crc: [BUG] (Windows) Access is denied on bundle extraction during setup; rename from tmp to final location

General information

OS: Windows
Hypervisor: Hyper-V
Did you run crc setup before starting it : Yes
Running CRC on: Laptop

CRC version

# Put `crc version` output here
CodeReady Containers version: 1.22.0+6faff76f
OpenShift version: 4.6.15 (embedded in executable)

CRC status

# Put `crc status --log-level debug` output here

DEBU CodeReady Containers version: 1.22.0+6faff76f
DEBU OpenShift version: 4.6.15 (embedded in executable)
DEBU Running 'crc status'
DEBU Checking file: C:\Users\xxx\.crc\machines\crc\.crc-exist
Machine does not exist. Use 'crc start' to create it

CRC config

# Put `crc config view` output here 
consent-telemetry                     : yes

Host Operating System

# Put the output of `cat /etc/os-release` in case of Linux
# put the output of `sw_vers` in case of Mac
# Put the output of `systeminfo` in case of Windows

Host Name:                 LAPTOP-P3IVLEKN
OS Name:                   Microsoft Windows 10 Enterprise
OS Version:                10.0.19041 N/A Build 19041
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Windows User
Registered Organization:
Product ID:                00330-80000-00000-AA885
Original Install Date:     9/30/2020, 10:03:41 AM
System Boot Time:          2/13/2021, 7:05:04 PM
System Manufacturer:       LENOVO
System Model:              20EQS3B400
System Type:               x64-based PC
Processor(s):              1 Processor(s) Installed.
                           [01]: Intel64 Family 6 Model 94 Stepping 3 GenuineIntel ~2712 Mhz
BIOS Version:              LENOVO N1EET62W (1.35 ), 11/10/2016
Windows Directory:         C:\WINDOWS
System Directory:          C:\WINDOWS\system32
Boot Device:               \Device\HarddiskVolume1
System Locale:             en-us;English (United States)
Input Locale:              en-us;English (United States)
Time Zone:                 (UTC-05:00) Eastern Time (US & Canada)
Total Physical Memory:     32,602 MB
Available Physical Memory: 18,472 MB
Virtual Memory: Max Size:  37,466 MB
Virtual Memory: Available: 20,946 MB
Virtual Memory: In Use:    16,520 MB
Page File Location(s):     C:\pagefile.sys
Domain:                    WORKGROUP
Logon Server:              \\LAPTOP-P3IVLEKN
Hotfix(s):                 9 Hotfix(s) Installed.
                           [01]: KB4578968
                           [02]: KB4601050
                           [03]: KB4561600
                           [04]: KB4577266
                           [05]: KB4580325
                           [06]: KB4586864
                           [07]: KB4593175
                           [08]: KB4598481
                           [09]: KB4601319
Network Card(s):           6 NIC(s) Installed.
                           [01]: Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64
                                 Connection Name: Ethernet 2
                                 DHCP Enabled:    No
                                 IP address(es)
                                 [01]: 9.160.35.244
                                 [02]: fe80::742c:3013:b419:85a7
                           [02]: Intel(R) Ethernet Connection (2) I219-LM
                                 Connection Name: Ethernet
                                 Status:          Media disconnected
                           [03]: Intel(R) Dual Band Wireless-AC 8260
                                 Connection Name: Wi-Fi
                                 DHCP Enabled:    Yes
                                 DHCP Server:     192.168.1.1
                                 IP address(es)
                                 [01]: 192.168.1.181
                                 [02]: fe80::4df:b592:2c12:dd4a
                           [04]: Hyper-V Virtual Ethernet Adapter
                                 Connection Name: vEthernet (Default Switch) 2
                                 DHCP Enabled:    No
                                 IP address(es)
                                 [01]: 172.23.128.1
                                 [02]: fe80::31bf:a33f:8820:233e
                           [05]: Bluetooth Device (Personal Area Network)
                                 Connection Name: Bluetooth Network Connection
                                 Status:          Media disconnected
                           [06]: Hyper-V Virtual Ethernet Adapter
                                 Connection Name: vEthernet (WSL)
                                 DHCP Enabled:    No
                                 IP address(es)
                                 [01]: 172.28.176.1
                                 [02]: fe80::1cf8:a3fb:8c8b:d0d5
Hyper-V Requirements:      A hypervisor has been detected. Features required for Hyper-V will not be displayed.

Steps to reproduce

crc setup

Expected

crc setup should have worked fine

Actual

(base) PS C:\WINDOWS\system32> crc setup INFO Checking if podman remote executable is cached INFO Checking if admin-helper executable is cached INFO Checking if CRC bundle is extracted in ‘$HOME/.crc’ INFO Checking if C:\Users\xxx.crc\cache\crc_hyperv_4.6.15.crcbundle exists INFO Extracting bundle from the CRC executable INFO Ensuring directory C:\Users\xxx.crc\cache exists INFO Uncompressing crc_hyperv_4.6.15.crcbundle crc.vhdx: 12.52 GiB / 12.52 GiB [-----------------------------------------------------------------------------] 100.00% rename C:\Users\xxx.crc\cache\tmp-extract\crc_hyperv_4.6.15 C:\Users\xxxx.crc\cache\crc_hyperv_4.6.15: Access is denied.

Logs

Before gather the logs try following if that fix your issue

$ crc delete -f
$ crc cleanup
$ crc setup
$ crc start --log-level debug

Please consider posting the output of crc start --log-level debug on http://gist.github.com/ and post the link in the issue.

About this issue

Original URL
State: closed
Created 3 years ago
Comments: 37 (18 by maintainers)

Commits related to this issue

#2004 Extract then rename can be too fast for Windows antivirus Add a retry loop as a temporary fix. In the future we should this change to: * read the first bytes of the bundle and get the manifest... — committed to guillaumerose/crc by guillaumerose 3 years ago
#2004 Extract then rename can be too fast for Windows antivirus Add a retry loop as a temporary fix. In the future we should this change to: * read the first bytes of the bundle and get the manifest... — committed to crc-org/crc by guillaumerose 3 years ago

Most upvoted comments

I experienced a similar error and had to combine the 7zip codec steps with cygwin’s zstd command:

From the .crc\cache folder:

zstd --decompress crc_hyperv_4.6.15.crcbundle -o crc_hyperv_4.6.15.zst
7z x crc_hyperv_4.6.15.zst 
...

wwwild on Feb 22, 2021

Yes that cache subfolder now exists there and it seemed all fine in the debugger output too.

…AND DONE - my OpenShift cluster just popped up here. All good now.

juhanevalainen on Mar 18, 2021

Was the bundle extracted correctly during the crc start ? I guess yes. If you can confirm that, I merge the quick fix for the next release.

guillaumerose on Mar 18, 2021

You need to delete the running VM. Do crc delete -f before.

guillaumerose on Mar 18, 2021

Same problem.

ClaudioRetico on Mar 15, 2021

Hi @gbraad , Yes, this folder is automatically created during the extraction process when I run crc setup

Extracting embedded bundle crc_hyperv_4.6.15.crcbundle to C:\Users\xxx.crc\cache

Error happens when it tries to rename:

rename C:\Users\xxx.crc\cache\tmp-extract\crc_hyperv_4.6.15 C:\Users\xxx.crc\cache\crc_hyperv_4.6.15: Access is denied.

Just to be sure since this was edited. Are the paths in the error message starting with C:\Users\xxx.crc\cache or are they C:\Users\xxx\.crc\cache (with a \ between xxx and .crc)? I noticed the same pattern in #2087.

cfergeau on Mar 12, 2021