brave-browser: Can't open rewards settings - "Wallet creation failed" error
Description
When i try to reach Brave Rewards settings both with url brave://rewards/ (chrome://rewards/) or with “Rewards Settings” button in popup, it shows the following error:
Wallet creation failed
Please check your Internet connection.
(See screenshot)
Sure i have my Internet connection working and very stable.
Steps to Reproduce
- Go to brave://rewards/ or chrome://rewards/
- Click “Yes I’m in!” or “Yes I’m Ready” button.
- Get the error “Wallet creation failed. Please check your Internet connection”.
Actual result:
Brave Rewards Setting is not opened, i got error that Wallet creation failed.
Expected result:
Brave Rewards Settings page should be opened.
Reproduces how often:
100% of time
Brave version (brave://version info)
Brave | 0.58.21 Chromium: 71.0.3578.98 (Official Build) (64-bit) Revision | 15234034d19b85dcd9a03b164ae89d04145d8368-refs/branch-heads/3578@{#897} OS | Mac OS X
Reproducible on current release:
- Does it reproduce on brave-browser dev/beta builds?
Don’t know, I always use stable current releases only.
Website problems only:
- Does the issue resolve itself when disabling Brave Shields?
I can’t disable Brave Shield at this page.
- Is the issue reproducible on the latest version of Chrome?
No, because it has not Brave Rewards.
Additional Information
Screenshot:
About this issue
- Original URL
- State: closed
- Created 5 years ago
- Comments: 44 (15 by maintainers)
@thadfollowill we currently have some problems with the server, so that’s why you probably see this error. We are working hard on fixing it. Please try again a little bit later. Thank you
Thanks, now it works like a charm.
@simonhong white banner could be related to this one https://github.com/brave/brave-browser/issues/2984
Verification passed on
Used test plan from https://github.com/brave/brave-core/pull/1839 Used profile from https://github.com/brave/brave-browser/files/2890008/Brave-Browser-Development.zip
Brave Panel:
brave://rewardsVerified passed with
Verification passed on
Evening All, i am the same with this, it was a first time clean download, and having trouble trying to Create a Wallet it failed “Brave is up to date Version 0.60.48 Chromium: 72.0.3626.121 (Official Build) (64-bit)”
thanks
this