core: 107.1 "PTZ actions are not supported on camera"

The problem

After updating to 0.107.1 I cannot zoom anymore with Reolink RLC-511. The script below runs till the end, just it doesn’t zoom in or out.

Environment

Home Assistant release with the issue: 0.107.1
Last working Home Assistant release (if known): 0.106.5
Operating environment (Hass.io/Docker/Windows/etc.): Docker on Ubuntu powered Nuc. Camera is Reolink RLC-511
Integration causing this issue: Onvif
Link to integration documentation on our website: https://www.home-assistant.io/integrations/onvif/

Problem-relevant `configuration.yaml`


camera:
  - platform: onvif
    host: 192.168.2.100
    name: giardino_onvif
    port: 8000
    profile: 1
    username: !secret giardino_user
    password: !secret giardino_pwd


# script.yaml file:
doorbell_routine:
  alias: 'Routine campanello'
  sequence:
    - service: camera.snapshot
      data:
        entity_id: camera.giardino_onvif
        filename: "/config/www/camera_snapshot/campanello_{{ now ().year }}_{{ now ().month }}_{{ now ().day }}_{{ now ().hour }}_{{ now ().minute }}.jpg"
    - service: onvif.ptz
      data:
        entity_id: camera.giardino_onvif
        zoom: ZOOM_IN
        distance: 1
        move_mode: AbsoluteMove
#[more script services...]
    - wait_template: "{{ is_state('input_boolean.doorbell', 'off') }}"
    - service: onvif.ptz
      data:
        entity_id: camera.giardino_onvif
        zoom: ZOOM_OUT
        distance: 1
        move_mode: AbsoluteMove
    - service: browser_mod.close_popup

Traceback/Error logs

Logger: homeassistant.components.onvif.camera
Source: components/onvif/camera.py:132 
Integration: onvif (documentation, issues) 
First occurred: 6:55:14 PM (4 occurrences) 
Last logged: 7:00:36 PM

PTZ actions are not supported on camera 'giardino_onvif'

Additional information

It worked smoothly with service camera.onvif_ptz in 0.106.5 before updating.

About this issue

Original URL
State: closed
Created 4 years ago
Comments: 24 (7 by maintainers)

Most upvoted comments

@GeertvanHorrik Thank you for reporting.

@paparapapapapa I’ve not tried the zoom yet.

I’ve looked at the code of python-onvif-zeep-async and I think if a camera does not support PTZ an ONVIFError is raised. So I think now the fix should be something like this:

    try:
        self._ptz_service = self._camera.create_ptz_service()
    except exceptions.ONVIFError:
        _LOGGER.debug("PTZ is not available")

camera.py already contains from onvif import ONVIFCamera, exceptions so we can refer to the ONVIFError exception as exceptions.ONVIFError.

(Note that I’ve not tested the code above.)

lddubeau on Apr 7, 2020