cgeo: can't upload photos

Describe the bug: When trying to add a photo to my log, the app freezes. I seriously don’t want to delete the app due to the solved puzzle notes I have saved ONLY in the app. When adding an existing photo, the app freezes at the selection. When adding a new photo, the camera comes on but the screen is black. The camera doesn’t actually come on. That freezes the app.

To Reproduce: Steps to reproduce the behavior:

  1. Go to log a cache.
  2. Click on add image (from either menu)

Actual behavior/state after performing these steps: App freezes as described above.

Expected behavior/state after performing these steps: Iexpect my camera roll to open and I select an image to upload to my log.

Version of c:geo used: 2020.10.04

Is the problem reproducible: Yes, it happens every time.

Screenshots: You may attach screenshots if applicable and helpful to explain your problem

System information:

— System information — Device: SM-S767VL (j7topeltetfnvzw, samsung) Android version: 9 Android build: PPR1.180610.011.S767VLUDS7BTE2 c:geo version: 2020.10.04 Google Play services: enabled - 20.33.15 (100300-330018294) Low power mode: inactive Compass capabilities: yes Rotation vector sensor: present Orientation sensor: present Magnetometer & Accelerometer sensor: present Direction sensor used: rotation vector Hide caches: own/found Hide waypoints: original HW acceleration: enabled (default state) System language: en_US System date format: M/d/yy Debug mode active: no System internal c:geo dir: /data/user/0/cgeo.geocaching (518.9 MB free) internal User storage c:geo dir: /storage/emulated/0/cgeo (498.9 MB free) external non-removable Geocache data: /storage/emulated/0/Android/data/cgeo.geocaching/files/GeocacheData (498.9 MB free) external non-removable Database: /data/user/0/cgeo.geocaching/databases/data (12.4 MB) on system internal storage GPX import path: /storage/emulated/0/cgeo/gpx GPX export path: /storage/emulated/0/cgeo/gpx Offline maps path: /storage/emulated/0/cgeo/maps Map render theme path: Live map mode: true Global filter: display all caches Fine location permission: granted Write external storage permission: granted Geocaching sites enabled: geocaching.com: Logged in (Login OK) / BASIC Geocaching.com date format: MMM/dd/yyyy Installed c:geo plugins: none BRouter connection available: false — End of system information —

Screenshot_20201005-092726_cgeo Screenshot_20201005-092732_cgeo Screenshot_20201005-092749_Files

Attach system information here if available (see c

**Additional context:**
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About this issue

  • Original URL
  • State: closed
  • Created 4 years ago
  • Comments: 32 (14 by maintainers)

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Most upvoted comments

THANK YOU.

I selected to view System Files and found many additional apps visible. I found one called “files” and cleared the cache and the settings.

I then was able to upload an existing image in my geocaching log.

@pictom1 By the way; I would like to invite you to become beta tester of c:geo. It would help us a lot to fix such issues upfront to the normal release as beta users, like you, could report it here already during the beta phase. Becoming beta tester is rather easy, you can join the beta testing on Google Play here: https://play.google.com/apps/testing/cgeo.geocaching

I’m already a beta tester.