App: [$250] Error message appears when requesting IOU to a secondary login of a phone number
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Version Number: Reproducible in staging?: needs reproduction Reproducible in production?: needs reproduction If this was caught during regression testing, add the test name, ID and link from TestRail: Email or phone of affected tester (no customers): secondary email(dbarrett@quinthar.com) of a SMS number account (+18018600540@expensify.sms). Logs: https://stackoverflow.com/c/expensify/questions/4856 Expensify/Expensify Issue URL: Issue reported by: @quinthar Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1709348197580109
Action Performed:
- Go to chat with secondary login email address dbarrett@quinthar.com of SMS number +18018600540@expensify.sms
- Request money
Expected Result:
Able to request money
Actual Result:
Error message appears:
unexpected error creating this chat, please try again later. There is a previously existing chat between thest users
Workaround:
unknown
Platforms:
Which of our officially supported platforms is this issue occurring on?
- Android: Native
- Android: mWeb Chrome
- iOS: Native
- iOS: mWeb Safari
- MacOS: Chrome / Safari
- MacOS: Desktop
Screenshots/Videos
Add any screenshot/video evidence
Upwork Automation - Do Not Edit
- Upwork Job URL: https://www.upwork.com/jobs/~0189bc700718cf5a85
- Upwork Job ID: 1766165401103810560
- Last Price Increase: 2024-03-15
About this issue
- Original URL
- State: open
- Created 4 months ago
- Comments: 25 (13 by maintainers)
Thanks @twisterdotcom , I created this internal issue to track, reckon it’ll be a few weeks til I prioritize
I think the first step, after BZ isn’t able to reproduce, would be to add the
Internallabel to ask the C+ if they can and, if so, to provide additional details. Which, for this example, would have had @c3024 able to reproduce. Then you’d attempt again to confirm then the issue would move on. (and… sorry @c3024 , since you’re C+ assigned, you wouldn’t get compensation for being able to reproduce).