brave-browser: NTDLL.dll crash, can't choose files, ... dialogs don't work anymore
Description
The system dialogs don’t work anymore, they show up for a split second and then auto close. Leaving in an error in the Event Viewer.
Steps to Reproduce
- go to https://www.w3schools.com/howto/howto_html_file_upload_button.asp
- click “Choose File”
- The file chooser will just hang or crash directly
Actual result:

Expected result:
Doesn’t hang
Reproduces how often:
Every time
Brave version (brave://version info)
1.23.71 Chromium: 90.0.4430.72 (Official Build) (64-bit)
Version/Channel Information:
- Can you reproduce this issue with the current release? Yes
- Can you reproduce this issue with the beta channel? Yes
- Can you reproduce this issue with the nightly channel? Yes
Other Additional Information:
- Does the issue resolve itself when disabling Brave Shields? No
- Does the issue resolve itself when disabling Brave Rewards? No
- Is the issue reproducible on the latest version of Chrome? No
Miscellaneous Information:
Event viewer error:
Faulting application name: brave.exe, version: 90.1.23.71, time stamp: 0x6074c66f
Faulting module name: ntdll.dll, version: 10.0.19041.844, time stamp: 0x60a6ca36
Exception code: 0xc0000409
Fault offset: 0x00000000000a10f1
Faulting process ID: 0x7340
Faulting application start time: 0x01d735bbe678e80e
Faulting application path: C:\Program Files\BraveSoftware\Brave-Browser\Application\brave.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report ID: 79a22ab6-5339-4f20-8395-735b56e7bdda
Faulting package full name:
Faulting package-relative application ID:
About this issue
- Original URL
- State: closed
- Created 3 years ago
- Comments: 28 (13 by maintainers)
Given I just installed Chrome, it would assume so. However, i just made a new profile, and launched that. tried it again and it also crashes
Whatever change i make, it doesn’t seem to work, it keeps crashing.
Chrome, Brave, they both crash even though i tried many different options in that panel.
Interestingly, Microsoft Edge (Chromium based), does work.
details:
Exactly.
This was with all save file dialogs. However, since a recent update, it’s now only for save dialogs resulting from “Save to pdf” (for example when printing)
Indeed, it also happens when the window was not snapped into place. It also happened in safe mode (where fancy zones is not loaded).
I think it’s a bug in chromium because i also have this with chrome