che: Workspace does not open - stuck in "Loading a runtime token..."

Describe the bug

Opening a workspace doesn’t work. It is stuck in “Loading a runtime token…”.

Che version

• latest
• nightly
• other: 7.3.2

Steps to reproduce

1. Go to https://www.eclipse.org/che/getting-started/
2. Click “Create free account”
3. Select any of the pre-defined workspace templates, e.g. angular
4. After setting up your account, try to open the workspace
5. Loading / Opening the workspace is stuck in “Loading a runtime token…”.

Expected behavior

Workspace should open, I assume I should see some kind of code editor.

Runtime

• kubernetes (include output of kubectl version)
• Openshift (include output of oc version)
• minikube (include output of minikube version and kubectl version)
• minishift (include output of minishift version and oc version)
• docker-desktop + K8S (include output of docker version and kubectl version)
• other: https://che.openshift.io/

Screenshots

Installation method

• chectl
• che-operator
• minishift-addon
• I don’t know

Environment

• my computer
  • Windows
  • Linux
  • macOS
• Cloud
  • Amazon
  • Azure
  • GCE
  • other https://che.openshift.io/
• other: please specify

Additional context