crc: crc setup/start cannot be executed complete successfully

General information

• OS: Windows 10
• Hypervisor: Hyper-V
• Did you run crc setup before starting it (Yes/No)? Yes
• Running CRC on: Laptop

CRC version

CodeReady Containers version: 1.29.1+bc5f4409
OpenShift version: 4.7.18 (embedded in executable)

CRC status

PS C:\lab\RedHatCRC> crc status --log-level debug
DEBU HTTP-PROXY: http://127.0.0.1:8080, HTTPS-PROXY: http://127.0.0.1:8080, NO-PROXY: 127.0.0.1,localhost,.bpshare.com,.internal.bpshare.cloud, proxyCAFile:
DEBU CodeReady Containers version: 1.29.1+bc5f4409
DEBU OpenShift version: 4.7.18 (embedded in executable)
DEBU Running 'crc status'
DEBU Checking file: U:\.crc\machines\crc\.crc-exist
DEBU Running '(Get-ItemProperty -Path "HKLM:\SOFTWARE\Microsoft\Windows NT\CurrentVersion" -Name ReleaseId).ReleaseId'
DEBU Running '(Get-ItemProperty -Path "HKLM:\SOFTWARE\Microsoft\Windows NT\CurrentVersion").EditionID'
Machine does not exist. Use 'crc start' to create it

CRC config

PS C:\lab\RedHatCRC> crc config view
- consent-telemetry                     : yes
- network-mode                          : user

Host Operating System

PS C:\lab\RedHatCRC> systeminfo

Host Name:                 localhost
OS Name:                   Microsoft Windows 10 Enterprise
OS Version:                10.0.19042 N/A Build 19042
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Member Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          BPSHARE
Registered Organization:   BPSHARE
Product ID:                00000-00000-00000-0000
Original Install Date:     6/23/2021, 2:25:42 PM
System Boot Time:          7/21/2021, 12:56:27 PM
System Manufacturer:       LENOVO
System Type:               x64-based PC
Processor(s):              1 Processor(s) Installed.
                           [01]: Intel64 Family 6 Model 142 Stepping 10 GenuineIntel ~1696 Mhz
BIOS Version:              LENOVO N24ET61W (1.36 ), 10/13/2020
Windows Directory:         C:\WINDOWS
System Directory:          C:\WINDOWS\system32
Boot Device:               \Device\HarddiskVolume2
System Locale:             en-us;English (United States)
Total Physical Memory:     16,218 MB
Available Physical Memory: 10,823 MB
Virtual Memory: Max Size:  25,434 MB
Virtual Memory: Available: 19,361 MB
Virtual Memory: In Use:    6,073 MB
Page File Location(s):     C:\pagefile.sys
Domain:                    BPSHARE.com
Hotfix(s):                 7 Hotfix(s) Installed.
                           [01]: KB4576478
                           [02]: KB4562830
                           [03]: KB4570334
                           [04]: KB4577266
                           [05]: KB4577586
                           [06]: KB5004237
                           [07]: KB5003742
Network Card(s):           5 NIC(s) Installed.
                           [01]: VirtualBox Host-Only Ethernet Adapter
                                 Connection Name: Ethernet 2
                                 DHCP Enabled:    No
                                 IP address(es)
                                 [01]: 192.168.32.1
                                 [02]: fe80::800:27ff:fe00:f
                           [02]: Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64
                                 Connection Name: Internet
                                 Status:          Hardware not present
                           [03]: Intel(R) Ethernet Connection (4) I219-LM
                                 Connection Name: Ethernet
                                 Status:          Media disconnected
                           [04]: Intel(R) Dual Band Wireless-AC 8265
                                 Connection Name: Wi-Fi
                                 DHCP Enabled:    Yes
                                 DHCP Server:     1.1.1.1
                                 IP address(es)
                                 [01]: 192.168.115.111
                           [05]: Bluetooth Device (Personal Area Network)
                                 Connection Name: Bluetooth Network Connection
                                 Status:          Media disconnected
Hyper-V Requirements:      A hypervisor has been detected. Features required for Hyper-V will not be displayed.

Steps to reproduce

1. Download and extract the CodeReady Containers archive from https://cloud.redhat.com/openshift/create/local on my Windows 10 Enterprise
2. Place the binary in my $PATH .
3. Open Windows Terminal, start to run: crc setup
4. Get prompt information to reboot system.
5. Reboot system
6. Open Windows Terminal, start to run: crc setup to complete the setup process.

Expected

crc start command gets executed successfully.

Actual

Get below error:

PS C:\lab\RedHatCRC> crc start --log-level debug
DEBU HTTP-PROXY: http://127.0.0.1:8080, HTTPS-PROXY: http://127.0.0.1:8080, NO-PROXY: 127.0.0.1,localhost,.bpshare.com, proxyCAFile:
DEBU CodeReady Containers version: 1.29.1+bc5f4409
DEBU OpenShift version: 4.7.18 (embedded in executable)
DEBU Running 'crc start'
DEBU Total memory of system is 17005862912 bytes
DEBU No new version available. The latest version is 1.29.1
DEBU Running '(Get-ItemProperty -Path "HKLM:\SOFTWARE\Microsoft\Windows NT\CurrentVersion" -Name ReleaseId).ReleaseId'
DEBU Running '(Get-ItemProperty -Path "HKLM:\SOFTWARE\Microsoft\Windows NT\CurrentVersion").EditionID'
Is 'crc daemon' running? Cannot reach daemon API: Get "http://unix/api/version": open \\.\pipe\crc-http: The system cannot find the file specified.

