ring: Error: Unable to detect your ip address

Live Streaming Issue

Describe the live streaming issue

Snapshota are coming through, but whenever i pull up live feed it immediately goes unavailable, and the logs report an issue with detecting Ip. No major changes to my setup since two days ago when all was well. Did have one ring location go offline for 12 hours which wreaked havoc, but it’s restored and everything else ring related is working fine in homebridge.

Screenshots/Logs

1F744429-0966-4743-921A-D693A5A4872F

Recommended solution

Worked through the wiki on this issue. Removed and re-added to the hubs (atv), rebooted server, removed ring plugin and reinstalled.

Environment

  • Ring Camera: spotlight flood cam & ring video doorbell
  • OS: windows server 2012 (config-ui)
  • Node.js: [e.g. 12.14.1]
  • NPM: [e.g 6.13.4]
  • homebridge-ring (if applicable): latest
  • homebridge (if applicable): latest
  • hoobs (if applicable): [e.g. 0.4.50 or N/A]

Network Environment

About this issue

  • Original URL
  • State: closed
  • Created 4 years ago
  • Comments: 18 (6 by maintainers)

Commits related to this issue

Most upvoted comments

@Jborn4christ can you try version 9.7.2? If streaming works on that version, you should be good to go