cypress: Failure during cypress verify --smoke-test: code 3221225781 in Windows

NOTE If the code after running Cypress with DEBUG:cypress* is NOT 3221225781, but you are seeing a similar error - see this issue instead: https://github.com/cypress-io/cypress/issues/4624

Current behavior:

Running cypress open, cypress run or cypress verify results in the error below. Specifically when running with DEBUG:cypress* logs set, the makeError portion prints the code: 3221225781.

cypress verify
...
cypress:cli Smoke test failed: { Error: Command failed: ..\Cypress.exe --smoke-test --ping=259

    at makeError (..cypress\node_modules\execa\index.js:172:9)
    at Promise.all.then.arr (..\cypress\node_modules\execa\index.js:277:16)
    at <anonymous>
    at process._tickCallback (internal/process/next_tick.js:188:7)
  code: 3221225781,
  stdout: '',
  stderr: '',
  failed: true,
  signal: null,
  cmd: '..Cypress.exe --smoke-test --ping=259',
  timedOut: false,
 ?  Verifying Cypress can run ..\Cypress
   ? Cypress Version: xxx
Cypress failed to start.

This is usually caused by a missing library or dependency.

The error below should indicate which dependency is missing.

https://on.cypress.io/required-dependencies

If you are using Docker, we provide containers with all required dependencies installed.
----------

Command failed: ..\Cypress.exe --smoke-test --ping=259
----------

Platform: xxx
Cypress Version: xxx

previous comments from @brian-mann

It appears there is more information from Electron regarding this here: electron/electron#3570

Electron is exiting with exit code 3221225781

There are a bunch of issues over at Electron’s github indicating this. I scanned through them but didn’t really see any actionable steps. We really need to be able to reproduce this on our own machines so we can iterate on the problem.

A quick google pulls up a bunch of results here: https://www.google.com/search?q=electron+3221225781&oq=electron+3221225781&aqs=chrome..69i57j69i60l2.1334j0j4&sourceid=chrome&ie=UTF-8

I would suggest any/all of you read through those and try out some of the workarounds there. If any work, please report them back here and we’ll see what changes we need to make.

About this issue

Original URL
State: closed
Created 5 years ago
Comments: 31 (4 by maintainers)

Most upvoted comments

I was running into this. I cleared all cypress cache at: C:\Users\<user>\AppData\Local\cypress. I also re-installed the cypress package: npm uninstall cypress --save-dev followed by npm install cypress --save-dev. Good to go.

JohnnyFun on Sep 12, 2019

Hi, I was facing same issue. So I have find a solution for you. It will work for all of you. You also don’t need to uninstall anything , Try this one . It is the in last of page. Clearing Cache by Terminal of it. Screenshot_23

iamghulamnabi on Jun 17, 2021

Yes, I have managed to resolved the problem by uninstalling, clearing the cache and then installed the cypress version again. Steps: 1.First I have installed the latest version. 2.Then the above problem occurred. 3.Uninstalled the latest version by, npm uninstall cypress --save-dev 4.Clear the cache from the AppData\Local\Cypress\Cache 5.Restart my laptop and then installed the latest version again.

scrumvisualize on Aug 27, 2020

anyone can you help for this problem how to fix it or any another method can I fellow

@Vi1234sh12 Hello Vishal, Copy your “binary_state.json” file from the previous version 6.3.0 and paste it into the 6.4.0 version. Then restart your Cypress application.

sharadsamant12 on Feb 12, 2021

@jennifer-shehane - please see https://github.com/bjowes/cypress-4625-repro

I run it on Travis-CI to execute Cypress on Windows. The repo is setup for it (.travis.yml file in place).

When putting this together, I noticed that it works fine with 5.5.0, so I worked myself backwards to the first failing version, which is 5.3.0. It fails the smoke test with the specific code of this issue. There are three branches - main, cypress-5-4-0 and cypress-5-5-0. The main branch fails while the others pass.

The only difference between the branches is the cypress version installed.

Even if this seems to be resolved from 5.4.0, I presume it would still be of interest to find the actual root cause.

bjowes on Nov 4, 2020

I have installed Cypress 4.12.1 version in Windows 10 Home OS. While running the ‘cypress open’ command from command prompt, below error displays:

C:\Project\work>C:\Project\work\node_modules\.bin\cypress open

OS : Windows 10 Home, 64 bit operating system
RAM: 4 GB
Node version: v12.18.3
Cypress version: 4.12.1

I have also cleared the cache from AppData\Local\Cypress\Cache and uninstalled the version >> npm uninstall cypress --save-dev , then installed again, but still I am getting the same error. What else should i need to proceed further ?

I have uninstalled the latest version again and switch to older version is 4.11.0, but I am getting the same error.

scrumvisualize on Aug 13, 2020