django-DefectDojo: Defect Dojo can't connect to JIRA - HTTP 500/ Issue not created in JIRA

Bug description I can’t integrate Defect Dojo with JIRA. After filling in the configuration, the error “unable to authenticate, wrong password or ext …” but always right. Done with instruction https://defectdojo.readthedocs.io/en/latest/features.html#jira-integration

Steps to reproduce Steps to reproduce the behavior:

when i click ‘submit’ in the UI i get this error in the logs Screenshot_1

Expected behavior I expect that the configuration with findinds will be added, marked active and verified will be launched in JIRA

Deployment method (select with an X)

Kubernetes
Docker
setup.bash / legacy-setup.bash

Environment information

Operating System: Ubuntu 18.04

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About this issue

Original URL
State: closed
Created 4 years ago
Comments: 36 (8 by maintainers)

Most upvoted comments

Better come to slack for support: https://github.com/DefectDojo/django-DefectDojo#getting-involved

valentijnscholten on Nov 9, 2020

1: What version / branch / commit are you running 2: defect review has nothing to do with JIRA. To push to jira go to edit finding and on the bottom check push to jira checkbox and press save/submit/done

valentijnscholten on Oct 30, 2020

It’s not because they run on the same instance that the products share the same APIs.

madchap on Oct 30, 2020

It seems you’re integrating with JIRA servicedesk and not JIRA software. It’s possible that the API is not the same, hence why it’d be failing.

The JIRA integration is only tested on JIRA software.

madchap on Oct 30, 2020