ring: Camera fails to start streaming

Bug Report

Describe the Bug

I have a handful of cameras that will never start a stream with API v11. They worked fine on v9. I updated to 11.0.2 today since I’d been watching #930 but unfortunately this didn’t resolve the issue.

To Reproduce

Steps to reproduce the behavior:

  • Create a RestApi
  • Attempt to start a stream on this specific camera using camera.streamVideo
  • The stream appears to start, in that the streamVideo promise resolves, but upon inspecting the HLS stream, segments are not being written (as you can see from the logs)

Expected behavior

Stream starts

Screenshots/Logs

stream_fail.csv

Additional context

I have a bunch of other cameras that start without issue.

Environment

  • OS: Alpine linux
  • Node.js: 16.14.2
  • ring-client-api: 11.0.2

About this issue

  • Original URL
  • State: closed
  • Created 2 years ago
  • Comments: 16 (13 by maintainers)

Most upvoted comments

Thanks Dusty - I have shared one of the cameras with you. Let me know if there is any way I can help here.