core: After update with HA 0.89, Smartthings integration stopped working

Home Assistant release with the issue:

Home Assistant 0.89.0

Last working Home Assistant release (if known):

0.88.2 Operating environment (Hass.io/Docker/Windows/etc.): Home Assistant, environment Python 3.5.3

Component/platform:

Description of problem: In version 0.88, I have configured the smartthings integration. But after the update, integration has not stopped working. I tried to create smartapps again. I created a new token. I configured again Home Assistant, i entered the personal access token. I tried to add Smartapp in “My Apps”, then choose ‘Home Assistant’. But again I get an error. I added screenshots. Smartthings app doesn’t work. An old app is writing: Something’s Wrong. We can’t load your screen right now. After I removed the smartapp from api.smartthings.com. I rebooted the phone, deleted the application data and cache in the phone. Rebooted hub. But nothing helped. Home assistant does not create a Smart app in the API or in the classic Smartthings application. In the previous version, everything worked. All conditions are met- base_url, SSL and so on. I edded logger in congiguration file, but i don’t know where to watch the logs. I did not find anything in the home-assistant.log.

Problem-relevant configuration.yaml entries and (fill out even if it seems unimportant):

Traceback (if applicable):

Additional information: screenshot_20190307_194207_com smartthings andro

screenshot_20190307_180220_com smartthings android screenshot_20190307_180439_com smartthings android

About this issue

Original URL
State: closed
Created 5 years ago
Comments: 15 (7 by maintainers)

Most upvoted comments

Everything worked out. Old SmartApp have been removed from Smartthings. And without any problems everything was integrated. Thank you so much for your help and patience. You saved me a lot of time.

oleg-78 on Mar 8, 2019

@oleg-78 You have to replace PERSONAL_ACCESS_TOKEN with your access token…

andrewsayre on Mar 8, 2019

For folks still having issues try this:

Use this utility to complete remove all HASS automations/apps. It will output the IDs of the items removed. If it outputs nothing, there was nothing to remove.
Ensure you do not see any HASS apps or automations in the ST Classic App. If you still see items in your account after running the utility, you are affected by cached data/synchronization lag. Wait until the items no longer show up.
Start the integration setup in Home Assistant. If you don’t see the SmartApp to install, then you’re affected by synchronization lag again. Wait until it shows up. It’s OK to exit out of the integration setup meanwhile, just go back into it BEFORE trying to add the SmartApp to your account.

The Home Assistant integration setup logic didn’t change in this release (it just captures more data than before). As I mentioned earlier, there’s been AWS issues today that affected SmartThings which is likely contributing to the synchronization lag.

andrewsayre on Mar 8, 2019