cypress: Cypress download fails with a 530 error

Current behavior

Our CI job is failing with the following error:

[FAILED] The Cypress App could not be downloaded.
[FAILED] 
[FAILED] Does your workplace require a proxy to be used to access the Internet? If so, you must configure the HTTP_PROXY environment variable before downloading Cypress. Read more: https://on.cypress.io/proxy-configuration
[FAILED] 
[FAILED] Otherwise, please check network connectivity and try again:
[FAILED] 
[FAILED] ----------
[FAILED] 
[FAILED] URL: https://download.cypress.io/desktop/10.5.0?platform=linux&arch=x64
[FAILED] Error: Failed downloading the Cypress binary.
[FAILED] Response code: 5[30](https://github.com/PrairieLearnInc/PrairieTest/runs/7984786822?check_suite_focus=true#step:6:31)
[FAILED] Response message:
[FAILED] 
[FAILED] ----------
[FAILED] 
[FAILED] Platform: linux-x64 (Ubuntu - 20.04)
[FAILED] Cypress Version: 10.5.0
The Cypress App could not be downloaded.

Does your workplace require a proxy to be used to access the Internet? If so, you must configure the HTTP_PROXY environment variable before downloading Cypress. Read more: https://on.cypress.io/proxy-configuration

Otherwise, please check network connectivity and try again:

----------

URL: https://download.cypress.io/desktop/10.5.0?platform=linux&arch=x64
Error: Failed downloading the Cypress binary.
Response code: 530
Response message:

Visiting https://download.cypress.io shows a Cloudflare error message. Myself and my colleagues can reproduce this across all our devices, so it does not appear to be an issue with any particular device or network.

Desired behavior

Cypress should be able to download successfully.

Test code to reproduce

Visit https://download.cypress.io/ and observe the following error message:

Screen Shot 2022-08-23 at 16 40 00

Cypress Version

10.5.0

Node version

14.20.0

Operating System

macOS + Linux

Debug Logs

No response

Other

No response

About this issue

  • Original URL
  • State: closed
  • Created 2 years ago
  • Reactions: 16
  • Comments: 17 (1 by maintainers)

Most upvoted comments

In case this is blocking deployments or other tasks that don’t actually need Cypress to run, you should be able to set CYPRESS_INSTALL_BINARY=0 in your environment variables to prevent Cypress from trying to download itself.

Looks like it got fixed ?

Apologies everyone, one of our infrastructure providers had an incident yesterday and one of the impacted services was our CDN. Things should have gotten back to normal late evening yesterday (Eastern US time).

For future reference in case folks didn’t see it called out earlier in this issue we do have a status tracker that can help you monitor any issues: https://www.cypressstatus.com/

I found cypress discord channel and status checker website. you can track on there

https://www.cypressstatus.com/ discord.gg/cypress