desktop: Error: Installation Failed (Windows 10) Discord?
** Description**
Hello! I’m trying to install GitHub Desktop (using the standard 64-bit installer downloaded from the website) and I’m receiving an “Installation has failed” error. Seems it’s due to Discord or something from what I see in the logs but the issue is… There ISN’T a discord folder. I deleted it as Seems I uninstalled it in the past but left few folders. I’ve tryed running it as Admin with same errors. I’ve tred bringing back the files I removed and delete the files it states causing the error but it still gives same error.
Version GitHub Desktop: GitHubDesktopSetup Operating system: Microsoft Windows [Version 10.0.17134 Build 17134] Steps to Reproduce
- Download then uninstall Discord (Leaving files behind)
- Download the setup exe and run it as administrator Expected Behavior The installation to work Actual Behavior The installation has failed error
Additional Information There is currently no anti-virus running on my machine, it is Almost up to date, and Windows Defender/Firewall is disabled.
Additional Information Logs
13948> 2018-09-10 22:46:46> Program: Starting Squirrel Updater: --install . 13948> 2018-09-10 22:46:46> Program: Starting install, writing to C:\Users\Mudslide\AppData\Local\SquirrelTemp 13948> 2018-09-10 22:46:46> Program: About to install to: C:\Users\Mudslide\AppData\Local\Discord 13948> 2018-09-10 22:46:46> Program: Install path C:\Users\Mudslide\AppData\Local\Discord already exists, burning it to the ground 13948> 2018-09-10 22:46:47> Utility: DeleteDirectory: could not delete - C:\Users\Mudslide\AppData\Local\Discord\app-0.0.301\lib\net45: System.IO.IOException: The directory is not empty.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.Directory.DeleteHelper(String fullPath, String userPath, Boolean recursive, Boolean throwOnTopLevelDirectoryNotFound, WIN32_FIND_DATA& data) at System.IO.Directory.Delete(String fullPath, String userPath, Boolean recursive, Boolean checkHost) at Squirrel.Utility.<DeleteDirectory>d__22.MoveNext() 13948> 2018-09-10 22:46:47> Utility: DeleteDirectory: could not delete - C:\Users\Mudslide\AppData\Local\Discord\app-0.0.301\lib: System.IO.IOException: The directory is not empty.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.Directory.DeleteHelper(String fullPath, String userPath, Boolean recursive, Boolean throwOnTopLevelDirectoryNotFound, WIN32_FIND_DATA& data) at System.IO.Directory.Delete(String fullPath, String userPath, Boolean recursive, Boolean checkHost) at Squirrel.Utility.<DeleteDirectory>d__22.MoveNext() 13948> 2018-09-10 22:46:47> Utility: DeleteDirectory: could not delete - C:\Users\Mudslide\AppData\Local\Discord\app-0.0.301: System.IO.IOException: The directory is not empty.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.Directory.DeleteHelper(String fullPath, String userPath, Boolean recursive, Boolean throwOnTopLevelDirectoryNotFound, WIN32_FIND_DATA& data)
at System.IO.Directory.Delete(String fullPath, String userPath, Boolean recursive, Boolean checkHost)
at Squirrel.Utility.<DeleteDirectory>d__22.MoveNext()
13948> 2018-09-10 22:46:48> IEnableLogger: Failed to remove existing directory on full install, is the app still running???: System.IO.IOException: The process cannot access the file ‘C:\Users\Mudslide\AppData\Local\Discord\packages\Discord-0.0.301-full.nupkg’ because it is being used by another process.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.File.InternalDelete(String path, Boolean checkHost)
at System.IO.File.Delete(String path)
at Squirrel.Utility.<>c.<DeleteDirectory>b__22_0(String file)
at Squirrel.Utility.<>c__DisplayClass15_11.<ForEachAsync>b__1() at System.Threading.Tasks.Task.InnerInvoke() at System.Threading.Tasks.Task.Execute() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Squirrel.Utility.<>c__DisplayClass16_01.<<ForEachAsync>b__1>d.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Squirrel.Utility.<DeleteDirectory>d__22.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Squirrel.Utility.<>c.<<DeleteDirectory>b__22_1>d.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Squirrel.Utility.<>c__DisplayClass16_01.<<ForEachAsync>b__1>d.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Squirrel.Utility.<DeleteDirectory>d__22.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Squirrel.Utility.<LogIfThrows>d__37.MoveNext() 13948> 2018-09-10 22:46:48> Unhandled exception: System.AggregateException: One or more errors occurred. ---> System.IO.IOException: The process cannot access the file 'C:\Users\Mudslide\AppData\Local\Discord\packages\Discord-0.0.301-full.nupkg' because it is being used by another process. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.File.InternalDelete(String path, Boolean checkHost) at System.IO.File.Delete(String path) at Squirrel.Utility.<>c.<DeleteDirectory>b__22_0(String file) at Squirrel.Utility.<>c__DisplayClass15_11.<ForEachAsync>b__1()
at System.Threading.Tasks.Task.InnerInvoke()
at System.Threading.Tasks.Task.Execute()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Squirrel.Utility.<>c__DisplayClass16_01.<<ForEachAsync>b__1>d.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Squirrel.Utility.<DeleteDirectory>d__22.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Squirrel.Utility.<>c.<<DeleteDirectory>b__22_1>d.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Squirrel.Utility.<>c__DisplayClass16_01.<<ForEachAsync>b__1>d.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Squirrel.Utility.<DeleteDirectory>d__22.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Squirrel.Utility.<LogIfThrows>d__37.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Squirrel.Update.Program.<Install>d__5.MoveNext()
— End of inner exception stack trace —
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at System.Threading.Tasks.Task.Wait()
at Squirrel.Update.Program.executeCommandLine(String[] args)
at Squirrel.Update.Program.main(String[] args)
—> (Inner Exception #0) System.IO.IOException: The process cannot access the file ‘C:\Users\Mudslide\AppData\Local\Discord\packages\Discord-0.0.301-full.nupkg’ because it is being used by another process.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.File.InternalDelete(String path, Boolean checkHost)
at System.IO.File.Delete(String path)
at Squirrel.Utility.<>c.<DeleteDirectory>b__22_0(String file)
at Squirrel.Utility.<>c__DisplayClass15_11.<ForEachAsync>b__1() at System.Threading.Tasks.Task.InnerInvoke() at System.Threading.Tasks.Task.Execute() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Squirrel.Utility.<>c__DisplayClass16_01.<<ForEachAsync>b__1>d.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Squirrel.Utility.<DeleteDirectory>d__22.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Squirrel.Utility.<>c.<<DeleteDirectory>b__22_1>d.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Squirrel.Utility.<>c__DisplayClass16_0`1.<<ForEachAsync>b__1>d.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Squirrel.Utility.<DeleteDirectory>d__22.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Squirrel.Utility.<LogIfThrows>d__37.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Squirrel.Update.Program.<Install>d__5.MoveNext()<—
About this issue
- Original URL
- State: closed
- Created 6 years ago
- Comments: 24 (9 by maintainers)
I got the same error message, I’m using Windows 10 and when I ran it in compatibility mode for Windows 8, it installed!