cmssw: HLT crash in run 359998: Unavailable Conditions of type HcalChannelQuality

Crash in Run 359998 http://cmsonline.cern.ch/cms-elog/1159020

with following message:

[2] Calling method for module CaloTowersCreator/'hltTowerMakerForAll'
Exception Message:
Unavailable Conditions of type HcalChannelQuality for cell (0x0)

Unfortunately not reproducible yet. The file reconverted to ROOT is /nfshome0/hltpro/hilton_c2e36_35_04/hltpro/thiagoScratch/run359998_ls0335.root, and the relevant configurations are:

CMSSW_12_4_9
GT: 124X_dataRun3_HLT_v4
/cdaq/physics/Run2022/2e34/v1.4.0/HLT/V10

A copy of the configuration file is available in /nfshome0/hltpro/hilton_c2e36_35_04/hltpro/thiagoScratch/hlt.py

About this issue

Original URL
State: closed
Created 2 years ago
Comments: 31 (31 by maintainers)

Most upvoted comments

Seems to be happening a lot more frequently in recent runs:
720 crashes in run 360330 Run number: 360330 L1/HLT key: collisions2022/v249 HLT Menu: /cdaq/physics/Run2022/2e34/v1.4.3/HLT/V1 CMSSW version: CMSSW_12_4_10
Most (if not all) of the crashes have the message: 
[2] Calling method for module CaloTowersCreator/'hltTowerMakerForAll'
Exception Message:
Requested conditions of type HcalChannelQuality for cell (0x45104407) (HE -17,7,1) got conditions for cell (0x0)

Just to add a bit of information on “recent runs”: this morning there was the update of the HCAL conditions with a few hiccups exactly in the run range 360329–360333 (as described in this CMSTalk post) and which consequently caused some processing issues in Tier0 (see this CMSTalk post).

Since the crashes reported in this GH issue pre-date the errors I just described, I think the two things might be un-related, but I just wanted to add the information for completeness.

francescobrivio on Oct 14, 2022

@trtomei , please update the title of the issue with something like “HLT crash in run 359998: …”.

missirol on Oct 11, 2022