App: [$250] Error message appears when requesting IOU to a secondary login of a phone number

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Version Number: Reproducible in staging?: needs reproduction Reproducible in production?: needs reproduction If this was caught during regression testing, add the test name, ID and link from TestRail: Email or phone of affected tester (no customers): secondary email(dbarrett@quinthar.com) of a SMS number account (+18018600540@expensify.sms). Logs: https://stackoverflow.com/c/expensify/questions/4856 Expensify/Expensify Issue URL: Issue reported by: @quinthar Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1709348197580109

Action Performed:

  1. Go to chat with secondary login email address dbarrett@quinthar.com of SMS number +18018600540@expensify.sms
  2. Request money

Expected Result:

Able to request money

Actual Result:

Error message appears: unexpected error creating this chat, please try again later. There is a previously existing chat between thest users

Workaround:

unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence image

View all open jobs on GitHub

Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~0189bc700718cf5a85
  • Upwork Job ID: 1766165401103810560
  • Last Price Increase: 2024-03-15

About this issue

  • Original URL
  • State: open
  • Created 4 months ago
  • Comments: 25 (13 by maintainers)

Most upvoted comments

Thanks @twisterdotcom , I created this internal issue to track, reckon it’ll be a few weeks til I prioritize

I think the first step, after BZ isn’t able to reproduce, would be to add the Internal label to ask the C+ if they can and, if so, to provide additional details. Which, for this example, would have had @c3024 able to reproduce. Then you’d attempt again to confirm then the issue would move on. (and… sorry @c3024 , since you’re C+ assigned, you wouldn’t get compensation for being able to reproduce).