fastlane: Cannot upload metadata anymore - Error regarding App Preview for larger display size
New Issue Checklist
- Updated fastlane to the latest version
- I read the Contribution Guidelines
- I read docs.fastlane.tools
- I searched for existing GitHub issues
Issue Description
I have an app that has 5 localizations. I use screenshots for iPhone X, iPhone 5.5", and iPhone 12.9" only and let iTunes derive the rest of them. I have an app preview for the default localization and then one overridden app preview for one of the other localizations.
When I attempt to update metadata using Deliver (metadata only, not screenshots), the process fails with the following error:
Potential server error received: ‘Your app preview can’t be uploaded because you have selected to use an app preview from a larger display size. [en-GB]: Your app preview can’t be uploaded because you have selected to use an app preview from a larger display size. There is an error for 1 of your localizations.’. Retrying after 10 seconds (remaining: 5)…
And them Fastlane simply errors out and does not complete the upload.
This is confusing because I am not even trying to upload an App Preview at this time. I do not know what the potential path forward is for this?
Complete output when running fastlane, including the stack trace and command used
`### Captured Output
Command Used: metadata
Output/Log
`fastlane metadata [11:21:09]: Get started using a Gemfile for fastlane https://docs.fastlane.tools/getting-started/ios/setup/#use-a-gemfile [11:21:11]: ------------------------------------------------- [11:21:11]: — Step: Verifying required fastlane version — [11:21:11]: ------------------------------------------------- [11:21:11]: Your fastlane version 2.66.2 matches the minimum requirement of 2.64.1 ✅ [11:21:11]: ------------------------------ [11:21:11]: — Step: default_platform — [11:21:11]: ------------------------------ [11:21:11]: Driving the lane ‘ios metadata’ 🚀 [11:21:11]: ------------------------------------- [11:21:11]: — Step: ensure_git_status_clean — [11:21:11]: ------------------------------------- [11:21:11]: $ git status --porcelain [11:21:11]: Git status is clean, all good! 💪 [11:21:11]: --------------------- [11:21:11]: — Step: deliver — [11:21:11]: --------------------- [11:21:11]: Successfully loaded ‘/Users/perrottr/git/X/src/X/Apps/X/fastlane/Deliverfile’ 📄
±-----------------±---------------------------+ | Detected Values from ‘./fastlane/Deliverfile’ | ±-----------------±---------------------------+ | app_identifier | [REDACTED] | | username | [REDACTED] | ±-----------------±---------------------------+
[11:21:11]: Login to iTunes Connect ([REDACTED] ) [11:21:15]: Login successful
±-------------------------------------±---------------------------+ | deliver 2.66.2 Summary | ±-------------------------------------±---------------------------+ | force | true | | submit_for_review | false | | skip_binary_upload | true | | skip_screenshots | true | | precheck_include_in_app_purchases | false | | screenshots_path | ./fastlane/screenshots | | metadata_path | ./fastlane/metadata | | username | [REDACTED] | | app_identifier | [REDACTED] | | edit_live | false | | platform | ios | | skip_metadata | false | | skip_app_version_update | false | | automatic_release | false | | dev_portal_team_id | [REDACTED] | | overwrite_screenshots | false | | run_precheck_before_submit | true | | precheck_default_rule_level | warn | | ignore_language_directory_validation | false | ±-------------------------------------±---------------------------+
