App: Login / Forgot Password - Link to return to main login screen is not clear for the user

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Action Performed:

  1. Navigate to e.cash
  2. Enter an email for an existing user
  3. Click on Forgot? link

Expected Result:

There should be clear message for the user to return to the main login screen like Not <email>? Sign in with email and password.

Actual Result:

There’s a link with Not isagoicotest@gmail.com? which can be unclear to the user.

Workaround:

Can the user still use Expensify without this being fixed? Have you informed them of the workaround?

Platform:

Where is this issue occurring?

Web ✔️ iOS✔️ Android✔️ Desktop App✔️ Mobile Web✔️

Version Number: 1.0.79-0

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos:

image

Expensify/Expensify Issue URL:

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From @rafecolton https://expensify.slack.com/archives/C01GTK53T8Q/p1626290568254500

It is also not obvious how to get to the screen where I can log in with a password, so I suggest we updated the text below the button to something like Not <email>? Sign in with email and password.

About this issue

  • Original URL
  • State: closed
  • Created 3 years ago
  • Comments: 28 (16 by maintainers)

Most upvoted comments

Thanks @aman-atg - looks like @mallenexpensify will be the sherpa for this issue and getting it assigned over to you.

Hired @aman-atg in Upwork. Heads up @aman-atg , as stated in #expensify-open-source last week, it might take a lil longer for us to move this along due to some internal priorities, please be patient.

Yep! @aman-atg’s proposal looks good 👍, will review the PR today

The process wasn’t precisely followed here. @NikkiWines, can you

  1. Review @aman-atg’s proposal and, if you approve it then review @aman-atg’s
  2. If you don’t approve, drop in a comment here.

Job is posted here https://www.upwork.com/jobs/~01857c14c7be600717, invited you to apply @aman-atg Also took this job off hold

Mmm the Spanish translations are not entirely correct:

  1. Hemos enviado un enlace mágico de inicio de sesión a tu email
  2. Hemos enviado un enlace mágico de inicio de sesión a tu número de teléfono
  3. Regresar

I’m good with “We’ve sent a magic sign in link to your email.” and “Go back.” Thanks!

I like the sound of We've sent a magic sign in link to your email. better, and I’m also fine with “Go back.” - good call @aman-atg about being able to log in with a phone number too. Pulling in somebody from marketing to comment on exact words and capitalization/punctuation.

hi there, I’m noticing that the font here isn’t our brand font GT America Exp Regular, not sure what’s causing that?

I’m fine with the “go back” but I wonder if we should edit the line above, Just click on it to log in! reads a bit confusing with the big button below. Maybe We've sent a magic sign in link to your email. instead?

cc @Expensify/marketing