResult = await getattr(flow, method)(user_input)
  File "/usr/src/homeassistant/homeassistant/components/hive/config_flow.py", line 91, in async_step_2fa
    return await self.async_setup_hive_entry()
  File "/usr/src/homeassistant/homeassistant/components/hive/config_flow.py", line 105, in async_setup_hive_entry
    await self.hive_auth.device_registration("Home Assistant")
  File "/usr/local/lib/python3.9/site-packages/apyhiveapi/api/hive_auth_async.py", line 459, in device_registration
    await self.confirm_device(device_name)
  File "/usr/local/lib/python3.9/site-packages/apyhiveapi/api/hive_auth_async.py", line 480, in confirm_device
    result = await self.loop.run_in_executor(
  File "/usr/local/lib/python3.9/concurrent/futures/thread.py", line 58, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/usr/local/lib/python3.9/site-packages/botocore/client.py", line 391, in _api_call
    return self._make_api_call(operation_name, kwargs)
  File "/usr/local/lib/python3.9/site-packages/botocore/client.py", line 705, in _make_api_call
    http, parsed_response = self._make_request(
  File "/usr/local/lib/python3.9/site-packages/botocore/client.py", line 725, in _make_request
    return self._endpoint.make_request(operation_model, request_dict)
  File "/usr/local/lib/python3.9/site-packages/botocore/endpoint.py", line 104, in make_request
    return self._send_request(request_dict, operation_model)
  File "/usr/local/lib/python3.9/site-packages/botocore/endpoint.py", line 134, in _send_request
    request = self.create_request(request_dict, operation_model)
  File "/usr/local/lib/python3.9/site-packages/botocore/endpoint.py", line 117, in create_request
    self._event_emitter.emit(event_name, request=request,
  File "/usr/local/lib/python3.9/site-packages/botocore/hooks.py", line 357, in emit
    return self._emitter.emit(aliased_event_name, **kwargs)
  File "/usr/local/lib/python3.9/site-packages/botocore/hooks.py", line 228, in emit
    return self._emit(event_name, kwargs)
  File "/usr/local/lib/python3.9/site-packages/botocore/hooks.py", line 211, in _emit
    response = handler(**kwargs)
  File "/usr/local/lib/python3.9/site-packages/botocore/signers.py", line 93, in handler
    return self.sign(operation_name, request)
  File "/usr/local/lib/python3.9/site-packages/botocore/signers.py", line 165, in sign
    auth.add_auth(request)
  File "/usr/local/lib/python3.9/site-packages/botocore/auth.py", line 378, in add_auth
    raise NoCredentialsError()
botocore.exceptions.NoCredentialsError: Unable to locate credentials

Running with 2FA disabled, I get this error:

Traceback (most recent call last):
  File "/usr/local/lib/python3.9/site-packages/aiohttp/web_protocol.py", line 435, in _handle_request
    resp = await request_handler(request)
  File "/usr/local/lib/python3.9/site-packages/aiohttp/web_app.py", line 504, in _handle
    resp = await handler(request)
  File "/usr/local/lib/python3.9/site-packages/aiohttp/web_middlewares.py", line 117, in impl
    return await handler(request)
  File "/usr/src/homeassistant/homeassistant/components/http/security_filter.py", line 60, in security_filter_middleware
    return await handler(request)
  File "/usr/src/homeassistant/homeassistant/components/http/forwarded.py", line 222, in forwarded_middleware
    return await handler(request)
  File "/usr/src/homeassistant/homeassistant/components/http/request_context.py", line 28, in request_context_middleware
    return await handler(request)
  File "/usr/src/homeassistant/homeassistant/components/http/ban.py", line 79, in ban_middleware
    return await handler(request)
  File "/usr/src/homeassistant/homeassistant/components/http/auth.py", line 220, in auth_middleware
    return await handler(request)
  File "/usr/src/homeassistant/homeassistant/components/http/view.py", line 137, in handle
    result = await result
  File "/usr/src/homeassistant/homeassistant/components/config/config_entries.py", line 205, in post
    return await super().post(request, flow_id)
  File "/usr/src/homeassistant/homeassistant/components/http/data_validator.py", line 62, in wrapper
    result = await method(view, request, *args, **kwargs)
  File "/usr/src/homeassistant/homeassistant/helpers/data_entry_flow.py", line 109, in post
    result = await self._flow_mgr.async_configure(flow_id, data)
  File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 260, in async_configure
    result = await self._async_handle_step(
  File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 335, in _async_handle_step
    result: FlowResult = await getattr(flow, method)(user_input)
  File "/usr/src/homeassistant/homeassistant/components/hive/config_flow.py", line 63, in async_step_user
    return await self.async_setup_hive_entry()
  File "/usr/src/homeassistant/homeassistant/components/hive/config_flow.py", line 105, in async_setup_hive_entry
    await self.hive_auth.device_registration("Home Assistant")
  File "/usr/local/lib/python3.9/site-packages/apyhiveapi/api/hive_auth_async.py", line 459, in device_registration
    await self.confirm_device(device_name)
  File "/usr/local/lib/python3.9/site-packages/apyhiveapi/api/hive_auth_async.py", line 480, in confirm_device
    result = await self.loop.run_in_executor(
  File "/usr/local/lib/python3.9/concurrent/futures/thread.py", line 58, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/usr/local/lib/python3.9/site-packages/botocore/client.py", line 391, in _api_call
    return self._make_api_call(operation_name, kwargs)
  File "/usr/local/lib/python3.9/site-packages/botocore/client.py", line 691, in _make_api_call
    request_dict = self._convert_to_request_dict(
  File "/usr/local/lib/python3.9/site-packages/botocore/client.py", line 739, in _convert_to_request_dict
    request_dict = self._serializer.serialize_to_request(
  File "/usr/local/lib/python3.9/site-packages/botocore/validate.py", line 360, in serialize_to_request
    raise ParamValidationError(report=report.generate_report())
botocore.exceptions.ParamValidationError: Parameter validation failed:
Invalid type for parameter AccessToken, value: None, type: <class 'NoneType'>, valid types: <class 'str'>
Invalid type for parameter DeviceKey, value: None, type: <class 'NoneType'>, valid types: <class 'str'>

I got an error trying to add Hive Integration with 2022.6.1 as well.