cgeo: Live map is not loading any caches

Detailed steps causing the problem:

• Open Live map
• move…

Actual behavior after performing these steps:

Caches are not displayed

Expected behavior after performing these steps:

Caches should be shown

Version of c:geo used:

Lasted release (self build)

Is the problem reproducible for you?

This happens without any apparent reason We have some reports on from Play Store comments, and also on IRC @Lineflyer

System information:

--- System information ---
Device: m8 (cm_m8, htc)
Android version: 6.0.1
Android build: cm_m8-userdebug 6.0.1 MOB30R 702ea7c7ee test-keys
Cgeo version: 2016.08.21-6de45ba developer build
Google Play services: enabled
Low power mode: inactive
Compass capabilities: yes
Rotation vector sensor: present
Orientation sensor: present
Magnetometer & Accelerometer sensor: present
Direction sensor used: rotation vector
Hide own/found: false
Map strategy: fast
HW acceleration: enabled (default state)
System language: en_US
Log date format: 8/21/16
Debug mode active: yes (cgeo forced to English)
Geocaching sites enabled:
geocaching.com: Logged in (Login OK) / PREMIUM
Installed cgeo plugins: none
--- End of system information ---

Other comments and remarks:

As described by @Lineflyer disabling wifi (using phone operator data) solve the problem. May it be some sort of rate limiting?

• However it “still” work from my desktop browser.
• Switching back to wifi, it start to work again

Here are some logs I could get:

