App: [HOLD for payment 2022-11-02] [Bug] [$500] HTML formatted messages render incorrectly

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Action Performed:

1. Create an html file with the content below and open it in the browser

   <p dir="ltr">Here's what I recommend for new members. </p><br /><p dir="ltr"><strong>Demo and onboarding calls</strong></p><ul><li dir="ltr"><p dir="ltr"><a href="https://www.expensify.com/inbox?taskID=ConciergeWelcome&amp;calltaskid=ConciergeWelcome" target="_blank" rel="noreferrer noopener">Request a call</a> — our Guides team is standing by to provide live demos and onboarding assistance for new customers.</p></li></ul><p dir="ltr"><strong>Self-paced learning</strong></p><ul><li dir="ltr"><p dir="ltr"><a href="https://community.expensify.com/discussion/5694/deep-dive-admin-training-and-setup-resources/p1?new=1" target="_blank" rel="noreferrer noopener">Admin training and resources</a> — step-by-step guide covering the basics of expense reporting for Policy Admins.</p></li><li dir="ltr"><p dir="ltr"><a href="https://community.expensify.com/discussion/5922/deep-dive-day-1-with-expensify-for-submitters/p1?new=1" target="_blank" rel="noreferrer noopener">Day 1 for Submitters/Employees</a> — a guide for employees submitting expenses for the first time.</p></li><li dir="ltr"><p dir="ltr"><a href="https://community.expensify.com/discussion/6018/deep-dive-day-1-with-the-expensify-card" target="_blank" rel="noreferrer noopener">Day 1 with the Expensify Card</a> — getting started with your new Expensify Card.</p></li><li dir="ltr"><p dir="ltr"><a href="https://community.expensify.com/discussion/8629/employee-training-e-learning-programme/p1?new=1" target="_blank" rel="noreferrer noopener">Employee Training E-Learning Program</a> — an in-depth training programme for users who like a comprehensive step-by-step approach.</p></li><li dir="ltr"><p dir="ltr"><a href="https://community.expensify.com/" target="_blank" rel="noreferrer noopener">community.expensify.com</a> — searchable resources for best practices and troubleshooting. </p></li></ul><p dir="ltr"><strong>Training videos</strong></p><ul><li dir="ltr"><p dir="ltr"><a href="https://expensify.wistia.com/medias/1kx52dx68e" target="_blank" rel="noreferrer noopener">Admin Onboarding</a> — will help to increase your knowledge of Expensify setup and administration.</p></li></ul>If you have any specific questions, don't hesitate to reach back out though! That's what <a href="https://community.expensify.com/discussion/5515/deep-dive-meet-concierge/p1?new=1" target="_blank" rel="noreferrer noopener">I'm here for!</a>
   

2. Select all and copy
3. Paste it in an email body and send the email to replies+<report_id>@expensify.com. The <report_id> can be obtained from a URL of a chat between your account and some other account. The subject of the email can be any.

Video of steps reproducing the bug:

https://user-images.githubusercontent.com/87341702/195175870-5d884026-3d0a-40c4-b54e-03b117b7bbd4.mov

Expected Result:

Messages should be properly formatted

Actual Result:

HTML formatted messages render incorrectly

Workaround:

unknown

Platform:

Where is this issue occurring?

• Mobile Web and Web (haven’t checked native)

Version Number: 1.2.12-0 Reproducible in staging?: Y Reproducible in production?: Y Email or phone of affected tester (no customers): Logs: https://stackoverflow.com/c/expensify/questions/4856 Notes/Photos/Videos: Any additional supporting documentation

Expensify/Expensify Issue URL: Issue reported by: @JmillsExpensify Slack conversation: https://expensify.slack.com/archives/C01GTK53T8Q/p1663173660551449

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