react-native-iap: The sku was not found. Please fetch products first by calling getItems

I have this error for some users. Looks like an edge case. For 99% of the users works without an issue. The items are Consumable and I don’t use getItems

Environment:

react-native-iap: 12.5.1,
react-native: 0.70.6
Platforms (iOS, Android, emulator, simulator, device): Android (Samsung S20, A13 and more)

To Reproduce Steps to reproduce the behavior:

I use this code

try {
	const remoteProducts = await getProducts({ skus: skuIds });
        this.setState({ remoteProducts });
} catch (error) {
}

and

try {
	await requestPurchase(Platform.OS === 'ios' ? { sku: skuId} : { skus: [skuId] });
} catch (error) {
}

I have the “skuIds” and “skuId” all the time, I check them first.

About this issue

Original URL
State: closed
Created a year ago
Comments: 20

Most upvoted comments

Thank you for your clarification. Good to know that nothing is cached as described above.

Still the reference has no clue with this issue: it says Google take a while to process applications, but those are totally other situation than this issue.

We are adding an in-app-purchase on Google Play Console, and before seeing it with getProducts() sometimes we should wait seconds, sometime we should wait hours, sometimes it takes a day.

We could assume this is an intended behavior, still without any specific reference. We’ll test it in as much condition as possible, and update here for future reference is anyone is experiencing the same issue.

davide-desio-eleva on Feb 2, 2023

Too often per user

andresesfm on Feb 1, 2023

@davide-desio-eleva getProducts(skus:['test002','test003]) has to be getProducts({ skus:['test002','test003] }). I’m missing something?

MariusCatanoiu on Feb 1, 2023

Hi all, we are facing the same situation on Android, calling getProducts passing an array of skus will result in missing products. I could explain it a little better, adding some screenshot.

Android: using 12.7.1 iap (latest) - tested on Samsung Galaxy Tab S6 Calling getProducts({skus:['test002','test003']}) will result in adding only ‘test002’ in products, ignoring ‘test003’ Calling useIAP().products give us only ‘test002’. All products are consumables.

See screenshot below. 41f741e2-b14d-4b1f-a899-c38309c6e796

So when calling requestPurchase({skus: ['test003']}), we get the error ‘The sku was not found. Please fetch products first by calling getItems’ because actually ‘test003’ is missing in products.

IOS: using 12.7.1 iap (latest) - tested on Ipad Air 6th generation While on IOS everything seems to be fine, Calling getProducts({skus:['test002','test003']}) will result in adding both ‘test002’ and ‘test003’ in products and so, calling requestPurchase({skus: ['test003']}), result in a successful request purchase and we can also finish it by calling finishTransaction({...}) Calling useIAP().products give us ‘test002’ and ‘test003’. All products are consumables.

See screenshot below. 1c5c86dd-a6a8-48cc-ad9a-f7479636c12a

Hope this help in debugging. @andresesfm let me know if I can give you further details

davide-desio-eleva on Feb 1, 2023