braintree-web: BraintreeError: Cannot contact the gateway at this time

General information

  • SDK version: 3.2.0
  • Environment: Sandbox/test environment
  • Browser and OS: Poltergeist running phantomjs

Issue description

We get this error running our specs under Poltergeist and Phantom JS. We are using Phantom JS 2.1.1

I have attempted setting --ssl-protocol=tlsv1.2 to our Phantom JS config but this does not fix the error.

About this issue

  • Original URL
  • State: closed
  • Created 7 years ago
  • Comments: 40 (10 by maintainers)

Most upvoted comments

I also have this problem: JS SDK Environment: sandbox Browser: Chrome Version 79.0.3945.130 (Official Build) (64-bit) Error function: Braintree.client.create() Error Output: { name: “BraintreeError” code: “CLIENT_GATEWAY_NETWORK” message: “Cannot contact the gateway at this time.” type: “NETWORK” }

Looks like it’s working again

I checked our ticketing system and it looks like the issue is resolved for you now. Going to close this.

@carlosds730 Definitely contact support so we can get more details about it. I’ll re-open the issue.

We too

We’ve been lately receiving quite a lot of these exceptions in our bugnsag account. Not sure how to reproduce.