deconz-rest-plugin: Conbee II constantly disconnects from USB or can't initialize

Describe the question or issue you are having

The ConBee II constantly disconnects or fails to initialize when plugged in. As a result, operation is very unreliable (either using ZHA, Deconz, or Zigbee2mqtt)

Screenshots

[220714.617887] usb 3-10: new full-speed USB device number 19 using xhci_hcd
[220714.767510] usb 3-10: New USB device found, idVendor=1cf1, idProduct=0030
[220714.767515] usb 3-10: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[220714.767518] usb 3-10: Product: ConBee II
[220714.767521] usb 3-10: Manufacturer: dresden elektronik ingenieurtechnik GmbH
[220714.767523] usb 3-10: SerialNumber: DE2258405
[220714.768618] cdc_acm 3-10:1.0: ttyACM0: USB ACM device
[220903.879737] usb 3-10: USB disconnect, device number 19
[220904.185283] usb 3-10: new full-speed USB device number 20 using xhci_hcd
[220904.334721] usb 3-10: New USB device found, idVendor=1cf1, idProduct=0030
[220904.334726] usb 3-10: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[220904.334730] usb 3-10: Product: ConBee II
[220904.334732] usb 3-10: Manufacturer: dresden elektronik ingenieurtechnik GmbH
[220904.334735] usb 3-10: SerialNumber: DE2258405
[220904.335788] cdc_acm 3-10:1.0: ttyACM0: USB ACM device
[220908.104942] usb 3-10: USB disconnect, device number 20
[220908.105076] cdc_acm 3-10:1.0: failed to set dtr/rts
[220908.453173] usb 3-10: new full-speed USB device number 21 using xhci_hcd
[220913.649074] usb 3-10: unable to read config index 0 descriptor/all
[220913.651756] usb 3-10: can't read configurations, error -110
[220913.781037] usb 3-10: new full-speed USB device number 22 using xhci_hcd
[220919.024956] usb 3-10: unable to read config index 0 descriptor/all
[220919.027642] usb 3-10: can't read configurations, error -110
[220919.030371] usb usb3-port10: attempt power cycle
[220919.680894] usb 3-10: new full-speed USB device number 23 using xhci_hcd
[220929.520837] usb 3-10: unable to read config index 0 descriptor/all
[220929.523496] usb 3-10: can't read configurations, error -110
[220929.860644] usb 3-10: new full-speed USB device number 24 using xhci_hcd
[220934.896643] usb 3-10: unable to read config index 0 descriptor/all
[220934.899306] usb 3-10: can't read configurations, error -110
[220934.902051] usb usb3-port10: unable to enumerate USB device

Environment

Host system: PC (HASS OS, Linux)
Running method: HASS OS
Firmware version: deCONZ_ConBeeII_0x26680700.bin.GCF
deCONZ version: using zigbee2mqtt right now but it doesn’t matter because the issue is with the USB layer, Linux can’t initialize the device at all.
Device: ConBee II
Do you use an USB extension cable: tried with and without, no difference
Is there any other USB or serial devices connected to the host system? no. Tried every USB3 port I have (6 on that machine) and USB2 (2 ports), same result.

deCONZ Logs

[220714.617887] usb 3-10: new full-speed USB device number 19 using xhci_hcd
[220714.767510] usb 3-10: New USB device found, idVendor=1cf1, idProduct=0030
[220714.767515] usb 3-10: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[220714.767518] usb 3-10: Product: ConBee II
[220714.767521] usb 3-10: Manufacturer: dresden elektronik ingenieurtechnik GmbH
[220714.767523] usb 3-10: SerialNumber: DE2258405
[220714.768618] cdc_acm 3-10:1.0: ttyACM0: USB ACM device
[220903.879737] usb 3-10: USB disconnect, device number 19
[220904.185283] usb 3-10: new full-speed USB device number 20 using xhci_hcd
[220904.334721] usb 3-10: New USB device found, idVendor=1cf1, idProduct=0030
[220904.334726] usb 3-10: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[220904.334730] usb 3-10: Product: ConBee II
[220904.334732] usb 3-10: Manufacturer: dresden elektronik ingenieurtechnik GmbH
[220904.334735] usb 3-10: SerialNumber: DE2258405
[220904.335788] cdc_acm 3-10:1.0: ttyACM0: USB ACM device
[220908.104942] usb 3-10: USB disconnect, device number 20
[220908.105076] cdc_acm 3-10:1.0: failed to set dtr/rts
[220908.453173] usb 3-10: new full-speed USB device number 21 using xhci_hcd
[220913.649074] usb 3-10: unable to read config index 0 descriptor/all
[220913.651756] usb 3-10: can't read configurations, error -110
[220913.781037] usb 3-10: new full-speed USB device number 22 using xhci_hcd
[220919.024956] usb 3-10: unable to read config index 0 descriptor/all
[220919.027642] usb 3-10: can't read configurations, error -110
[220919.030371] usb usb3-port10: attempt power cycle
[220919.680894] usb 3-10: new full-speed USB device number 23 using xhci_hcd
[220929.520837] usb 3-10: unable to read config index 0 descriptor/all
[220929.523496] usb 3-10: can't read configurations, error -110
[220929.860644] usb 3-10: new full-speed USB device number 24 using xhci_hcd
[220934.896643] usb 3-10: unable to read config index 0 descriptor/all
[220934.899306] usb 3-10: can't read configurations, error -110
[220934.902051] usb usb3-port10: unable to enumerate USB device

Additional context

About this issue

Original URL
State: closed
Created 4 years ago
Comments: 60 (4 by maintainers)

Most upvoted comments

As there has not been any response in 28 days, this issue will be closed. @ OP: If this issue is solved post what fixed it for you. If it is not solved, request to get this opened again.

github-actions[bot] on Jun 5, 2021

Thanks again.

Beta firmware is already up to date. I’ll try native Windows first then

martinsheldon on Aug 18, 2021

Right. That still leaves any non-Windows user in a bind as one of the official methods for flashing the thing is to use a Docker container as the GCFFLasher_internal binary is not available on its own.

coaxial on Jan 4, 2021