Logs

PS C:\lab\RedHatCRC> crc setup --log-level debug
DEBU HTTP-PROXY: http://127.0.0.1:8080, HTTPS-PROXY: http://127.0.0.1:8080, NO-PROXY: 127.0.0.1,localhost,.bpshare.com,, proxyCAFile:
DEBU CodeReady Containers version: 1.29.1+bc5f4409
DEBU OpenShift version: 4.7.18 (embedded in executable)
DEBU Running 'crc setup'
INFO Checking if crc-admin-helper executable is cached
DEBU Running 'U:\.crc\bin\crc-admin-helper-windows.exe --version'
DEBU Found crc-admin-helper-windows.exe version 0.0.6
DEBU crc-admin-helper executable already cached
INFO Checking for obsolete admin-helper executable
DEBU Checking if an older admin-helper executable is installed
DEBU No older admin-helper executable found
INFO Checking if running on a supported CPU architecture
INFO Checking minimum RAM requirements
DEBU Total memory of system is 17005862912 bytes
INFO Checking if running in a shell with administrator rights
DEBU Running '$currentPrincipal = New-Object Security.Principal.WindowsPrincipal([Security.Principal.WindowsIdentity]::GetCurrent());$currentPrincipal.IsInRole([Security.Principal.WindowsBuiltInRole]::Administrator)'
INFO Checking Windows 10 release
DEBU Running '(Get-ItemProperty -Path "HKLM:\SOFTWARE\Microsoft\Windows NT\CurrentVersion" -Name ReleaseId).ReleaseId'
INFO Checking Windows edition
DEBU Running '(Get-ItemProperty -Path "HKLM:\SOFTWARE\Microsoft\Windows NT\CurrentVersion").EditionID'
DEBU Running on Windows Enterprise edition
INFO Checking if Hyper-V is installed and operational
DEBU Running '@(Get-Wmiobject Win32_ComputerSystem).HypervisorPresent'
DEBU Running '@(Get-Service vmms).Status'
INFO Checking if crc-users group exists
DEBU Running 'Get-LocalGroup -Name crc-users'
DEBU Command failed: exit status 1
DEBU stdout:
DEBU stderr: Get-LocalGroup : Group crc-users was not found.
At line:1 char:43
+ ... ogressPreference = 'SilentlyContinue'; Get-LocalGroup -Name crc-users
+                                            ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : ObjectNotFound: (crc-users:String) [Get-LocalGroup], GroupNotFoundException
    + FullyQualifiedErrorId : GroupNotFound,Microsoft.PowerShell.Commands.GetLocalGroupCommand

DEBU 'crc-users' group does not exist: exit status 1
INFO Creating crc-users group
INFO Will run as admin: create crc-users group
DEBU Running 'C:\Users\dev001\AppData\Local\Temp\crcScripts379267583\runAsAdmin.ps1'
INFO Checking if current user is in Hyper-V group and crc-users group
DEBU Running 'Get-LocalGroupMember -Name crc-users -Member 'bpshare\dev001''
DEBU Command failed: exit status 1
DEBU stdout:
DEBU stderr: Get-LocalGroupMember : Principal bpshare\dev001 was not found.
At line:1 char:43
+ ... yContinue'; Get-LocalGroupMember -Name crc-users -Member 'bpshare\dev001 ...
+                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : ObjectNotFound: (bpshare\dev001:String) [Get-LocalGroupMember], PrincipalNotFoundException
    + FullyQualifiedErrorId : PrincipalNotFound,Microsoft.PowerShell.Commands.GetLocalGroupMemberCommand

DEBU exit status 1
INFO Adding current user to group
DEBU Running 'Get-LocalGroupMember -Name crc-users -Member 'bpshare\dev001''
DEBU Command failed: exit status 1
DEBU stdout:
DEBU stderr: Get-LocalGroupMember : Principal bpshare\dev001 was not found.
At line:1 char:43
+ ... yContinue'; Get-LocalGroupMember -Name crc-users -Member 'bpshare\dev001 ...
+                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : ObjectNotFound: (bpshare\dev001:String) [Get-LocalGroupMember], PrincipalNotFoundException
    + FullyQualifiedErrorId : PrincipalNotFound,Microsoft.PowerShell.Commands.GetLocalGroupMemberCommand

INFO Will run as admin: adding current user to crc-users group
DEBU Running 'C:\Users\dev001\AppData\Local\Temp\crcScripts159028050\runAsAdmin.ps1'
DEBU Running '$sid = New-Object System.Security.Principal.SecurityIdentifier("S-1-5-32-578")
        @([Security.Principal.WindowsPrincipal][Security.Principal.WindowsIdentity]::GetCurrent()).IsInRole($sid)'
DEBU Running '(Get-ItemProperty -Path "HKLM:\SOFTWARE\Microsoft\Windows NT\CurrentVersion" -Name ReleaseId).ReleaseId'
DEBU Running '(Get-ItemProperty -Path "HKLM:\SOFTWARE\Microsoft\Windows NT\CurrentVersion").EditionID'
Please reboot your system and run 'crc setup' to complete the setup process
PS C:\lab\RedHatCRC>

Before gather the logs try following if that fix your issue

$ crc delete -f
$ crc cleanup
$ crc setup
$ crc start --log-level debug

Above delete and cleanup actions do not help here.