08-21 22:37:49.266 30598-451/cgeo.geocaching D/cgeo: [RxNewThreadScheduler-7] CachesToDisplay: 1, showWaypoints: true
08-21 22:37:49.267 30598-451/cgeo.geocaching D/cgeo: [RxNewThreadScheduler-7] Layers for id 1 synced. Codes removed: 0, new codes: 0, geoEntries: 3
08-21 22:37:49.267 30598-30808/cgeo.geocaching D/cgeo: [network-5] GCMap.searchByViewport(N 43° 39.822 · E 006° 49.701,N 43° 44.468 · E 006° 54.150)
08-21 22:37:49.272 30598-5111/cgeo.geocaching D/cgeo: [OkHttp] GET https://tiles.geocaching.com/map.png?x=2126&y=1494&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811869269
08-21 22:37:49.276 30598-30598/cgeo.geocaching D/cgeo: [main] DataStore.loadCaches([PK5BRQK, SE5BRQK]) returned no results
08-21 22:37:50.215 30598-5111/cgeo.geocaching D/cgeo: [OkHttp] 200 (943 ms) GET https://tiles.geocaching.com/map.png?x=2126&y=1494&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811869269 (http/1.1)
08-21 22:37:50.218 30598-5111/cgeo.geocaching D/cgeo: [OkHttp] GET https://tiles.geocaching.com/map.info?x=2126&y=1494&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811869269
08-21 22:37:51.313 30598-30604/cgeo.geocaching W/art: Suspending all threads took: 19.362ms
08-21 22:37:51.431 30598-5111/cgeo.geocaching D/cgeo: [OkHttp] 204 (1213 ms) GET https://tiles.geocaching.com/map.info?x=2126&y=1494&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811869269 (http/1.1)
08-21 22:37:51.437 30598-30658/cgeo.geocaching W/cgeo: [RxComputationScheduler-1] GCMap.searchByViewport: No data from server for tile (2126/1494)
08-21 22:37:51.440 30598-5111/cgeo.geocaching D/cgeo: [OkHttp] GET https://tiles.geocaching.com/map.png?x=2125&y=1494&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811871437
08-21 22:37:53.353 30598-5111/cgeo.geocaching D/cgeo: [OkHttp] 200 (1913 ms) GET https://tiles.geocaching.com/map.png?x=2125&y=1494&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811871437 (http/1.1)
08-21 22:37:53.356 30598-5111/cgeo.geocaching D/cgeo: [OkHttp] GET https://tiles.geocaching.com/map.info?x=2125&y=1494&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811871437
08-21 22:37:55.845 30598-5111/cgeo.geocaching D/cgeo: [OkHttp] 204 (2489 ms) GET https://tiles.geocaching.com/map.info?x=2125&y=1494&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811871437 (http/1.1)
08-21 22:37:55.855 30598-30852/cgeo.geocaching W/cgeo: [RxComputationScheduler-2] GCMap.searchByViewport: No data from server for tile (2125/1494)
08-21 22:37:55.858 30598-5111/cgeo.geocaching D/cgeo: [OkHttp] GET https://tiles.geocaching.com/map.png?x=2126&y=1493&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811875856
08-21 22:37:58.231 30598-5111/cgeo.geocaching W/cgeo: [OkHttp] Failure (2373 ms) GET https://tiles.geocaching.com/map.png?x=2126&y=1493&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811875856 (javax.net.ssl.SSLException: Read error: ssl=0x96e69e80: I/O error during system call, Connection timed out)
08-21 22:37:58.232 30598-5111/cgeo.geocaching D/cgeo: [OkHttp] GET https://tiles.geocaching.com/map.png?x=2126&y=1493&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811875856
08-21 22:37:58.233 30598-5111/cgeo.geocaching W/cgeo: [OkHttp] Failure (1 ms) GET https://tiles.geocaching.com/map.png?x=2126&y=1493&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811875856 (javax.net.ssl.SSLException: Write error: ssl=0x96e66b40: I/O error during system call, Connection timed out)
08-21 22:37:58.248 30598-30808/cgeo.geocaching W/cgeo: [network-5] GCMap.searchByViewport: No data from server for tile (2126/1493)
08-21 22:37:58.252 30598-30808/cgeo.geocaching W/cgeo: [network-5] GCMap.searchByViewport: No data from server for tile (2125/1493)
08-21 22:37:58.254 30598-30808/cgeo.geocaching D/cgeo: [network-5] GCMap: returning 0 caches from search
08-21 22:37:58.255 30598-452/cgeo.geocaching D/cgeo: [RxNewThreadScheduler-8] Filtering out 0 caches: []
08-21 22:37:58.255 30598-452/cgeo.geocaching D/cgeo: [RxNewThreadScheduler-8] Live caches found: 1
08-21 22:37:58.255 30598-452/cgeo.geocaching D/cgeo: [RxNewThreadScheduler-8] CachesToDisplay: 1, showWaypoints: true
08-21 22:37:58.256 30598-452/cgeo.geocaching D/cgeo: [RxNewThreadScheduler-8] Waypoint PK5BRQK for id 2 not added, geoEntries: 3
08-21 22:37:58.257 30598-452/cgeo.geocaching D/cgeo: [RxNewThreadScheduler-8] Waypoint SE5BRQK for id 2 not added, geoEntries: 3
08-21 22:37:58.257 30598-452/cgeo.geocaching D/cgeo: [RxNewThreadScheduler-8] Cache GC5BRQK for id 2 not added, geoEntries: 3
