quickstart-android: NullPointerException in FirebaseMessagingService

Another similar crash:

Device: Batmobile XT320 Android v4.3.1 Rooted Firebase 9.4.0

Fatal Exception: java.lang.NullPointerException
       at com.google.firebase.messaging.FirebaseMessagingService.zzo(Unknown Source)
       at com.google.firebase.messaging.FirebaseMessagingService.zzn(Unknown Source)
       at com.google.firebase.messaging.FirebaseMessagingService.zzm(Unknown Source)
       at com.google.firebase.iid.zzb$2.run(Unknown Source)
       at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1080)
       at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:573)
       at java.lang.Thread.run(Thread.java:841)

I also got this crash report from Crashlytics:

Fatal Exception: java.lang.NullPointerException at com.google.firebase.messaging.FirebaseMessagingService.zzT(Unknown Source) at com.google.firebase.messaging.FirebaseMessagingService.zzn(Unknown Source) at com.google.firebase.messaging.FirebaseMessagingService.zzm(Unknown Source) at com.google.firebase.iid.zzb$2.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1076) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:569) at java.lang.Thread.run(Thread.java:856)

Device: GI-I9500_TMMARS OS: 4.1.1 ROOTED: Yes

I’m not checking for Google Play Services.

@pedrofsn @triveous as mentioned in previous comments we believe that the TMMARS and Batmobile devices are not real users but some sort of automated testing device/emulator bank and therefore they do not behave correctly. The current suggestion is to ignore those users.

Crashing on firebase 9.4.0 Fabric reported device : GI-I9500_TMMARS 4.1.1

Noticing the same issue on a rooted Batmobile XT320 (Firebase 10.0.1), happy to help with logs.

Here is the stacktrace that we have: http://crashes.to/s/3c3ee631725

We also have the same devices. ie. GI-I9500_TMMARS and Batmobile. I’m not sure but I am suspecting that these devices can be the ones in Firebase Test Lab that are used for Noto tests when we upload APKs to Play Store.

org.gdg.frisbee.android_issue_305_crash_57f77893024d00010898d55c04266948.txt

Having the exact same issue on 9.4.0 a few hours after going to production

@sibelius @andytriboletti ok I have an update here. The SDK team knows about this issue and has a fix in place (it’s a simple null check, of course). I can’t guarantee exactly when this fix will be integrated into the publicly released SDK, unfortunately.

As that’s all we can do here I am going to close this issue. Thank you everyone for your feedback and help identifying this.

@samtstern no we haven’t experienced this bug on any of our test devices. We saw it from the Crashlytics log

#Date: 2016-10-09T21:13:48Z
#OS Version: 4.1.1
#Device: GI-I9500_TMMARS
#RAM Free: 78.9%
#Disk Free: 97.5%

#0. Crashed: pool-8-thread-1: 0 0 0x0000000000000000
       at com.google.firebase.messaging.FirebaseMessagingService.zzo(Unknown Source)
       at com.google.firebase.messaging.FirebaseMessagingService.zzn(Unknown Source)
       at com.google.firebase.messaging.FirebaseMessagingService.zzm(Unknown Source)
       at com.google.firebase.iid.zzb$2.run(Unknown Source)
       at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1076)
       at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:569)
       at java.lang.Thread.run(Thread.java:856)

--

Fatal Exception: java.lang.NullPointerException
       at com.google.firebase.messaging.FirebaseMessagingService.zzo(Unknown Source)
       at com.google.firebase.messaging.FirebaseMessagingService.zzn(Unknown Source)
       at com.google.firebase.messaging.FirebaseMessagingService.zzm(Unknown Source)
       at com.google.firebase.iid.zzb$2.run(Unknown Source)
       at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1076)
       at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:569)
       at java.lang.Thread.run(Thread.java:856)

#0. Crashed: pool-8-thread-1: 0 0 0x0000000000000000
       at com.google.firebase.messaging.FirebaseMessagingService.zzo(Unknown Source)
       at com.google.firebase.messaging.FirebaseMessagingService.zzn(Unknown Source)
       at com.google.firebase.messaging.FirebaseMessagingService.zzm(Unknown Source)
       at com.google.firebase.iid.zzb$2.run(Unknown Source)
       at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1076)
       at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:569)
       at java.lang.Thread.run(Thread.java:856)

same her: crashing with Firebase 9.4.0. 1 day in production. For me it seems strange that everbody has the exactly the same device in their crashreport: GI-I9500_TMMARS 4.1.1 and rooted. I am quiet sure that no one tried my app with a rooted phone because it did not promote the app in any way…