[11:21:17]: Loading ‘./fastlane/metadata/en-AU/description.txt’… [11:21:17]: Loading ‘./fastlane/metadata/en-AU/keywords.txt’… [11:21:17]: Loading ‘./fastlane/metadata/en-AU/release_notes.txt’… [11:21:17]: Loading ‘./fastlane/metadata/en-AU/support_url.txt’… [11:21:17]: Loading ‘./fastlane/metadata/en-AU/marketing_url.txt’… [11:21:17]: Loading ‘./fastlane/metadata/en-AU/promotional_text.txt’… [11:21:17]: Loading ‘./fastlane/metadata/en-AU/name.txt’… [11:21:17]: Loading ‘./fastlane/metadata/en-AU/subtitle.txt’… [11:21:17]: Loading ‘./fastlane/metadata/en-AU/privacy_url.txt’… [11:21:17]: Loading ‘./fastlane/metadata/en-CA/description.txt’… [11:21:17]: Loading ‘./fastlane/metadata/en-CA/keywords.txt’… [11:21:17]: Loading ‘./fastlane/metadata/en-CA/release_notes.txt’… [11:21:17]: Loading ‘./fastlane/metadata/en-CA/support_url.txt’… [11:21:17]: Loading ‘./fastlane/metadata/en-CA/marketing_url.txt’… [11:21:17]: Loading ‘./fastlane/metadata/en-CA/promotional_text.txt’… [11:21:17]: Loading ‘./fastlane/metadata/en-CA/name.txt’… [11:21:17]: Loading ‘./fastlane/metadata/en-CA/subtitle.txt’… [11:21:17]: Loading ‘./fastlane/metadata/en-CA/privacy_url.txt’… [11:21:17]: Loading ‘./fastlane/metadata/en-GB/description.txt’… [11:21:17]: Loading ‘./fastlane/metadata/en-GB/keywords.txt’… [11:21:17]: Loading ‘./fastlane/metadata/en-GB/release_notes.txt’… [11:21:17]: Loading ‘./fastlane/metadata/en-GB/support_url.txt’… [11:21:17]: Loading ‘./fastlane/metadata/en-GB/marketing_url.txt’… [11:21:17]: Loading ‘./fastlane/metadata/en-GB/promotional_text.txt’… [11:21:17]: Loading ‘./fastlane/metadata/en-GB/name.txt’… [11:21:17]: Loading ‘./fastlane/metadata/en-GB/subtitle.txt’… [11:21:17]: Loading ‘./fastlane/metadata/en-GB/privacy_url.txt’… [11:21:17]: Loading ‘./fastlane/metadata/en-US/description.txt’… [11:21:17]: Loading ‘./fastlane/metadata/en-US/keywords.txt’… [11:21:17]: Loading ‘./fastlane/metadata/en-US/release_notes.txt’… [11:21:17]: Loading ‘./fastlane/metadata/en-US/support_url.txt’… [11:21:17]: Loading ‘./fastlane/metadata/en-US/marketing_url.txt’… [11:21:17]: Loading ‘./fastlane/metadata/en-US/promotional_text.txt’… [11:21:17]: Loading ‘./fastlane/metadata/en-US/name.txt’… [11:21:17]: Loading ‘./fastlane/metadata/en-US/subtitle.txt’… [11:21:17]: Loading ‘./fastlane/metadata/en-US/privacy_url.txt’… [11:21:17]: Loading ‘./fastlane/metadata/fr-FR/description.txt’… [11:21:17]: Loading ‘./fastlane/metadata/fr-FR/keywords.txt’… [11:21:17]: Loading ‘./fastlane/metadata/fr-FR/release_notes.txt’… [11:21:17]: Loading ‘./fastlane/metadata/fr-FR/support_url.txt’… [11:21:17]: Loading ‘./fastlane/metadata/fr-FR/marketing_url.txt’… [11:21:17]: Loading ‘./fastlane/metadata/fr-FR/promotional_text.txt’… [11:21:17]: Loading ‘./fastlane/metadata/fr-FR/name.txt’… [11:21:17]: Loading ‘./fastlane/metadata/fr-FR/subtitle.txt’… [11:21:17]: Loading ‘./fastlane/metadata/fr-FR/privacy_url.txt’… [11:21:17]: Loading ‘./fastlane/metadata/copyright.txt’… [11:21:17]: Loading ‘./fastlane/metadata/primary_category.txt’… [11:21:17]: Loading ‘./fastlane/metadata/secondary_category.txt’… [11:21:17]: Loading ‘./fastlane/metadata/primary_first_sub_category.txt’… [11:21:17]: Loading ‘./fastlane/metadata/primary_second_sub_category.txt’… [11:21:17]: Loading ‘./fastlane/metadata/secondary_first_sub_category.txt’… [11:21:17]: