core: All Netatmo Sensors are broken
Today, from one second to the other all netatmo sensors became unavailable An update from 117.4 to 117.6 did not change the situation The comlete naming was mixed up
Environment
- Home Assistant Core release with the issue: 117.4 + 117.6
- Last working Home Assistant Core release (if known): 117.4
- Operating environment (OS/Container/Supervised/Core): Hassio
- Integration causing this issue: Netatmo
- Link to integration documentation on our website:
Problem-relevant configuration.yaml
Traceback/Error logs
Additional information
About this issue
- Original URL
- State: closed
- Created 4 years ago
- Comments: 23 (6 by maintainers)
Ah, got it. Thank you! Now everything is ok 😃
SOLVED: problem was related to the netatmo servers that they were not responsive. after hour all entities back online without manual intervention
Confirmed, there is something broken on their end. There is a System status link here: https://helpcenter.netatmo.com/en-us
Apparently there are issues with some parts of the Netatmo backend. This has nothing to do with the integration. You just need to be patient until Netatmo has fixed the issue.
None of that should happen without user interaction, like either a reload of the integration or after removal and re-adding (or maybe a restart of HA). I have never seen such a behaviour. This might be related to either changes in the back end (Netatmo), changes by the user in the app or web UI (renaming stuff, adding new devices, etc.) or a bug in either pyatmo or the HA integration. Unless this is somehow reproducible it is really difficult to find the root cause of this.