core: Cannot setup Ezviz integration

The problem

I try to run EZVIZ integration, but I get invalid_auth error.

I try to setup it on apiieu.ezvizlife.com (Polish user account). I don’t have other errors in logs.

What version of Home Assistant Core has the issue?

core-2022.8.1

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

EZVIZ

Link to integration documentation on our website

https://www.home-assistant.io/integrations/ezviz/

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

About this issue

  • Original URL
  • State: closed
  • Created 2 years ago
  • Reactions: 2
  • Comments: 42 (2 by maintainers)

Most upvoted comments

Hello,

Open your mobile app EZVIZ -> click on your picture/profile button (top left) -> connection parameters -> 2-step authentication -> disable

Once this is disabled, the integration will succeed

italian: se non si riesce ancora ad integrare la cam aprire app ezviz, in alto a sx cliccare la faccina dell’account, poi cliccare impostazioni, poi vista live cam, clicca su avvia la scansione, scegli la cam (eventualmente metti la password scritta sotto la cam sono 6 lettere maiuscole) una volta che si vedono le immagini clicca ingranaggio in alto a dx, clicca impostasioni servizio locale e attiva rtsp, dopodiche ritorna in home assistant e configura con i dati admin e password scritta sotto la cam.

My Bad English: if you are still unable to integrate the cam, open the ezviz app, click the account smiley at the top left, then click settings, then view live cam, click start scan, choose the cam (possibly put the password written under the cam are 6 capital letters) once you see the images click the gear at the top right, click local service settings and activate rtsp, then go back to home assistant and configure with the admin data and password written under the cam.