Loading ‘./fastlane/metadata/secondary_second_sub_category.txt’… [11:21:17]: Loading ‘./fastlane/metadata/trade_representative_contact_information/trade_name.txt’… [11:21:17]: Loading ‘./fastlane/metadata/trade_representative_contact_information/first_name.txt’… [11:21:17]: Loading ‘./fastlane/metadata/trade_representative_contact_information/last_name.txt’… [11:21:17]: Loading ‘./fastlane/metadata/trade_representative_contact_information/address_line1.txt’… [11:21:17]: Loading ‘./fastlane/metadata/trade_representative_contact_information/address_line2.txt’… [11:21:17]: Loading ‘./fastlane/metadata/trade_representative_contact_information/city_name.txt’… [11:21:17]: Loading ‘./fastlane/metadata/trade_representative_contact_information/state.txt’… [11:21:17]: Loading ‘./fastlane/metadata/trade_representative_contact_information/country.txt’… [11:21:17]: Loading ‘./fastlane/metadata/trade_representative_contact_information/postal_code.txt’… [11:21:17]: Loading ‘./fastlane/metadata/trade_representative_contact_information/phone_number.txt’… [11:21:17]: Loading ‘./fastlane/metadata/trade_representative_contact_information/email_address.txt’… [11:21:17]: Loading ‘./fastlane/metadata/trade_representative_contact_information/is_displayed_on_app_store.txt’… [11:21:17]: Loading ‘./fastlane/metadata/review_information/first_name.txt’… [11:21:17]: Loading ‘./fastlane/metadata/review_information/last_name.txt’… [11:21:17]: Loading ‘./fastlane/metadata/review_information/phone_number.txt’… [11:21:17]: Loading ‘./fastlane/metadata/review_information/email_address.txt’… [11:21:17]: Loading ‘./fastlane/metadata/review_information/demo_user.txt’… [11:21:17]: Loading ‘./fastlane/metadata/review_information/demo_password.txt’… [11:21:17]: Loading ‘./fastlane/metadata/review_information/notes.txt’… [11:21:24]: Activating languages en-AU, en-CA, en-GB, en-US, fr-FR… Potential server error received: ‘Your app preview can’t be uploaded because you have selected to use an app preview from a larger display size. [en-GB]: Your app preview can’t be uploaded because you have selected to use an app preview from a larger display size. There is an error for 1 of your localizations.’. Retrying after 10 seconds (remaining: 5)… Potential server error received: ‘Your app preview can’t be uploaded because you have selected to use an app preview from a larger display size. [en-GB]: Your app preview can’t be uploaded because you have selected to use an app preview from a larger display size. There is an error for 1 of your localizations.’. Retrying after 10 seconds (remaining: 5)… 11:21:49: ----------------------------------- 11:21:49: — Step: clean_build_artifacts — 11:21:49: ----------------------------------- 11:21:49: Cleaned up build artifacts 🐙 11:21:49: (╯°□°）╯︵ ┻━┻
11:21:49: — Step: notification — 11:21:49: -------------------------- ±----------------------------±-------------+ | Lane Context | ±----------------------------±-------------+ | DEFAULT_PLATFORM | ios | | PLATFORM_NAME | ios | | LANE_NAME | ios metadata | | GIT_REPO_WAS_CLEAN_ON_START | true | ±----------------------------±-------------+ [11:21:50]: Your app preview can’t be uploaded because you have selected to use an app preview from a larger display size. [en-GB]: Your app preview can’t be uploaded because you have selected to use an app preview from a larger display size. There is an error for 1 of your localizations.