08-21 22:37:58.257 30598-452/cgeo.geocaching D/cgeo: [RxNewThreadScheduler-8] Layers for id 2 synced. Codes removed: 0, new codes: 0, geoEntries: 3
08-21 22:37:58.276 30598-30598/cgeo.geocaching D/cgeo: [main] DataStore.loadCaches([PK5BRQK, SE5BRQK]) returned no results
08-21 22:37:58.352 30598-30598/cgeo.geocaching D/NetworkChangeNotifierAutoDetect: Network connectivity changed, type is: 6
08-21 22:38:06.008 30598-30598/cgeo.geocaching D/NetworkChangeNotifierAutoDetect: Network connectivity changed, type is: 4
08-21 22:38:09.765 30598-451/cgeo.geocaching D/cgeo: [RxNewThreadScheduler-7] Loading GC5BRQK Chemin de l'Escourachie from DB
08-21 22:38:09.766 30598-31703/cgeo.geocaching D/cgeo: [network-10] GCMap.searchByViewport(N 43° 40.088 · E 006° 49.554,N 43° 44.734 · E 006° 54.004)
08-21 22:38:09.768 30598-451/cgeo.geocaching D/cgeo: [RxNewThreadScheduler-7] CachesToDisplay: 1, showWaypoints: true
08-21 22:38:09.774 30598-451/cgeo.geocaching D/cgeo: [RxNewThreadScheduler-7] Layers for id 1 synced. Codes removed: 0, new codes: 0, geoEntries: 3
08-21 22:38:09.795 30598-30598/cgeo.geocaching D/cgeo: [main] DataStore.loadCaches([PK5BRQK, SE5BRQK]) returned no results
08-21 22:38:10.016 30598-451/cgeo.geocaching D/cgeo: [RxNewThreadScheduler-7] Loading GC5BRQK Chemin de l'Escourachie from DB
08-21 22:38:10.018 30598-451/cgeo.geocaching D/cgeo: [RxNewThreadScheduler-7] CachesToDisplay: 1, showWaypoints: true
08-21 22:38:10.020 30598-451/cgeo.geocaching D/cgeo: [RxNewThreadScheduler-7] Layers for id 1 synced. Codes removed: 0, new codes: 0, geoEntries: 3
08-21 22:38:10.027 30598-30598/cgeo.geocaching D/cgeo: [main] DataStore.loadCaches([PK5BRQK, SE5BRQK]) returned no results
08-21 22:38:10.516 30598-5111/cgeo.geocaching D/cgeo: [OkHttp] GET https://tiles.geocaching.com/map.png?x=2126&y=1494&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811889767
08-21 22:38:11.380 30598-5111/cgeo.geocaching D/cgeo: [OkHttp] 200 (864 ms) GET https://tiles.geocaching.com/map.png?x=2126&y=1494&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811889767 (http/1.1)
08-21 22:38:12.049 30598-5111/cgeo.geocaching D/cgeo: [OkHttp] GET https://tiles.geocaching.com/map.info?x=2126&y=1494&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811889767
08-21 22:38:14.216 30598-5111/cgeo.geocaching D/cgeo: [OkHttp] 200 (2166 ms) GET https://tiles.geocaching.com/map.info?x=2126&y=1494&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811889767 (http/1.1)
08-21 22:38:15.280 30598-31703/cgeo.geocaching D/cgeo: [network-10] DataStore.loadCaches([GC5Z3ZX, GC5PDVB, GC5Q68Z, GC6JK8N, GC6B98P, GC5BYX4, GC6K9MM, GC63WGJ, GC5C0AN, GC6AAYR, GC5Z3YG, GC5PDVX, GC5BYXD, GC6FPNM, GC2TZXM, GC697DN, GC4ECCG, GC6A9J5, GC5PBJ0, GC6JK8E, GC5MN04, GC56ZHN, GC5Z3Z5, GC54YE8, GC4RY3V, GC6M0W7, GC2V058, GC5P7A1, GC5Z40F, GC5GDDC, GC6A9GN, GC5PBF5, GC40K1A, GC5PZBA, GC6M0WB, GC304VW, GC2V0AY, GC5GA4N, GC4TQ4G, GC5BYX6, GC4VMZT, GC6JBPZ, GC6A9HN, GC64F4H, GC5C09M, GC5PXW9, GC61AC3, GC5PB64, GC2V08P, GC5GQXH, GC6A9GY, GC16RRR, GC6A9HG, GC2V0F4, GC5Z132, GC6JBQ4, GC6A9J9, GC6E9NJ, GC5PDQB, GC5PDTX, GC6EJJB, GC5Z3ZG, GC6A9JH, GC5PEED, GC6A9GT, GC6A9H5, GC5PDTM, GC6A9H9, GC6CH5Q, GC5BYX0, GC5C09A, GC5C09H, GC5PDRD, GC2Q2V5, GC5PDPT, GC5Z406, GC6P4VN, GC6ATT8, GC5BYWV, GC6M6RT]) returned no results
08-21 22:38:15.287 30598-31703/cgeo.geocaching D/cgeo: [network-10] Retrieved 81 caches for tile (2126/1494), zoom=12
08-21 22:38:15.289 30598-5111/cgeo.geocaching D/cgeo: [OkHttp] GET https://tiles.geocaching.com/map.png?x=2125&y=1494&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811895287
08-21 22:38:15.793 30598-5111/cgeo.geocaching D/cgeo: [OkHttp] 200 (504 ms) GET https://tiles.geocaching.com/map.png?x=2125&y=1494&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811895287 (http/1.1)
08-21 22:38:15.798 30598-5111/cgeo.geocaching D/cgeo: [OkHttp] GET https://tiles.geocaching.com/map.info?x=2125&y=1494&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811895287
08-21 22:38:16.519 30598-5111/cgeo.geocaching D/cgeo: [OkHttp] 200 (721 ms) GET https://tiles.geocaching.com/map.info?x=2125&y=1494&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811895287 (http/1.1)
08-21 22:38:17.137 30598-31703/cgeo.geocaching D/cgeo: [network-10] DataStore.loadCaches([GC5C1PJ, GC2V0CH, GC4365K, GC5Z418, GC5Z510, GC290FW, GC697DQ, GC3KZC9, GC697DP, GC5V8D7, GC5Z40P, GC3JAMA, GC5QPBK, GC3GWK8, GC5QPA7, GC5Z41H, GC5V42B, GC3KXDE]) returned no results
08-21 22:38:17.158 30598-31703/cgeo.geocaching D/cgeo: [network-10] Retrieved 35 caches for tile (2125/1494), zoom=12

See also http://pastebin.com/vQCzCwvW

Cc @rsudev