fastlane: Fastlane Deliver Screenshot Error

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Issue Description

I’m getting an error about screenshots when saving. It says it sent a crash report so someone at fastlane should have access to this. Help would be much appreciated.

[12:19:02]: Activating languages en-US, es-ES...
[12:20:02]: Sending crash report...
[12:20:02]: The stacktrace is sanitized so no personal information is sent.
[12:20:02]: To see what we are sending, look here: /Users/distiller/.fastlane/latest_crash.json
[12:20:02]: Learn more at https://github.com/fastlane/fastlane#crash-reporting
Complete output when running fastlane, including the stack trace and command used

You can use: --capture_output as the last commandline argument to get that collected for you

[12:20:02]: In order to save your changes, all 9.7-inch displays must be a .jpeg, .jpg, or .png file that is 1024x768, 1024x748, 768x1024, 768x1004, 2048x1536, 2048x1496, 1536x2048 or 1536x2008 pixels, at least 72 DPI, and in the RGB color space. In order to save your changes, all 9.7-inch displays must be a .jpeg, .jpg, or .png file that is 1024x768, 1024x748, 768x1024, 768x1004, 2048x1536, 2048x1496, 1536x2048 or 1536x2008 pixels, at least 72 DPI, and in the RGB color space. In order to save your changes, all 9.7-inch displays must be a .jpeg, .jpg, or .png file that is 1024x768, 1024x748, 768x1024, 768x1004, 2048x1536, 2048x1496, 1536x2048 or 1536x2008 pixels, at least 72 DPI, and in the RGB color space. In order to save your changes, all 9.7-inch displays must be a .jpeg, .jpg, or .png file that is 1024x768, 1024x748, 768x1024, 768x1004, 2048x1536, 2048x1496, 1536x2048 or 1536x2008 pixels, at least 72 DPI, and in the RGB color space. In order to save your changes, all 9.7-inch displays must be a .jpeg, .jpg, or .png file that is 1024x768, 1024x748, 768x1024, 768x1004, 2048x1536, 2048x1496, 1536x2048 or 1536x2008 pixels, at least 72 DPI, and in the RGB color space. 3.5-inch display must be 960x640, 960x600, 640x960 or 640x920 pixels, at least 72 DPI, in the RGB color space, and in the JPG or PNG format. 3.5-inch display must be 960x640, 960x600, 640x960 or 640x920 pixels, at least 72 DPI, in the RGB color space, and in the JPG or PNG format. 3.5-inch display must be 960x640, 960x600, 640x960 or 640x920 pixels, at least 72 DPI, in the RGB color space, and in the JPG or PNG format. 3.5-inch display must be 960x640, 960x600, 640x960 or 640x920 pixels, at least 72 DPI, in the RGB color space, and in the JPG or PNG format. 3.5-inch display must be 960x640, 960x600, 640x960 or 640x920 pixels, at least 72 DPI, in the RGB color space, and in the JPG or PNG format. In order to save your changes, all 5.5-inch displays must be a .jpeg, .jpg, or .png file that is 2208x1242 or 1242x2208 pixels, at least 72 DPI, and in the RGB color space. In order to save your changes, all 5.5-inch displays must be a .jpeg, .jpg, or .png file that is 2208x1242 or 1242x2208 pixels, at least 72 DPI, and in the RGB color space. In order to save your changes, all 5.5-inch displays must be a .jpeg, .jpg, or .png file that is 2208x1242 or 1242x2208 pixels, at least 72 DPI, and in the RGB color space. In order to save your changes, all 5.5-inch displays must be a .jpeg, .jpg, or .png file that is 2208x1242 or 1242x2208 pixels, at least 72 DPI, and in the RGB color space. In order to save your changes, all 5.5-inch displays must be a .jpeg, .jpg, or .png file that is 2208x1242 or 1242x2208 pixels, at least 72 DPI, and in the RGB color space. In order to save your changes, all 5.5-inch displays must be a .jpeg, .jpg, or .png file that is 2208x1242 or 1242x2208 pixels, at least 72 DPI, and in the RGB color space. In order to save your changes, all 5.5-inch displays must be a .jpeg, .jpg, or .png file that is 2208x1242 or 1242x2208 pixels, at least 72 DPI, and in the RGB color space. In order to save your changes, all 4.7-inch displays must be a .jpeg, .jpg, or .png file that is 1334x750 or 750x1334 pixels, at least 72 DPI, and in the RGB color space. In order to save your changes, all 4.7-inch displays must be a .jpeg, .jpg, or .png file that is 1334x750 or 750x1334 pixels, at least 72 DPI, and in the RGB color space. In order to save your changes, all 4.7-inch displays must be a .jpeg, .jpg, or .png file that