hahomematic: CCU sensors sometimes unavailable after HA restart

DONT’T DELETE THIS. Please answer all questions as good as possible.

Make sure you have read the documentation at https://github.com/danielperna84/custom_homematic#custom_homematic.

Make sure you are running the latest version of hahomematic or it’s custom_component (and Home Assistant) before reporting an issue.

custom_component/hahomematic version (if applicable): 1.2.2

Home Assistant version (if applicable): 2022.5.1

CCU version:

• Model (CCU2/3, Raspi3/4, NUC, ProxmoxVE, …): VM
• OS (Original, RaspberryMatic, debmatic/…): RaspberryMatic
• Version: 3.63.9.20220430

Problem-relevant configuration:

Do you use tls? n Do you use callback? n Do you use username and password? y Which interfaces do you use? BidCoS-RF

Describe the bug A clear and concise description of what the bug is.

Sometimes after restarting Home Assistant all CCU sensors (number of service messages, number of alarms, duty cycle etc.) are “unavailable”. Everything else works - I can control actuators and get values from sensors like door contacts.

The whole thing has occurred several times with different versions, but is not really reproducible. Currently the error exists again after I updated from HA 2022.5.0 to 2022.5.1 yesterday. Is there any information I can collect that can be helpful in debugging before I restart HA?

In the log I do not see any messages from the Homematic component.

To Reproduce random after restart of HA

Screenshots (if applicable)

• CCU firewall
• integrations view
• device view
• enity view

Relevant HA log entries (full log) There’s nothing logged related to HM

Diagnostic Information (available on every device)

{
  "home_assistant": {
    "installation_type": "Home Assistant OS",
    "version": "2022.5.1",
    "dev": false,
    "hassio": true,
    "virtualenv": false,
    "python_version": "3.9.9",
    "docker": true,
    "arch": "x86_64",
    "timezone": "Europe/Berlin",
    "os_name": "Linux",
    "os_version": "5.10.108",
    "supervisor": "2022.05.0",
    "host_os": "Home Assistant OS 7.6",
    "docker_version": "20.10.9",
    "chassis": "vm",
    "run_as_root": true
  },
  "custom_components": {
    "dwd_weather": {
      "version": "1.2.19",
      "requirements": [
        "simple_dwd_weatherforecast==1.1.2",
        "markdownify==0.6.5"
      ]
    },
    "homematicip_local": {
      "version": "1.2.2",
      "requirements": [
        "hahomematic==1.2.2"
      ]
    },
    "xiaomi_cloud_map_extractor": {
      "version": "v2.1.5",
      "requirements": [
        "pillow",
        "pybase64",
        "python-miio",
        "requests",
        "pycryptodome"
      ]
    },
    "scheduler": {
      "version": "v0.0.0",
      "requirements": []
    },
    "hacs": {
      "version": "1.24.5",
      "requirements": [
        "aiogithubapi>=21.11.0"
      ]
    },
    "onkyo": {
      "version": "2021.10.5",
      "requirements": [
        "onkyo-eiscp==1.2.7"
      ]
    },
    "frontier_silicon": {
      "version": "2022.3.3",
      "requirements": [
        "afsapi==0.2.3rc2"
      ]
    },
    "smartthinq_sensors": {
      "version": "0.12.12",
      "requirements": [
        "pycountry>=20.7.3",
        "xmltodict>=0.12.0"
      ]
    },
    "presence_simulation": {
      "version": "1.16",
      "requirements": []
    },
    "browser_mod": {
      "version": "1.5.3",
      "requirements": []
    },
    "fontawesome": {
      "version": "2.1.5",
      "requirements": []
    },
    "emulated_hue": {
      "version": "2022.4.0",
      "requirements": [
        "aiohttp_cors==0.7.0"
      ]
    },
    "simpleicons": {
      "version": "v2.0.0",
      "requirements": [
        "simpleicons==6.16.0"
      ]
    }
  },
  "integration_manifest": {
    "domain": "homematicip_local",
    "name": "Homematic(IP) Local",
    "config_flow": true,
    "documentation": "https://github.com/danielperna84/custom_homematic",
    "issue_tracker": "https://github.com/danielperna84/hahomematic/issues",
    "requirements": [
      "hahomematic==1.2.2"
    ],
    "ssdp": [
      {
        "manufacturer": "EQ3",
        "manufacturerURL": "http://www.homematic.com"
      }
    ],
    "zeroconf": [],
    "homekit": {},
    "dependencies": [],
    "codeowners": [
      "@danielperna84",
      "@SukramJ"
    ],
    "iot_class": "local_push",
    "loggers": [
      "hahomematic"
    ],
    "version": "1.2.2",
    "is_built_in": false
  },
  "data": {
    "config": {
      "entry_id": "35822aacb390d7028935d6c727a3c230",
      "version": 1,
      "domain": "homematicip_local",
      "title": "ccu",
      "data": {
        "instance_name": "ccu",
        "host": "de838cd8-raspberrymatic",
        "username": "**REDACTED**",
        "password": "**REDACTED**",
        "tls": false,
        "verify_tls": false,
        "callback_host": null,
        "callback_port": null,
        "json_port": null,
        "interface": {
          "BidCos-RF": {
            "port": 2001
          },
          "HmIP-RF": {
            "port": 2010
          }
        }
      },
      "options": {},
      "pref_disable_new_entities": false,
      "pref_disable_polling": false,
      "source": "user",
      "unique_id": "172.30.33.3",
      "disabled_by": null
    },
    "platform_stats": {
      "climate": 6,
      "light": 4,
      "switch": 14,
      "sensor": 27,
      "binary_sensor": 55
    },
    "devices": [
      "HM-CC-TC",
      "HM-CC-VD",
      "HM-LC-Dim1PWM-CV",
      "HM-LC-Dim1T-FM",
      "HM-LC-Sw1-FM",
      "HM-LC-Sw1-Pl",
      "HM-LC-Sw2-FM",
      "HM-PB-4-WM",
      "HM-PB-6-WM55",
      "HM-PBI-4-FM",
      "HM-RC-12",
      "HM-Sec-RHS",
      "HM-Sec-SCo",
      "HM-Sec-SD-2",
      "HM-Sec-SD-2-Team",
      "HM-Sen-MDIR-SM",
      "HM-Sen-MDIR-WM55"
    ]
  }
}

Expected behavior A clear and concise description of what you expected to happen.

Additional context Add any other context about the problem here.