±-----±------------------------------------±------------+ | fastlane summary | ±-----±------------------------------------±------------+ | Step | Action | Time (in s) | ±-----±------------------------------------±------------+ | 1 | Verifying required fastlane version | 0 | | 2 | default_platform | 0 | | 3 | ensure_git_status_clean | 0 | | 💥 | deliver | 37 | | 5 | clean_build_artifacts | 0 | | 6 | notification | 0 | ±-----±------------------------------------±------------+
[11:21:50]: fastlane finished with errors
Looking for related GitHub issues on fastlane/fastlane…
[!] The request could not be completed because: Your app preview can’t be uploaded because you have selected to use an app preview from a larger display size. [en-GB]: Your app preview can’t be uploaded because you have selected to use an app preview from a larger display size. There is an error for 1 of your localizations. `
✅ fastlane environment ✅
Stack
| Key | Value |
|---|---|
| OS | 10.12.6 |
| Ruby | 2.4.2 |
| Bundler? | false |
| Git | git version 2.13.6 (Apple Git-96) |
| Installation Source | /usr/local/bin/fastlane |
| Host | Mac OS X 10.12.6 (16G1036) |
| Ruby Lib Dir | /usr/local/Cellar/ruby/2.4.2_1/lib |
| OpenSSL Version | OpenSSL 1.0.2l 25 May 2017 |
| Is contained | false |
| Is homebrew | false |
| Is installed via Fabric.app | false |
| Xcode Path | /Applications/Xcode.app/Contents/Developer/ |
| Xcode Version | 9.1 |
System Locale
| Variable | Value | |
|---|---|---|
| LANG | en_US.UTF-8 | ✅ |
| LC_ALL | ||
| LANGUAGE |
fastlane files:
`./fastlane/Fastfile`
# All lines starting with a # are ignored when running `fastlane`
# This is the minimum version number required.
# Update this, if you use features of a newer version
fastlane_version "2.64.1"
skip_docs
default_platform :ios
desc "Upload Just Metadata to iTunes"
lane :metadata do
deliver(force: true, submit_for_review: false, skip_binary_upload: true, skip_screenshots: true, precheck_include_in_app_purchases:false)
end
fastlane gems
| Gem | Version | Update-Status |
|---|---|---|
| fastlane | 2.66.2 | ✅ Up-To-Date |
Loaded fastlane plugins:
No plugins Loaded
Loaded gems
| Gem | Version |
|---|---|
| did_you_mean | 1.1.0 |
| slack-notifier | 1.5.1 |
| CFPropertyList | 2.3.5 |
| claide | 1.0.2 |
| colored2 | 3.1.2 |
| nanaimo | 0.2.3 |
| xcodeproj | 1.5.3 |
| rouge | 2.0.7 |
| xcpretty | 0.2.8 |
| terminal-notifier | 1.8.0 |
| unicode-display_width | 1.3.0 |
| terminal-table | 1.8.0 |
| plist | 3.3.0 |
| public_suffix | 2.0.5 |
| addressable | 2.5.2 |
| multipart-post | 2.0.0 |
| word_wrap | 1.0.0 |
| tty-screen | 0.6.2 |
| babosa | 1.0.2 |
| colored | 1.2 |
| highline | 1.7.8 |
| commander-fastlane | 4.4.5 |
| excon | 0.59.0 |
| faraday | 0.13.1 |
| unf_ext | 0.0.7.4 |
| unf | 0.1.4 |
| domain_name | 0.5.20170404 |
| http-cookie | 1.0.3 |
| faraday-cookie_jar | 0.0.6 |
| fastimage | 2.1.0 |
| gh_inspector | 1.0.3 |
| json | 2.0.4 |
| mini_magick | 4.5.1 |
| multi_json | 1.12.2 |
| multi_xml | 0.6.0 |
| rubyzip | 1.2.1 |
| security | 0.1.3 |
| xcpretty-travis-formatter | 1.0.0 |
| dotenv | 2.2.1 |
| bundler | 1.16.0 |
| faraday_middleware | 0.12.2 |
| uber | 0.1.0 |
| declarative | 0.0.10 |
| declarative-option | 0.1.0 |
| representable | 3.0.4 |
| retriable | 3.1.1 |
| mime-types-data | 3.2016.0521 |
| mime-types | 3.1 |
| little-plugger | 1.1.4 |
| logging | 2.2.2 |
| jwt | 2.1.0 |
| memoist | 0.16.0 |
| os | 0.9.6 |
| signet | 0.8.1 |
| googleauth | 0.6.2 |
| httpclient | 2.8.3 |
| google-api-client | 0.13.6 |
| io-console | 0.4.6 |
| openssl | 2.0.5 |
generated on: 2017-11-25
About this issue
- Original URL
- State: closed
- Created 7 years ago
- Reactions: 2
- Comments: 18 (4 by maintainers)
Ok, further investigation into this seems to point to having an iPhone X App Preview video. If I have one for the en-GB locale, I get the failure, if I remove it, then I do not get the failure any longer. So, this could be a bug in iTunes Connect.
Same here.
Same issue here. Is there any way around?