App: [$500] After clicking `Add attachment` the keyboard toggles back for a split second

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Action Performed:

Launch the app
Log in with any account
Open any conversation
Tap on the compose box to make sure the keyboard is open
Click the + button.
Click Add attachment

Expected Result:

Transition is smooth when clicking the Add Attachment button and doesn’t toggle back.

Actual Result:

After clicking Add attachment the keyboard toggles back for a split second

Workaround:

Unknown

Platform:

Where is this issue occurring?

iOS
Mobile Web/Chrome (Android)

Version Number: 1.1.99.2

Reproducible in staging?: Yes

Reproducible in production?: Yes

Email or phone of affected tester (no customers): any

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

https://user-images.githubusercontent.com/93399543/189416600-4d187b70-5881-48e9-9e24-73d9c1b3ae3b.mp4

https://user-images.githubusercontent.com/93399543/189416602-8512c58f-c0a6-4261-8117-fc8eb0881194.mp4

Upwork URL: https://www.upwork.com/jobs/~01c3f1b04035ef88cf

Issue reported by: Applause - Internal Team

Slack conversation:

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About this issue

Original URL
State: closed
Created 2 years ago
Comments: 37 (20 by maintainers)

Most upvoted comments

Ah, it sounded pretty new to me given that it’s on iOS 16 😄

If @kbecciv is unable to reproduce on other devices let’s just close then.

Julesssss on Oct 13, 2022

@Julesssss 3 testers are unable to reproduce the issue using latest build 1.2.16.4

iPhone XS max IOS 16

https://user-images.githubusercontent.com/93399543/196179165-1c6d1bb2-eb39-4b68-b340-5a6712d4cf8a.mp4

iPhone SE 2020 / 16.0.3

https://user-images.githubusercontent.com/93399543/196179172-55aed4f2-1fff-4873-a7d3-a94d70ea27a0.MP4

iPhone XR / iOS 16

https://user-images.githubusercontent.com/93399543/196182453-28b637dd-002f-4786-adea-ea2f7bb9e5c7.MP4

kbecciv on Oct 17, 2022

@PauloGasparSv - marking the issue as external by design adds the Daily label.

@kbecciv - The issue title says iOS but the Platforms section has all platforms listed. Can you confirm which platforms are impacted, please? Is it limited to iOS (incl. mobile web) or Android as well?

Transition is not smooth when clicking the Add Attachment button.

This description is a bit ambiguous to me. When reproducing this, I think I would more so describe it as a flicker. I agree with Paulo that we could make this clear by updating it to:

After clicking Add attachment the keyboard toggles back to the create menu for a split second

Thoughts on that?

trjExpensify on Sep 13, 2022