is 1334x750 or 750x1334 pixels, at least 72 DPI, and in the RGB color space. In order to save your changes, all 4.7-inch displays must be a .jpeg, .jpg, or .png file that is 1334x750 or 750x1334 pixels, at least 72 DPI, and in the RGB color space. In order to save your changes, all 4.7-inch displays must be a .jpeg, .jpg, or .png file that is 1334x750 or 750x1334 pixels, at least 72 DPI, and in the RGB color space. In order to save your changes, all 12.9-inch displays must be a .jpeg, .jpg, or .png file that is 2732x2048 or 2048x2732 pixels, at least 72 DPI, and in the RGB color space. In order to save your changes, all 12.9-inch displays must be a .jpeg, .jpg, or .png file that is 2732x2048 or 2048x2732 pixels, at least 72 DPI, and in the RGB color space. In order to save your changes, all 12.9-inch displays must be a .jpeg, .jpg, or .png file that is 2732x2048 or 2048x2732 pixels, at least 72 DPI, and in the RGB color space. In order to save your changes, all 12.9-inch displays must be a .jpeg, .jpg, or .png file that is 2732x2048 or 2048x2732 pixels, at least 72 DPI, and in the RGB color space. In order to save your changes, all 12.9-inch displays must be a .jpeg, .jpg, or .png file that is 2732x2048 or 2048x2732 pixels, at least 72 DPI, and in the RGB color space. In order to save your changes, all 12.9-inch displays must be a .jpeg, .jpg, or .png file that is 2732x2048 or 2048x2732 pixels, at least 72 DPI, and in the RGB color space. In order to save your changes, all 12.9-inch displays must be a .jpeg, .jpg, or .png file that is 2732x2048 or 2048x2732 pixels, at least 72 DPI, and in the RGB color space. 4-inch display must be 1136x640, 1136x600, 640x1136 or 640x1096 pixels, at least 72 DPI, in the RGB color space, and in the JPG or PNG format. 4-inch display must be 1136x640, 1136x600, 640x1136 or 640x1096 pixels, at least 72 DPI, in the RGB color space, and in the JPG or PNG format. 4-inch display must be 1136x640, 1136x600, 640x1136 or 640x1096 pixels, at least 72 DPI, in the RGB color space, and in the JPG or PNG format. 4-inch display must be 1136x640, 1136x600, 640x1136 or 640x1096 pixels, at least 72 DPI, in the RGB color space, and in the JPG or PNG format. 4-inch display must be 1136x640, 1136x600, 640x1136 or 640x1096 pixels, at least 72 DPI, in the RGB color space, and in the JPG or PNG format. In order to save your changes, all 9.7-inch displays must be a .jpeg, .jpg, or .png file that is 1024x768, 1024x748, 768x1024, 768x1004, 2048x1536, 2048x1496, 1536x2048 or 1536x2008 pixels, at least 72 DPI, and in the RGB color space. 3.5-inch display must be 960x640, 960x600, 640x960 or 640x920 pixels, at least 72 DPI, in the RGB color space, and in the JPG or PNG format. In order to save your changes, all 5.5-inch displays must be a .jpeg, .jpg, or .png file that is 2208x1242 or 1242x2208 pixels, at least 72 DPI, and in the RGB color space. In order to save your changes, all 4.7-inch displays must be a .jpeg, .jpg, or .png file that is 1334x750 or 750x1334 pixels, at least 72 DPI, and in the RGB color space. In order to save your changes, all 12.9-inch displays must be a .jpeg, .jpg, or .png file that is 2732x2048 or 2048x2732 pixels, at least 72 DPI, and in the RGB color space. 4-inch display must be 1136x640, 1136x600, 640x1136 or 640x1096 pixels, at least 72 DPI, in the RGB color space, and in the JPG or PNG format.

About this issue

  • Original URL
  • State: closed
  • Created 7 years ago
  • Comments: 19 (5 by maintainers)

Most upvoted comments

I had this problem as well. Previously, we had the app only available in Dutch and were updating metadata and screenshots manually. Now, we want to add English description to it. I’ve configured deliver, tried to run it and got this error. After I manually created a new app version in iTC, added en-US and saved, I was able to run deliver.

@mpirri So I forgot to make a comment about this. Going manually into iTunes Connect and adding the Spanish (Spain) localization fixed this. What’s strange also is it doesn’t even look like it’s uploading any images to iTunes Connect before it had the error. So it had the error before even trying to upload screenshots. Looks like it had an error on the save. Sadly now that I manually went into iTunes Connect and was able to fix it, I can’t really reproduce it.