core: Ambiclimate - Doesn't work

The problem

From the middle of August Ambiclimate integration started to work weird and most of the commands and entities don’t work properly. I can start a climate entity but I cannot stop it. I get a lot of strange errors in the log. It does’t look it is a HA Core problem because this problem started while I was on vacation and so I didn’t do any update. I updated HA only today to see if it could fix the issue but it doesn’t.

What version of Home Assistant Core has the issue?

2022.8.6

What was the last working version of Home Assistant Core?

2022.7.*

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Ambiclimate

Link to integration documentation on our website

https://www.home-assistant.io/integrations/ambiclimate/

Diagnostics information

No diagnostic info for this integration

Example YAML snippet

No response

Anything in the logs that might be useful for us?

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2022-08-21 10:33:27.262 ERROR (MainThread) [homeassistant.helpers.entity] Update for climate.studio fails
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 514, in async_update_ha_state
    await self.async_device_update()
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 709, in async_device_update
    raise exc
  File "/usr/src/homeassistant/homeassistant/components/ambiclimate/climate.py", line 192, in async_update
    data = await self._heater.update_device()
  File "/usr/local/lib/python3.10/site-packages/ambiclimate/__init__.py", line 281, in update_device
    humidity = await self.get_sensor_humidity()
  File "/usr/local/lib/python3.10/site-packages/ambiclimate/__init__.py", line 192, in get_sensor_humidity
    val = res[0].get('value')
TypeError: 'NoneType' object is not subscriptable

Additional information

If you need more info please let me know. I have 5 Ambiclimate devices.

About this issue

Original URL
State: open
Created 2 years ago
Reactions: 1
Comments: 41

Most upvoted comments

Minor note on this… for a workaround of hitting their rate limit do this.

Go to homeassistant Integrations Enter the ambiclimate integration “system options” DISABLE cloud polling. This will make it so homeassistant does not automatically poll all your Ambi devices once per minute.

Make a new automation with a “time pattern trigger”. Set to 5 - 10 minutes or whatever you feel like. Add an action: “Home assistant core” update entity. Then pick your ambiclimate entity. Should be “climate.<WHATEVER>”. where WHATEVER is the name of your Ambi.

Now your Ambi devices will update much less than the rate limit and you will be able to use this integration again. This integration should probably be fixed NOT to use homeassistant’s default of once every 60 seconds, because if you have more than one Ambi you are already over the rate limit.

jhstatewide on Dec 3, 2022

Everybody, please send an email to support@ambiclimate.com regarding this problem. Only if they see the sheer volume of us, they can fix it.

ethaniel on Jul 30, 2023